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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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51 results found

  1. Ads

    I see you've made the ads side bar larger with no way to make it smaller, only to reduce the size of my email space. This is unconscionable.? Soon it will just be big ads and a little space to read our emails. Plus we can't eliminate these ads. Any ideas how to keep this decades long time client?

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  2. Multiple Large Ads to the Right of Every E-Mail

    AOL has suddenly forced not one, not two, but MULTIPLE ads to the right of each e-mail panel—and you made them considerably larger as well—to the point that all e-mails are now of a minuscule size.

    As I've said before, you can never have too many ads—and as large as you can possibly make them—right, AOL?

    Why don't you just come right out and say it? You want to get rid of all your long-time loyal customers and become exclusively a huge ad platform. Trouble is, you won't have anyone left to whom to advertise.

    Ever think of that, AOL?

    3rd ranked

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  3. Latest update

    your latest software update is a step backwards. Does not honor my email preference to list oldest mail first, and takes forever to delete items from spam folder. how do I get rid of the latest update?

    6th ranked

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    1 comment  ·  Admin →
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  4. What am I paying a monthly fee for when I get over 100 spam mails a day with no way to block them?

    Posting for this same subject has been going on since at least 2019. Even if we could block them (AOL makes certain we cannot) it would show AOL cared about customers. I pay a monthly fee so am a customer. If you right click to block AOL tells you to wait five minutes. That is a joke, try it. If you click spam to send it there then you have about 200 a day to delete or keep and add another 100 or so every day. Time to get qualified technical support or give the ones you have permission to…

    6th ranked

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    0 comments  ·  Mail  ·  Admin →
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  5. WHY ARE YOU LETTING SO MUCH SPAM THRU TO MY EMAIL. THIS IS BAD, BAD, BAD! GET YOUR ACT TOGETHER PLEASE..

    WHY ARE YOU LETTING SO MUCH SPAM THRU TO MY EMAIL. THIS IS BAD, BAD, BAD! GET YOUR ACT TOGETHER PLEASE..

    4th ranked

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  6. AOL ADVERTIZING ON MY SCREEN IN AOL GOLD

    I pay $17 a month for AOL Gold and I don't like the advertisement on right side of my screen.
    it almost take up 1/2 of my screen WTF this is disgusting If this is how it is I going to cancel my AOL gold...

    9th ranked

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  7. 12th ranked

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  8. CompuServe Gold sounds

    It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.

    I have the sound files from a CompuServe 2000 install if you need them.

    11th ranked

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    Started  ·  2 comments  ·  Sounds  ·  Admin →
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  9. Please make a Mac version of AOL

    I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.

    9th ranked

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  10. How to delete mail as in the past

    Fix the latest update so I can delete mail easily

    12th ranked

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    0 comments  ·  Mail  ·  Admin →
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  11. 12th ranked

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  12. 22nd ranked

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  13. 22nd ranked

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  14. disable the welcome screen

    Disable the welcome page

    22nd ranked

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    0 comments  ·  General  ·  Admin →
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  15. 35th ranked

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  16. weahter zipcode

    when I change the zip code for the weather it will still go back to any city instead of the one I put in

    22nd ranked

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    Planned  ·  0 comments  ·  General  ·  Admin →
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  17. Add Send Only Address feature on AOL Desktop Gold

    Add Send Only Address feature to AOL Desktop Gold

    6th ranked

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    Started  ·  1 comment  ·  Mail  ·  Admin →
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  18. Add an Update Password Feature

    The convenience of the Password saving feature is marred by our inability to change the password when necessary. I just got an alert about a Google data breach and had to change that password. AOL refuses to allow the change in the Browsers' Password manager's box. Data breeches are now almost a monthly event, so this feature would be a great addition.

    22nd ranked

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    0 comments  ·  Browser  ·  Admin →
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  19. Fix the celebrity voices that haven't been working for a month!

    Fix the celebrity voices that haven't been working for a month!

    22nd ranked

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    We have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.

    In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.


    Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.

  20. Download Time

    The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?

    22nd ranked

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    Under Review  ·  0 comments  ·  Browser  ·  Admin →
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