AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
183 results found
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Hate your new format, if I don't get the old format back I will be switching to Proton mail. Don't take long or I will be gone.
Give me back my old mail settings or I am gone. It's that simple and don't take days to do it. Very stupid change. Fire whoever's idea it was. You wasted your money.
75th ranked -
What Have You Done? I repeatedly said "NO" to the new version, and now I have some other form of new version??
You FORCED a new version of AOL on me, that while it isn't the "upgrade to the new version" is absolutely a different version! There's NO "old mail folder," the page is colorful, TOO COLORFUL, the entire design has been changed, there's NO WAY to switch it back. If AOL is going to force these colors, loss of folders and more that it is right now, with NO WAY to change it back to the original, which was tried and true for decades upon decades, not give me options back, I'm one of countless I'm sure, lost AOL users. UNACCEPTABLE…
42nd ranked -
Keep customers happy
Fire the management behind this 'New AOL Mail' change and give us back the classic version.
40th ranked -
I NEED the basic aol mail version back!
AOL is making it VERY difficult for anyone to easily switch back to
the basic aol mail version.20th ranked -
Are you reading your feedbacks???? Obviously not since after all these complaints from customers, you have not changed anything back to the
Why aren't you reading all the complaints everyone has for this "new" email? Why aren't you providing good Customer Service? You are going to end up bankrupt because you will eventually lose all your customers.
we HATE this new format - go back to the old format which we all loved! Are you listening???? are you reading ?????? wake up! we HATE this new format!55th ranked -
Original settings
Go back to the original setting!
24th ranked -
bring back the old style
no one wanted these changes, we are on classic because we didn't want these changes.
66th ranked -
77th ranked
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I want the real basic e-mail back, not some "new" and not improved version.
All of a sudden I had been switched to the new mail. I switched back to basic but it wasn't what I had earlier today. There is an ad in my inbox that I can't delete. I pay for AOL. I should not be subjected to ads. Where is the drop down for me to pick which page of e-mails I want to go to. I now have to arrow through all the pages.
People use the basic for a reason. We just want a plain e-mail. If we wanted all the bells and whistles, we'd use Outlook.
21st ranked -
Bring back the previous user interface.
5/23/2023 Boston The previous user interface worked really well, this newer one... less so. JYS
82nd ranked -
compose
Why would you take away basic features like bold or underline or colors or font size, etc. These are basic features of every system, except now, yours. Make your designers actually use AOL for their email, and they will soon see how non-user friendly they have made it.
47th ranked -
settings
There used to be more options for the mail. Like choosing whether to always have the BCC line or not. I chose not to have it, now I am stuck with it on every email.
51st ranked -
why do we have to click twice for everything now?
We used to be able to move something to a folder with one click. Now it takes two. We used to be able to go to settings with one click. Now it takes two. Why would anyone think this is better?
56th ranked -
I can't find my Old mail, or Recently deleted mail. Why did you do this? This is terrible.
I didn't ask for this. I can't find mail that I accidently deleted. I can't find my old mail. Why did you do this? The old way was working fine. This is very un-user friendly. Please give me my old email platform back.
44th ranked -
what happened to spell check in this horrible new setup like yahoo email format?
changing the email format to the horrible yahoo set up is beyond comprehension... WHERE IS THE SPELL CHECK IN THE BASIC EMAIL FORMAT ..WHICH BY THE WAY IS TOTAL **** BUT THE ONLY "CHOICE" BESIDES THE NEW EMAIL FORMAT...WHICH IS SO AWFUL IT MAKES ME WANT TO SWITCH TO MY GMAIL ACCOUNT
77th ranked -
Old Platform Preferred . It should be an option to go back to.
I prefer what the previous platform. Unable to search e-mail and have to view previous e-mails on too many hidden pages.
29th ranked -
Hate new format. Add option to revert to old format
I hate…..HATE your new format. How do I reset to old format?
25th ranked -
GET RID OF THAT TERRIBLE NEW VERSION
First of all, what happened to the Wallpaper? Everything is WHITE and even though I switched back to the OLD Version, it doesn't look right. I cannot find the Wallpaper. That was so much fun to use it. Furthermore, I hope you don't switch to that HORRIBLE NEW VERSION permanently. If that happens, I will quite AOL and transfer everything elsewhere.
28th ranked -
Ist nicht gut !!!!!!!!!!!!!!! Ich möchte zurück!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Das ist der letzte Dreck, ich will das nicht!!!!!!!!!!!!!!!!!!!!!!!
102nd ranked -
search
The old version used to show which folder them emails in the search results were in. Another useful feature that you took away.
58th ranked
- Don't see your idea?