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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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145 results found

  1. Give me basic mail only! Should not have to go thru settings

    Return me to basic mail permanently!!! Should not have to go through settings EVERY time!!!

    135th ranked

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    0 comments  ·  Admin →
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  2. Go back to basic mail

    Please return my mail to basic mail & never reverse to the scrappy new style

    135th ranked

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    1 comment  ·  Admin →
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  3. Vacation response your instructions say to go to “more settings”. That does not exist.

    Fix this so I can put in my vacation response

    135th ranked

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    0 comments  ·  Settings  ·  Admin →
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  4. STOP Autocorrect FROM SLURRING!

    I am ****** because it seems some covert Nazi has set an algorithm to auto correct the word "like" to the slur "k*ke" in email messages. You all seriously need to stop that. I'm tired of frantically checking every message for that nonsense! That's ridiculous. Autocorrect should eliminate all slurs far as I'm concerned, not generate them!

    135th ranked

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  5. Ich bin in Deutschland geboren und spreche nicht englisch egal aus welchem Lsnd englisch gesprochen und gelesen wird.

    Hallo es ist nicht mehr lustig, das andauetnd etwas geändert wird, ich bin eine alte kranke Frau von 75 Jahren, bezahle alle Dienste auch das Vodafone was immer unzuverlässigen geworden ist, seit 2 Jahren nur Beschwerden und nichts wird besser, ob egal PC oder TV oder Handy und Festnetz. Ich habe nur Probleme mit allem und bezshle alles.

    Senden

    135th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  6. Emails still showing up in Archive.

    My emails are not showing up in my inbox.

    135th ranked

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    0 comments  ·  Folders  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  7. I never should have left aol mail!

    I was with aol mail for years and got suckered into going with another email provider. Horrible! Glad to be back!!!

    135th ranked

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    0 comments  ·  Compose  ·  Admin →
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  8. The quality assurance of this upgrade is terrible since I lost all my emails!’

    Bring back the product that existed prior to this miserable upgrade. The QA of this product must have been nonexistent.

    135th ranked

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  9. Lost account

    Trainyour customer service on how to retrieve old accounts.
    Your customer service is the worst possibly in the world.
    I have lost an account and I really hope aol disappears from existence

    135th ranked

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    1 comment  ·  Admin →
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  10. It’s perfect the way it is, no issues whatsoever!

    I have used AOL mail from the first day I purchased a computer. I find AOL mail to be just great and have never had issues. I also have lots of accounts using AOL, you are my go to email service. AOL is perfect for me and I thank you!
    Mr S Evans

    135th ranked

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    1 comment  ·  Admin →
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  11. Add member since date

    Just a little something that shows you when you first created you email

    135th ranked

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    0 comments  ·  Admin →
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  12. Turn off archives

    Why is my messages going into achieve folder

    115th ranked

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    0 comments  ·  Folders  ·  Admin →
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  13. Buenos días, a toda la persona que lea este mensaje, por favor les mando a decir que les digan a los achichinclen deslin y ¿salina qué se ll

    Hola

    115th ranked

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  14. Let me sign out of the account

    AOL is stuck in a loop and won't let me sign out so i can check e mail on the other screen name. Even after a restart and purging history, it keeps going right back into the same account without entering a password ...

    81st ranked

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    0 comments  ·  Navigation  ·  Admin →
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  15. Verification

    Hello,
    my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.

    Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.

    Thank you very much.

    115th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  16. Why can't I access my account details. Better still where do i access my account. This is a 100% joke

    Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE

    115th ranked

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  17. Message wrong location again

    Messages end up in archives folder and not inbox

    115th ranked

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    0 comments  ·  Folders  ·  Admin →
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  18. Messages

    My messages still showing up under archives again, fix the problem.

    115th ranked

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    0 comments  ·  Folders  ·  Admin →
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  19. Having Trouble logging in to out account

    Can’t get new email

    33rd ranked

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  20. My aol account sends code to this account but this account never receives it

    Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working

    115th ranked

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


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