AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
145 results found
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99th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not receiving Emails
I am not receiving any of the confirmation emails being sent to my @aol.com and my folder is completely empty. This is supposed to be an old account.
115th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I have been with AOL for years when i tried to contact AOL it does not recognise either of my emails
I don't under why yahoo mail has taken over my email unable to get help from AOL.
Box keeps flashing at the bottom of the screen when I login in boxes flashes quickly stating key chain error.
Very poor service from aolIf this keeps on happening I will have to eventually close account not happy
115th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Bu hesabım Instagram hesabıma
Merhaba bu hesabım Instagram hesabıma bağlı ama giriş yapamıyorum lütfen en kısa zamanda gereğinin yapılmasını taleb ediyorum iyi çalışmalar
Teşekkürler
Hesabım magencardn54
115th ranked -
You the one
You the one who makes account log difficult in to promote artificial intelligence. What a headache for a simple connection. No Russia, China, Korea, Iran or other enemies of the United States are concerned about what Americans are doing. Then, you raise prices to benefit your bank account or stock market where aol is listed.
115th ranked -
Feature mail.aol.com
The feature part on the mail.aol.com isn't working the error message is "www.compuserve.com refuse to connect"
115th ranked -
Hi when asked for a text sent to me to sign in to see if its me ir shows two numbers to text mine ends in 92 another shows up as 66 not mine
I need this number deleted from my account not mine
115th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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Mobile app unavailable for earlier iOS versions. Ultimately, I just want to be able to be notified on my phone when I receive an email.
Make mobile app available for earlier/all iOS versions OR allow us to receive a text notification on our phones when an email is received.
62nd ranked -
Organization Error
Obviously, we can all agree that AOL has had made a huge mistake of not communicating to everyone about deleted emails due to their lack of organization. I mean the smallest little hack of having a filter to search your mail by sender, time, ect would be nice, but thats my own personal opinion. (Specifically since it is not available on mobile devices such as an iPhone). Anyways, It is shockingly disappointing to see a company bought by a larger company to be in shambles. Almost ignored by the advantages of their parental company’s wealth of AI and technology.
115th ranked -
I can’t delete contacts
I can’t delete some contacts
The delete option is lowlighted so it can’t be deleted
99th ranked -
Automatically moving emails out of NEW MAIL to READ
Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?
11th ranked -
Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
24th ranked -
Contacts (Auto-Sync with Google Contacts)
I like to get rid of my Google and permanently switch over to my AOL account, but can't effectively do it until you provide a way to sync my Google contacts, Calendar, as well as the email account I have. Can you please provide a and automatic syncing of all of these components of my Gmail account, at minimum? This would allow me to permanently migrate over to AOL as you provide all the features that my Gmail account offers. There may be other features I utilize with my Google account, but these are the most critical three, that I…
26th ranked -
Changing display name for sent emails on phone.
The instructions to change my display name do not work from my phone. Many people don’t have access to a computer so there should be the same settings on the phone version vs using a desktop.
52nd ranked -
Keep Trash For 90 days or more.
On numerous occations I need to find an e mail that was sent to trash. But trash is not kept long enough to go back 90 days. Trash emails need to be kept at least 60 days. 90 days would be better.
41st ranked -
Can't attach downlaods from my desktop to email on phone? Why
Make it possible to attach a desktop file to email from the phone.
30th ranked -
Font color and highlight
I really need AOL to return to "traditional/primary" colors for font and highlight colors.
For instance, I can't select a true red for my texts, where I might want to emphasize a word or section. Your choice of colors makes little sense.
34th ranked -
Please allow "Reply All" or default option.
Please allow "Reply All" or default option for this common feature.
46th ranked -
AOL im Jahr 2025 wie im Jar 2001
Wieso warnt Ihr einen nicht SOFORT, wenn der Anhang zu groß ist. Wieso muss ich erst Minutenlang warten, bis mir ein Mailer Demon sagt, dass die Mail zu groß ist. Im Jahr 2025, das ist ja heftig. Es gibt 3D Drucker, aber euer E-Mail Dienst kriegt es nicht hin, einen einfach direkt zu warnen, wenn der Anhang zu groß ist. AOL ist wirklich im Jahr 2001 hängen geblieben, Wahnsinn.
99th ranked -
Subscription emails should be separate
Subscription emails should be in a separate kind of inbox. I can't even find legitimate emails anymore because they get barried by my subscriptions which are more of a casual thing for me to read.
81st ranked
- Don't see your idea?