AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
183 results found
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closing mail
You used to be able to click the top right X to close an email and leave it in the inbox for later, wherever you happened to be in the email. Now you have to scroll back up to the top to close it. Obviously no one on the design team has ever actually used this email tool.
72nd ranked -
RETURN to former basic mail. The new format SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
RETURN to former basic format. The new format SUCKS!!!!!!!!!!!!!!!!!!!!!
44th ranked -
viewing mail
Please just put back the scroll bar and get rid of the arrows that you have to push when you want to see more of your mail. Can't tell you how much I dislike the new version you stuck us with.
48th ranked -
deleting mail
You used to be able to delete an email as soon as you were done reading it. Now you have to scroll back up to the top to delete it. Majorly bad idea!
49th ranked -
NOUVELLE VERSION
Cette nouvelle version ne me convient pas du tout, pour plusieurs raisons (lenteur, polices de caractères, aspect, etc, etc) et je souhaite pouvoir revenir à la précédente, la "basique", svp.
96th ranked -
AOL RUINED MY LIFE. I'M A SENIOR CITIZEN AND I LIVE FOR MY E-MAILS. I CAN'T ACCESS MY OLD E-MAILS AND CAN'T RETRIVE THOSE THAT I HAVE SAV
AOL RUINED MY LIFE. I'M A SENIOR CITIZEN AND I LIVE FOR MY E-MAILS. I CAN'T ACCESS MY OLD E-MAILS AND CAN'T RETRIVE THOSE THAT I HAVE SAVED IN MY FOLDERS. FORMAT IS TOO DIFFICULT FOR US OLDER FOLKS. BRING BACK THE OLD FORMAT. CUSTMER SERVICE WAS NO HELP. I NOW HATE AOL.
63rd ranked -
I want to go back to my classic email setting, this version isn't working for me. You have not got any formatting in the 'Compose' email tab
I want to go back to the Classic Format of my inbox. You do not have any formatting choices or anything on this new inbox. I don't like it and I want to use the classic version. Why can't I find anything in settings to set up how to compose an email. Not happy at all.
31st ranked -
paragraphs
Tried the new format. Big Issues:
I cannot separate paragraphs with a double space between them.
The entire email has sentences without any formatting at all.Impossible to create a Full Screen version of an email. This fault makes it a headache to compose a longer business email. It also makes it challenging to read a complex incoming email. Not worth the effort if it's not corrected.
I reduced the font for the opening screen for my email lists. A few more emails were then visible, but not enough to save me from endlessly scrolling down to find important emails.…
65th ranked -
Why can't I change the size of the font?????? HATE this format!!!!
Best idea is to go back to my old format. HATE this new format.This is going backwards NOT an improvement!!!!!! If you don't go back, I will be leaving for another email!!!! maybe you don't care - you obviously don't care since after all the complaints you still don't go back to the old format!!! good bye
40th ranked -
Old Email
My Old Email does not look like my Old Email ... what is going on????
30th ranked -
You broke it
This "new" version sucks and you seem to have made it permanent. Now it takes 2 steps to do things that used to take 1 click.
Can't choose a font that I want.
Why have pages when scrolling worked fine etc. etc. etc........
It wasn't broken and you turned it into garbage.21st ranked -
AOL SCREWED UP THEIR SYSTEM AND SCREWED SENIOR CITIZENS
BRING BACK THE OLD SYSTEM. I CALLED FOR HELP AND THEY CAN'T HELP ME. I CAN'T CHANGE THE SIZE AND EYES ARE BAD SO I CAN'T EVEN SEND AN E-MAIL AS I CAN'T READ IT. HOW DARE YOU AOL TREAT YOUR CUSTOMERS, WHO PAY, THIS WAY. HORRIBLE CUSTPOMER SERVICE. I SEE EVERYONE IS SCREAMING AT YOU.
54th ranked -
Reading Pane back
Classic Mailbox Please!
I cannot get the Reading Pane back. I don't want an endless list of messages. I want a short list of Unread and a reading pane to preview message below it. I found instructions that are incorrect since the Link is not there to open and set a reading pane [preview pane].67th ranked -
61st ranked
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82nd ranked
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keep
After I read an email, I would often click on "Keep as New" for further review. Now I have to go to a dropdown to select it. Please provide "Keep as New" as a first-screen option
80th ranked -
IF YOU ARENT GOING TO CHANGE IT BACK TO THE WAY IT WAS, I MAY AS WELL JUST USE GMAIL. AOL HAS RUINED BOTH YAHOO AND AOL... GOOD GOING AOL...
IF YOU ARENT GOING TO CHANGE IT BACK TO THE WAY IT WAS, I MAY AS WELL JUST USE GMAIL. AOL HAS RUINED BOTH YAHOO AND AOL... GOOD GOING AOL...CLEARLY BEING RUN BY GENIUSES THAT NEED TO BE LOCKED UP IN A PSYCH WARD!
67th ranked -
NOW THE HOME PAGE LOOKS LIKE THE YAHOO HOMEPAGE!
I AM LIVID AT THE CHANGES TO AOL WITH THE HOME PAGE AND THE EMAIL... WHY ARE YOU RUINING IT AND MAKING IT LOOK LIKE YAHOO??? EVERYONE HATES YAHOO!!!! WHY NOT CHANGE YAHOO TO BE LIKE AOL???? AOL YOU ARE IDIOTS AND YOU SHOULD ALL BE FIRED!
92nd ranked -
QUIT MESSING AROUND WITH THE EMAIL FORMAT!!!! RETURN IT TO THE ORIGINAL AND JUST STOP WITH TRYING TO CHANGE IT!!!!!
HAVE YOUR "AMAZINGLY TALENTED" IT STAFF TO LEAVE THE FORMAT OF THE EMAIL ALONE.....................JUST STOP TRYING TO CHANGE IT AND RETURN TO THE PREVIOUS FORMAT. MOVE ON TO SOMETHING USEFUL LIKE SOLVING WORLD HUNGER. AND YES, I AM MASSIVELY UNHAPPY THAT AOL CONTINUE TO TRY TO CHANGE THE FORMAT, THINKING IN SOME DELUSIONAL WORLD THAT IT IS BEING IMPROVED. IT IS NOT AN IMPROVEMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
32nd ranked -
bring back classic mail
Basic mail is not the same as classic mail.
52nd ranked
- Don't see your idea?