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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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157 results found

  1. I'm getting too much spam mail in my inbox. Please put them in spam instead of my new mail.

    Too much spam going to my inbox. Please filter them to spam instead of inbox.

    50th ranked
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  2. Read and adhere to the list of blocked addresses - DO NOT POST messages from these addresses.

    I have hundreds of blocked phone numbers and addresses listed on my Mac yet I continue to receive email messages sent by what appear to be the same blocked addresses.
    First a question - are addresses marked and listed as blocked in Apple mail (linked to my AOL account) blocked by the AOL mail server?
    My idea - read and adhere to the list of blocked addresses and do not post messages from them. Why bother to allow a user to block addresses if mail from these addresses is not blocked.

    65th ranked
    0 comments  ·  Spam  ·  Admin →
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  3. 94th ranked
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  4. Blocking email addresses

    This is the only and I mean ONLY email that doesn't allow one to block email addresses.

    AOL refuses to address spam. Its ridiculous how much better Gmail is.. I have both and can't compare.

    94th ranked
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  5. Adverts

    Keep getting adverts about making diesel claims for my BMW, even though I’ve never had one.

    94th ranked
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  6. Data protection

    Today yet again I'm plagued with irritating and annoying spam my private e mail must have been sold on contravening my data protection. I received one mail today from a sex site which I've never used and wouldn't want to. I'm no prude but this is disgracefull I sincerely hope you report this to the authorities it's the lowest of the low absolute **** I'm fuming mad aol has sunk to an all time low its about time you took customer care seriously and listened .

    111th ranked
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  7. It would appear Data protection on my account has been compromised

    What has happened to Data protection why is my aol account bombarded with spam mail mainly from America I won't my details removed Im. Sick of trying to block mails that don't work please sort this out .my address has obviously been sold I did not give permission for this

    50th ranked
    0 comments  ·  Spam  ·  Admin →
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  8. 32nd ranked
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  9. Id love to chat 1-2-1 with an aol advisor not live chat

    Spam is getting more frequent you really need to do more to block them , please block more and report them to the authorities I'm sick to death of getting spam especially from these morons temu McAphee Costco offers.net ,enhancement.net they have invaded my privacy I did not give permission for anyone to abuse my e mail please sort this out before I leave

    65th ranked
    0 comments  ·  Spam  ·  Admin →
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  10. I need access to my emails.

    My email account had been added to my phone accounts and has been stuck for over a year. I am logged into my aol email on my phone and have access to the emails up to the point when it disconnected. The correct login credentials were applied but it has been saying that it can't connect because the credentials were incorrect. I was able to login a couple of times within the past year to check if the login was correct but it still was not able to connect on my phone. I was able to login again today using…

    111th ranked
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  11. Do what you say

    I found something legitimate in my spam folder. When I clicked Restore to Inbox it vanished and never showed up in my inbox. What have you done?

    65th ranked
    0 comments  ·  Spam  ·  Admin →
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  12. Can’t find compose

    Compose does not come up in list !

    65th ranked
    1 comment  ·  Admin →
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  13. Allow Spark email client

    Allow spark email client to work for Verizon.net email address holders.

    111th ranked
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  14. Page alignment

    The new look you have, has made words larger, in which i have no problem with. On the other hand, the page has shifted to the left, which keeps me from seeing and reading some material on each piece of mail i have. PUT IT BACK!!! Or at least have the decency of making a way to realign the page so we can view our entire mail, without part of it being cut off.

    111th ranked
    0 comments  ·  Font  ·  Admin →
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  15. Annoying dots next to each message in inbox

    I like being able to choose New or Old format, but Old format seems to have new things...those blue dots next to each message? VERY annoying...please get rid of !!

    94th ranked
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  16. Mail disappeared Didn’t delete

    How do I retrieve lost emails

    65th ranked
    1 comment  ·  Admin →
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  17. Font

    Change back to way mail was displayed before-bigger font. The words are too small. Visually harder on the eyes. Thank you.

    111th ranked
    0 comments  ·  Font  ·  Admin →
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  18. 111th ranked
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  19. Log in

    I had no data on my phone today so I tried to log on to email in work on the laptop with my username and password and it wouldn't allow me to. Had to confirm with back up email. And when I clicked do it another way it threw me out twice. That's appalling. I can understand if wrong password or forgotten password but considering I had the correct username and password and it still wouldn't let me log is disgraceful. I needed to log in to get a code to do my job and I wasn't able to as…

    111th ranked
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  20. Go oat!

    Some of the Milk bars, do not allows pets inside.
    The customers may leave them outside, in front of the bar.

    They doesn't realised the origin of their shakes coming from animals.

    So if they want to keep the succes of their business they might allows goats too, for coming in.

    The semi skinned products may give more taste to the drinks and that milks more healthier than you think.

    So once when a goat came in and asked from the variety, the water got angered and asked the goat to leave the bar, because pets are not allowed in…

    111th ranked
    0 comments  ·  Compose  ·  Admin →
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