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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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200 results found

  1. Auto delete messages older than 60 days !

    I think it is an excellent idea. A lot of the messages I receive are just advertisements and I don't have time to read through all of that.

    139th ranked

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    1 comment  ·  Admin →
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  2. How to Log-Out of “all” open AOL email on all devices?

    I notice sometimes I leave my AOL email open on 2 or 3 devices. Is there a feature where I can select Log Out On All Devices?

    117th ranked

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  3. Make it possible to send web sites by email

    Make it possible to send web sites by
    by email.

    139th ranked

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    0 comments  ·  Sending  ·  Admin →
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  4. Keeping an email open on my desk top while going back to opening a new email

    88th ranked

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    1 comment  ·  Navigation  ·  Admin →
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  5. Improve setting Mail on Apple devices. I gave up setting it up on my iPad after numerous frustrating hours and now locked out on my iphone

    Online instruction on setting it up are totally useless.

    117th ranked

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  6. Basisversion

    Die Basisversion in den Einstellungen lässt sich nicht einstellen! Wenn man den Grund auswählt und Zur Basisversion zu Mail anklickt geht es nicht weiter und wechselt nicht zur Basisversion!

    139th ranked

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  7. New mail filters

    In the "settings" icon menu there is not a "more settings , filters, Add new filters" like the AOL.help suggests. It would be nice to have this.

    170th ranked

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    1 comment  ·  Settings  ·  Admin →
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  8. Don't delete the mail that is in my in box, please put them back.

    I need my emails that were deleted by you back in my in box, please . Thank you .

    139th ranked

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  9. Cannot send mail from iPhone only receive.

    Should be able to receive AND send AOL mail from my iPhone seamlessly. I am repeatedly getting messages my sent mail has a password issue. Fix it.

    139th ranked

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    0 comments  ·  Compose  ·  Admin →
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  10. Sort by sender please

    Please bring back sort by sender!

    31st ranked

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  11. Thank you to AOL

    A big thank you to AOL (America Online) for being around for so many years now, and it has been a true honor to be a part of AOL's success story since the late 1990's, truly amazing in an awesome way, thanks so much!!

    117th ranked

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    0 comments  ·  Folders  ·  Admin →
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  12. I want to be able to delete old emails in bulk. Please advise how to do this

    I want to be able to delete old emails in bulk. Please advise best way to do this

    56th ranked

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  13. Stop deleting my ******** mail

    Maybe if u guys left someone's inbox alone threw would be problems I've had AOL since I was 11 I'm 29 now and I come back to mail not sending and things being deleted by the app I can't stand that ****

    117th ranked

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    0 comments  ·  Attachments  ·  Admin →
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  14. Hire Actual Human Beings

    Hire actual people to assist customers. Many issues do not fall into your "pretty box of topics."
    I just spent 15 minutes with the response, "Sorry, I didn't quite get that." I know that- you responded the same way eight times. How many tries does it take to grab a human (contract or otherwise) to take a GD call?

    10th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  15. Spam

    The spam folder isn't working properly. So mail which has made using device is disturbing me.

    67th ranked

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    0 comments  ·  Spam  ·  Admin →
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  16. Folder

    • THIS IS AN ONGOING ISSUE FOR 1+ YEARS

    STILL CAN'T create more folders using the bowser version thru CHROME & Android 13 & UI 5.1.

    I TAP the + add folder
    Opens dialog box for folder name
    Begin typing name, dialog box closes.

    No message, no error code.

    117th ranked

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    0 comments  ·  Folders  ·  Admin →
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  17. Hello, we used to be permitted 5 others with other emails on group under main account holder.now there is 1 option to sign them in. It will

    Bring back other emails under main account holder.
    Way back before 9/11 I had 4 different emails and people in main account.ive lost them and contacts we shared.

    88th ranked

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  18. Enter the 8-character code

    orgbisse7700@gmail.com

    88th ranked

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    0 comments  ·  Folders  ·  Admin →
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  19. Feedback

    Feedback option is a joke, not taken seriously by AOL. The mail is tedious to use , the filters are useless. Please fix spam issues, listen to the users. I am gradually migrating from AOL because of this annoyance.

    88th ranked

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  20. Why does my email just keep disappearing without touching nothing

    47th ranked

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