AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
152 results found
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Let me sign out of the account
AOL is stuck in a loop and won't let me sign out so i can check e mail on the other screen name. Even after a restart and purging history, it keeps going right back into the same account without entering a password ...
64th ranked -
Verification
Hello,
my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.
Thank you very much.
117th ranked -
Why can't I access my account details. Better still where do i access my account. This is a 100% joke
Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE
117th ranked -
Message wrong location again
Messages end up in archives folder and not inbox
117th ranked -
Messages
My messages still showing up under archives again, fix the problem.
99th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Having Trouble logging in to out account
Can’t get new email
29th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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My aol account sends code to this account but this account never receives it
Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working
117th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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99th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not receiving Emails
I am not receiving any of the confirmation emails being sent to my @aol.com and my folder is completely empty. This is supposed to be an old account.
117th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I have been with AOL for years when i tried to contact AOL it does not recognise either of my emails
I don't under why yahoo mail has taken over my email unable to get help from AOL.
Box keeps flashing at the bottom of the screen when I login in boxes flashes quickly stating key chain error.
Very poor service from aolIf this keeps on happening I will have to eventually close account not happy
117th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Bu hesabım Instagram hesabıma
Merhaba bu hesabım Instagram hesabıma bağlı ama giriş yapamıyorum lütfen en kısa zamanda gereğinin yapılmasını taleb ediyorum iyi çalışmalar
Teşekkürler
Hesabım magencardn54
117th ranked -
You the one
You the one who makes account log difficult in to promote artificial intelligence. What a headache for a simple connection. No Russia, China, Korea, Iran or other enemies of the United States are concerned about what Americans are doing. Then, you raise prices to benefit your bank account or stock market where aol is listed.
117th ranked -
Feature mail.aol.com
The feature part on the mail.aol.com isn't working the error message is "www.compuserve.com refuse to connect"
117th ranked -
Hi when asked for a text sent to me to sign in to see if its me ir shows two numbers to text mine ends in 92 another shows up as 66 not mine
I need this number deleted from my account not mine
117th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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Fix spam filters
I've tried creating filters to stop unwanted spam from using AOL.COM address, to no avail. I have to look througj spam folder because sometimes real mail gets dumped in there.
This spam is BS:
Payment Declined Mar 8 repechage, f Your iCloud ID Is Locked .Yo.. o iCloud Storage Your payment method has し expired: Update your payment information....
• Make Her Hole Beg for More She'll Be Shaking & Begging - Tonight .. She'll squirt tonight after this Have Sex for up to 4 Hours with this. X Don't wait!..
Mar 8
• VeteranCashOffers Get a Cash Offer from…1st ranked -
Mobile app unavailable for earlier iOS versions. Ultimately, I just want to be able to be notified on my phone when I receive an email.
Make mobile app available for earlier/all iOS versions OR allow us to receive a text notification on our phones when an email is received.
64th ranked -
Organization Error
Obviously, we can all agree that AOL has had made a huge mistake of not communicating to everyone about deleted emails due to their lack of organization. I mean the smallest little hack of having a filter to search your mail by sender, time, ect would be nice, but thats my own personal opinion. (Specifically since it is not available on mobile devices such as an iPhone). Anyways, It is shockingly disappointing to see a company bought by a larger company to be in shambles. Almost ignored by the advantages of their parental company’s wealth of AI and technology.
117th ranked -
I can’t delete contacts
I can’t delete some contacts
The delete option is lowlighted so it can’t be deleted
99th ranked -
Automatically moving emails out of NEW MAIL to READ
Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?
12th ranked -
Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
22nd ranked
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