AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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Deleted e-mail not going to RECENTLY DELETED. AOL said to look in TRASH folder. Can't find TRASH folder!
Fix AOL MAIL. The old way worked much better!
Please call our AOL Desktop Gold team at 1-888-265-3733 and one of our agents can help you find the Trash folder.
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Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733 -
AOL Desktop not detecting Flash player correctly.
My default browser is Firefox and it is using the most recent version of the Flashplayer plugin. I have to use Firefox because Chrome, and Edge are not HIPPA compliant.
Please give us a call at 1-888-265-3733 to have a technician investigate this for you.
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My Favorites
What the Heck is going on?????? Now I cannot put anything in to My Favorites list. I click on The Heart, click favorites. and It does Not show up.
AOL GOLD IS GETTING WORSE AND WORSE AND WORSE. STOP ALL THE B.S,., BRING BACK 9.8 AND FIRE TIM ARMSTRONG.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Lost Mail
As I move forward with Gold, I'm finding that the e-mail I had stored in Folders in my incoming/saved mail are no longer accessible. It seems that when I "save mail to my PC", it is not being stored on my PC at all.
Please contact the AOL Desktop Gold team at 1-888-265-3733 to have one of our technicians investigate this.
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The address book can't be corrected and saved
The only way to correct the address book is to delete the name entirely and enter the corrected version and details as a new name. Correcting an address or details and SAVE, does not work when opening AOL the next time. Please fix this.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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AOL GOLD IS TERRIBLE, ESPECIALLY THE MAIL, LOCKS UP AND CRASHES
LOCKS UP AND OR KNOCKS YOU OFF LINE. THEN YOU MUST DELETE LOTS OF SPAM AND OTHER JUNK AOL GOLD DEPOSITS ON YOUR HD. TERRIBLE MESS OF A PROGRAM. AMAZING ANYBODY PAYS FOR THIS. TOTAL ****.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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You can improve your "loading mail", "sending mail"
cannot load or send mail. cant sign on.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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technical support for aol gold is VERY POOR
i have had a problem on and off since last November ... their answer to me now is to use a different browser ... I have used (and paid for) aol as my browser for over 20 years and this is the technical support I get ... use a different browser ?
If you encounter issues in AOL Desktop Gold call us at 1-888-265-3733.Our experts are available 24/7 by phone.
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recaptcha
How do you get rid of "recaptcha"? It goes on and on and won't clear me to load aol.
These challenges exist to make it harder for hackers to access your accounts. The characters can’t be read by a computer and must be entered manually, ensuring only a real person can pass the test. Learn more here: https://help.aol.com/articles/what-should-i-do-if-i-get-an-image-challenge-when-trying-to-send-mail
If you still have issues, please call our team at 1-888-265-3733 and one of our agents will help you further.
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One of our Technical Support agents can help you with this. Please contact one of them at 1-888-265-3733. Our experts are available 24/7 by phone.
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cannot open PDF file and aol dekstop gold shuts down when trying to open the attachment file
cannot open PDF file and aol dekstop gold shuts down when trying to open the attachment file
I would like to have an expert technician investigate this. Please call us at 1-888-265-3733.
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I have not received any new email in over a day, is there something wrong with my account? *****@aol.com
Help me get my mail. Thanks, Dan
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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CefSharp.BrowserSubprocess.exe
Your AOL Gold CefSharp.BrowserSubprocess.exe is creating an error in windows 10
Please fixLet me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Mail Marked Unread
When I Mark as Unread, why does the mail still go to "Old" mail and not stay in "New" mail? This is extremely inconvenient!
We are unable to replicate this issue. Please call us at 1-888-265-3733. One of our Technical Support agents can help you with this.
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The home page becomes blank
Whenever I search a website from my home page and then exit from that website, the home page becomes blank and I can only revive the home page by clicking the Welcome button.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why do you block me from my emails because you need my phone number? Why does everyone want my phone number??!!!!
Stop blocking me from getting my emails!! I'll go somewhere else if I can't get into my mail!! Now, you want my phone number updated or I can't read my mail...why does everyone want to have your phone number these days? Selling it to advertisers, etc.? Knock it off!! It's invasion of my privacy.
I’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Can not open the billing page to update credit card. Guess you don't want the money
Need access to billing. Tried multiple times. Very frustrating. AOL is just not worth the effort.
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733. Our experts are available 24/7 by phone.
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