AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3075 results found
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read mail font size
Text Font Size while reading received mail is 10pt. Tis also then controls reply font size - at 10pt. My chosen write font size is 14pt. Need to either provide separate setting for read mail and reply font size or apply the write font size to both write and read/reply mail.
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news comment notifications not working
The notifications from news article comments are not working. When someone answers my comment there is not notification. The list under the notification bell is not listing the comment answer
case 10584289 -
Setting A-Z is incomplete
Setting A-Z is incomplete
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want to increase font size on favorites
increase font size on favorites
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Emails received shown for all accounts
Please restore the ability to see how many emails you may have in another email address without having to switch to it. Before Gold, next to other address names , the number of email was in parenthesis. i.e
**-1 (12)
**-2 (3)
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Addressbook- should keep the option to select either the first or lastname first to reflect when sending an email.
give the same option we have in the web mail - either display first-lastname or lastname-firstname
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How do I stop what I think is IN THE KNOW by AOL-- a new, very annoying and impossible to stop series of unending videos.
Put some way to stop and preferably kill IN THE KNOW which is just below the main AOL rotating items. It has no "X" to stop and kill it. Even with sound off, the on going series of videos is very, very distracting. My quick fix was to drag up the bottom of the screen. My long term fix may be go kill AOL and go elsewhere
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AOL...think about this.......
I have been a paying member since 1999 and have seen many changes in AOL through the upgrades. the Gold Version is by far the worst created!!! Many thinkgs in 9.8 were very good for the members but you have changed or deleted them. It used to be fun to get online but you've changed all that.... It seems instead of listening to your members you've become ore interested in catering to advertisements! What will you do when your members are gone??? Have you checked the chat rooms lately? I remember when most were filled with 20 / 25 people…
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Make the font size for the AOL Gold Interface/Toolbar configurable
Make the font size for the AOL Gold Interface/Toolbar configurable
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Backstory AGAIN!
I am SO SICK of having to go through a back story when all I want to do when I click on a headline is get what the headline indicated. Enough of that crapola already! At least give me the option of clicking on the back story, don't just shove it down my throat.
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Enable chat rooms to allow for URL's
Most chat rooms allow for links to be input. NOT AOL! Please upgrade AOL chat to allow for links like most modern day social media chat rooms do.
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Ability to delete multiple saved mail folders at the same time.
I need to be able to delete multiple saved mail folders at the same time.
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AOL setting A-Z
Please return the original menus and options on help.aol.com/settings website and short cut on AOL desktop gold. The settings that were available before are now missing. Please return the old version. Thanks
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Preferences for Welcome Screen and AOL Benefits
Suggesting that a possible selection in settings to disable the welcome screen appearing when signing in. I have defaulted to go directly to mail, however, there remains a default to the welcome screen in backdrop. This is rather annoying as I can still see it and my attention is then directed to the welcome screen to make an action to close it .
Another suggestion is that an alternative news source be available to AOL members to have a discounted subscription to CRTV.
This would allow members to customize their welcome screen to their preferences and would make the AOL… -
When a bug is reported, fix it as soon as possible. Then keep folks in the loops, so that they know you are working on it.
Chat problems.
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why do we have to keep clicking
Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!
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Desk Top Icon
Do not want Icon on DESK TOP SCREEN since I have it on the TASK BAR. But I am constantly having to put same in the TRASH BIN, because AOL puts it on the DESK TOP every time there is an UPDATE. I can see the need once AOL is installed, but after that is annoying.
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i dont like the new update on my adg favorites those are aol chatroom aol benefits and aol premium services could you pls remove all of thos
i dont like the new update on my adg favorites those are aol chatroom aol benefits and aol premium services could you pls remove all of those it keeps on bothering me
-I want what it was before
thank you -
Writing Style
Reading most links scrolling on AOL can be very frustrating. The initial headline only hints at the subject, but it's necessary to scroll and scroll and scroll before eventually getting to it. They should be written with the facts of the headline first - if the reader wishes more detail they can read on.
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