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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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73 results found

  1. yahoo finance

    Yahoo finance has been frozen for two days. My Portfolio is basically useless since Yahoo too over. Fix it or go back to AOL My Portfolio without Yahoo involved.

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  2. Why, when I click permanently delete on spam folder items, do they go to the recently deleted area instead of deleting them permanently?

    Why, when I click permanently delete on spam folder items, do they go to the recently deleted folder instead of deleting them permanently? The box says they will be deleted permanently and asks again if I'm sure I want to do that. I click yes but they end up in my recently deleted. If it's in the spam folder and I click to permanently delete it then that's what should happen. It used to be that way and was wonderful.

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    0 comments  ·  Mail  ·  Admin →
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  3. font style

    notice font style is different, lighter and darker

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  4. Add numbers to indicate items in spam folder

    Spam folder does not indicate any emails in the folder

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  5. New update resets all of my preferences?!

    WTF?! All of my window size and position settings were reset with the latest update, as well as other preference settings?!! DON'T DO THAT AGAIN. It's a huge inconvenience and a bonehead mistake by your programmers. STOP RELEASING UPDATES WHEN THEY ARE CLEARLY NOT READY. Ain't nobody got time for this shizz. 😡😡😡

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  6. Cladly Dressed Ladies Adverts

    Side Bar adverts are getting to be nasty and very improper, with no way to delete, cancel or otherwise prevent from appearing. These figures of barely cladly dressed ladies just started to show over and over of late!

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  7. The celebrity voices still are not working, something that we pay for as subscribers. I think a dime a day reduction is appropriate.

    The celebrity voices still are not working, something that we pay for as subscribers. I think a dime a day reduction is appropriate.

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    0 comments  ·  Sounds  ·  Admin →
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  8. 24th ranked

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    0 comments  ·  Browser  ·  Admin →
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  9. Re: Masque Publishing Games "Nature's Blast" ad. This ad is so offensive and obscene that I can't believe you allow it on your site.

    "Nature's Blast" on Masque Publishing. It depicts a cartoon-like drawing of a person's rear end. It is so offensive and trashy that I can't believe AOL would allow it on your site. I'm sick of it popping up all the time. Please have some discretion!

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  10. white list

    can u add back the white list

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  11. Browser/Email problems

    I'm having a number of problems. When I delete one email from my mailbox, it frequently deletes the next 2 or 3 as well. Loading emails to read often requires several attempts since the email shows up blank. Pages I am reading often close out with an aol search error message even though it was loaded correctly. The system has slowed down.

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  12. Enlarging a page

    When I try to enlarge a website by using the square box next to the red X, there's a pop-up showing a multiple split screen overlay. Please omit the split screen feature. All I want to do is enlarge the page like before.

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  13. bulk mail list

    can u add the bulk mailing list back

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  14. bulk list

    can u add back the bulk mailing list

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  15. Add Draft Button at top of mail window

    With the main mail window open, there's buttons for New Old Sent, etc. Why not add a Draft button at the top instead of having to open Show Folder List, would save steps. I do a lot of drafting! Thanks!

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  16. Adg is not working properly

    When i am opening ADG , it is not showing the mails and such , I have to restart my computer for itto works proprly

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  17. mail

    can u add the bulk mailing list or the white list back

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  18. I am disappointed that it seems the old desktop gold is gone, and what I get is the form that's accessible online when going to aol.com. I

    I'm afraid I don't have an idea for you. It seems it isn't worth my while to stick with my old paid aol membership, if I have to have the welcome screen be the same as the free one online. I'm still on the fence, but I think I may cancel after 25+ years of membership.

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  19. white list

    can u add the white list or bulk mailing list back

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  20. Please change Desktop Gold so that I can clear All my browsing history including anything from AOL

    I believe in the "If its not broke...do not fix it" so my idea is for your engineering techs to take it back to what it was so that when I want to clear my browsing history everything goes away. I delete it by going to Settings then Privacy and then clear footprints and it ask for me to clear foot prints now. Up until a few days ago when I did this there would be nothing left in the search bar. Now there are 5 things there that are all aol and no matter what I do they will…

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    0 comments  ·  Browser  ·  Admin →
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    The items you are seeing are actually being populated from your favorite places items. We received a lot of feedback from users that wanted to see the URL bar suggest items from users favorite places when they were typing. 


    That said, we understand the confusion of being able to see items in your browser URL drop down list after you have cleared your browser history, so we are making steps to correct this in a future release so that after you clear your browser history, you will no longer see any items in the URL drop down list. 

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