AOL Mail Noble

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
135 results found
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Hire Actual Human Beings
Hire actual people to assist customers. Many issues do not fall into your "pretty box of topics."
I just spent 15 minutes with the response, "Sorry, I didn't quite get that." I know that- you responded the same way eight times. How many tries does it take to grab a human (contract or otherwise) to take a GD call?9th ranked -
Hello, we used to be permitted 5 others with other emails on group under main account holder.now there is 1 option to sign them in. It will
Bring back other emails under main account holder.
Way back before 9/11 I had 4 different emails and people in main account.ive lost them and contacts we shared.64th ranked -
Feedback
Feedback option is a joke, not taken seriously by AOL. The mail is tedious to use , the filters are useless. Please fix spam issues, listen to the users. I am gradually migrating from AOL because of this annoyance.
48th ranked -
33rd ranked
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64th ranked
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Biometric log in
What's happened to biometric log in?
Why is this not working?64th ranked -
Geolocation
My phone number was changed to armed forces America and there are no survivors.
64th ranked -
What are doing?
Watching tv enjoying idk
83rd ranked -
POP3
POP3 And IMAP
83rd ranked -
Im not getting texts i send to my email
Why am I not getting the texts I'm sending to my email address?
64th ranked -
Email Checker
Hi,
It would be nice to have a function that can check if an email address is genuine and trusted.48th ranked -
Missing emails
Hey AOL. I’ve had my email account since I was like 10 or 11. I just logged in for the first time in probably 3-4 years. Thanks for deleting everything I’ve ever received or sent! Wow, what a favor you did! Not like you deleted every single trace of communication I ever had with family members who’ve passed away since. Oh, or deleted every single email related to my childhood accounts! Haha, you think I can get into my old Twitter to read my thoughts? Nope! Wiped. Everything, gone! Thanks. Really great AOL. Just basically my entire childhood spent on…
48th ranked -
Folders
1) is there a LIMIT to total # of folders we can have on aol.com ( I don't use the app )?
2) is there a way to ADD more folders ( sub ) to a MAIN folder?
3) I cannot ADD anymore folders to my aol.com account ( main / ROOT ) folders.
I don't use the app, I use a browser only.
Can you all research & address / explain how / re-code the browser version to fix these?
20th ranked -
I want to stop paying for it since you guys took over. I should be able to get it free like gmail now
I do not want to pay for AOL mail since it took over Netscape. I’ve been paying for many many years now. I don’t want to have to go to gmail.
64th ranked -
fix app password
your app password security sucks we pay you money to have this working, this is a joke that the app password cannot be generated, you have been havung this issue for over a year your support SUCKS you they cannot tell you how to get or app password or when it will work, need this for outlook and gmail to work, i will be cancelling and filling a BBB complaint also if you cannot fix this what is the point of paying for AOL.
28th ranked -
48th ranked
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UIについて
本日、ゴミ箱のの削除をした所、受信ファイルも全て削除されましたが、動作環境に何か変更があったのでし
56th ranked -
Get rid of the menus bar going across the middle of the page!
What the **** is the menus bar doing across the middle of every e mail now!
This makes it extremely hard to read please make it go away!64th ranked -
Yes
Aol currently is doing too many changes on the $75
64th ranked -
No ads!! Block Spam better!!
Real talk, Nuff Said!!!
33rd ranked
- Don't see your idea?