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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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169 results found

  1. Select an email, search all rmail gor yhst one rmail

    Be able to select one email, not parts of a possible word, in the email or subject line, just one email. So I can select all, of those emails and delete them.

    26th ranked
    How important is this to you?
  2. After changing password they still using verification code.

    When changing your old password to a new one,they still send the verification code.

    22nd ranked
    How important is this to you?
  3. Failed communication on deleting emails

    Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.

    Such a disappointment to come to realize you’ve stolen that from me.

    9th ranked
    How important is this to you?

    Hi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!

  4. I accidentally unsubscribed emails from Jackson Rancheria, but can't find an "Undo" option anywhere. Could we make it easier to find?

    Could we make an undo option for emails we unsubscribe from easier to find. I'm sure the option must be there, but I can't find it.
    Thank you.
    👍😎👍

    30th ranked
    How important is this to you?
  5. Width Adjustment of Mailbox List vs Reading Pane

    Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.

    Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.

    14th ranked
    How important is this to you?
  6. 7th ranked
    How important is this to you?
  7. Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?

    I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.

    20th ranked
    How important is this to you?
  8. How do you search for dates in email?

    You removed date search in the email. Keywords don't work for dates. BRING SEARCH BACK IMMEDIATELY!!!!!!!!!

    148th ranked
    0 comments  ·  Admin →
    How important is this to you?
  9. Welcome to aol email

    I just made a burn email. And I have a welcome email from AOL in my spam folder. Maybe not the best place to have it land...

    148th ranked
    0 comments  ·  Spam  ·  Admin →
    How important is this to you?
  10. Nothing! Keep up the GREAT work!!!!

    Everything is performed in a timely, CLASSY, and professional manner with extreme ease and satisfaction, organization, order, dedication, devotion, commitment, patriotism, QUALITY, quantity, loyalty, integrity, dependability, and connectivity at an ECSTATIC price! THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!!!!!!!!!!!!!!
    Sanjeev

    73rd ranked
    How important is this to you?
  11. Not cool

    Why you want me every day to proof that I am not a Roboter? Annoying, very annoying!

    148th ranked
    0 comments  ·  Admin →
    How important is this to you?
  12. Their is no way of changing your sign in options from phone

    You need to have a category to be able to change your security information after you sign in on your phone, as of now, not an option

    148th ranked
    0 comments  ·  Admin →
    How important is this to you?
  13. 120th ranked
    How important is this to you?
  14. Can you **** things up even more. I do not think you have done enough damage to aol try ducking harder

    You have not drive everyone away yet your not suceeding you need to try harder with incompent ideas

    148th ranked
    0 comments  ·  Admin →
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  15. Login

    Re: Account barespa100aol.com login is not accepting my password it redirects my to my backup email some how it does it every time never accepting my password, I only want it in case I need it not with every login attempt. Thank you for sending a password reset to the back email so I can login regularly this way not use emergency back up every single time customer since 2021.

    • Kaleena preferred Kay Allen
    120th ranked
    How important is this to you?
  16. Enail sometimes doesn't work

    Some emails don't get through or are blocked . Why would that be .?. I am leaving sol.

    148th ranked
    0 comments  ·  Admin →
    How important is this to you?
  17. Block an entire domain

    Allow users an easy way to block an entire domain to eliminate spam in situations where the spammer changes a single digit in the name of the email, but the domain remains the same. AOL used to allow global domain blocks using *@hateddomain.org as an example. Or allow users to enter just the domain name, in this case: @hateddomain.org. The goal is to stop all email sender addresses from that domain.

    55th ranked
    Gathering Feedback  ·  0 comments  ·  Spam  ·  Admin →
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  18. 73rd ranked
    0 comments  ·  Contacts  ·  Admin →
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  19. Fix the app to work correctly

    When I read the mail from my phone app it does not move or show them red on my computer but now when I read the new mail on the computer it automatically moves my mail on my phone to Old mail which is what it's supposed to do both ways they are not in sync please fix case number 20287659

    148th ranked
    0 comments  ·  Admin →
    How important is this to you?
  20. Select all for mail

    I miss the select all option for email

    120th ranked
    How important is this to you?
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