AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
192 results found
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I could really use a print function to list everyone in a distribution list
I could really use a print function to list everyone in a distribution list
64th ranked -
Fix safe search
I am having problem searching images. Some of them are adult images such as, topless woman. Safe search does not appear to be on. This just started happening recently. Please fix the issue.
64th ranked -
Please explain the logic for having a delete all button on the spam folder but not on the recently deleted folder.
If I hit the delete all button to delete all messages in the Spam folder, they are placed in the Recently Deleted folder. Logic tells me there should be a delete all button on this folder as well.
64th ranked -
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
12th ranked -
Restore feature
AOL should have a restore feature to reopen the tabs that were being used after it crashes or shuts down.
64th ranked -
Facilitate transfer of AOL files to other devices
I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide…
39th ranked -
i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything
i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything
64th ranked -
Please add a "Delete All" to the recently deleted mail folder. Please don't respond with using the CTRL key.
I receive on average 30 to 40 items of spam mail daily. Using the Ctrl key is a pain in the Azz.
Thank you
64th ranked -
Aol Desktop Gold update issues
Unable to update. Every time I go on the message comes on to update. when i press ok nothing happens. message comes up every time I log on.
64th ranked -
aol email received I cannot download a file attachment
aol email received I cannot download a file attachment
39th ranked -
I don't like printing AOL Say the email is 3 pages and I only want to print the first two I can't because it does not give me that option.
Also I can select two or single sided printing. The only way I can get around this is to print to PDF and print that on my printer I have the option to select the number of pages I want printed or single or double sided.
64th ranked -
Quick Find D
Quick Find will not find email addresses. It will only find matching words in the SUBJECT area. This always used to work. Just stopped two weeks ago. Searching for past correspondence is an important tool for our business.
64th ranked -
Can't read my mail!!!!!
I can't read my mail. I open a message ... and AOL doesn't fill in the text. (Yes, my network connection is fine. I pull up chrome, type something random, and get a reply instantly.) Mail is what I am on AOL for!!!! Fix this, or you will lose me. Then when you got to your advertisers, they will see how few subscribers you have ... and you will go out of business. FIX THIS!!!!
64th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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comments not showing
When I click on the Comments box at the end of an article the comments do not come up. How to fix this?
64th ranked -
GET RID OF CENSORSHIP ON AOL NEWS
Get rid of your AI algorithms that constantly misinterpret articles, and go strictly by 'word content'. If you are saying WHAT IS YOUR OPINION? The how the F##k can you censor a person when they give their opinion. Furthermore, if their content doesn't agree with the average Joe Biden or Birney Sanders thought pattern - they censor you. I have been a paying customer for over 25 years!!!!!!!!!!!! MY OPINION MATTERS! LET'S FIRE THE SONS OF BITCHES WHO THINK THEY ARE SMARTER THAN EVERYONE ELSE! ESPECIALLY THE LIBTARDS!
64th ranked -
RBC.COM canadian bank is unable to open on ADG. Error: Bad request 400.
Error: Your browser sent a request that this server could not understand. Size of the request header field exceeds server limit. On other browsers.it is working.
64th ranked -
No Prev and Next Buttons in Search Mail Tab
I am using AOL Desktop Revision 11.1.5071. When I open an email within my Inbox, the bottom right section of each email has buttons for “< Prev” and “Next>”. If I enter a string in the “Quick Find” box and open one of those emails, they have the same buttons. However, if I click on the “Search Mail” tab and enter a string, then open one of those emails, they do not have the “Prev” and “Next” buttons. Can you add them there?
64th ranked -
CompuServe Welcome Screen Not Working
UPDATE 4/16/26 -- Looks like this issue has been resolved.
When signing in, the CompuServe Welcome Screen (main menu) doesn't load. Instead there's an error "This site can’t be reached
Check if there is a typo in webcenters.netscape.compuserve.com.If spelling is correct, try running Windows Network Diagnostics.
DNSPROBEFINISHED_NXDOMAIN"It appears "webcenters.netscape.compuserve.com" is no longer a valid site. Perhaps changing the welcome screen to use "https://member.compuserve.com/menu/" would be a good fix
64th ranked -
64th ranked
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Location Setting for News & Weather
Having to input location EVERY day. My location disappears daily. Please fix.
64th ranked
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