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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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150 results found

  1. I want to stop paying for it since you guys took over. I should be able to get it free like gmail now

    I do not want to pay for AOL mail since it took over Netscape. I’ve been paying for many many years now. I don’t want to have to go to gmail.

    57th ranked

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  2. fix app password

    your app password security sucks we pay you money to have this working, this is a joke that the app password cannot be generated, you have been havung this issue for over a year your support SUCKS you they cannot tell you how to get or app password or when it will work, need this for outlook and gmail to work, i will be cancelling and filling a BBB complaint also if you cannot fix this what is the point of paying for AOL.

    21st ranked

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  3. Delete all mail at once

    51st ranked

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  4. block aol spam

    i tried to unsubscribe from the aol spam and the link sends too many redirects and crashed my browser.. what is going on with you people!? do you want to lose customers this bad? i don't even really use this account so i won't miss it

    25th ranked

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    1 comment  ·  Spam  ·  Admin →
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  5. UIについて

    本日、ゴミ箱のの削除をした所、受信ファイルも全て削除されましたが、動作環境に何か変更があったのでし

    51st ranked

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    1 comment  ·  Navigation  ·  Admin →
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  6. Get rid of the menus bar going across the middle of the page!

    What the **** is the menus bar doing across the middle of every e mail now!

    This makes it extremely hard to read please make it go away!

    57th ranked

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  7. Yes

    Aol currently is doing too many changes on the $75

    57th ranked

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  8. No ads!! Block Spam better!!

    Real talk, Nuff Said!!!

    44th ranked

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  9. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

    57th ranked

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  10. dark mode

    dark mode

    34th ranked

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    Gathering Feedback  ·  1 comment  ·  Themes and Background  ·  Admin →
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  11. Why can I NO LONGER create a new folder to store subject specific emails?

    Every time I try to create a new folder, the typing box jumps and disappears thus ly not allowing me to create the new folder. WHY? I have very few folders, so...???

    85th ranked

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  12. Edit reply settings

    Please let users edit the reply actions in AOL Mail app on IOS. The current order is:
    Delete, Archive, Move, Reply ALL.
    Are you serious? Where is the Reply button? You have to press MORE to actually find it which a few users already pointed out. I would prefer Reply to be THE ABSOLUTE NUMBER 1 CHOICE, not other options. Why is it in More? Obviously designer of this section doesn’t reply to emails. So if it’s so different for different people, why not to allow a simple customisation of this options?
    On Apple Mail for example Reply to email…

    51st ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Admin →
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  13. Shut AOL down

    AOL is complete garbage. I am changing services.

    57th ranked

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  14. Thank you for working on the spam (lack of) filtering problem. Now instead of 100"s of spam a week, now just a few. Good work.

    57th ranked

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  15. Folders on phone aol.com

    I am no longer allowed to create new folders.

    I click + Add folder

    Dialog box opens

    But name field will now either close completely and / or block all entry of characters.

    This is using: aol.com on my Samsung galaxy A42.

    Thanks
    - Scott

    10th ranked

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    Gathering Feedback  ·  7 comments  ·  Admin →
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  16. ******** too?

    I checked the gd boxes! I want to delete 22thousand old new inbox only MAIL mf..!!!. wtf.
    ? IVE SPENT An hour I will NOT GET BACK. ITS OBVIOSE IM NOT ALONE AS THERE WAS A BOX TO CHECK ALREADY!!!!!!!!

    34th ranked

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    2 comments  ·  Settings  ·  Admin →
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  17. Timestamps

    My timestamps are off by an hour. Please help me fix this.

    57th ranked

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  18. I want basic aol display of messages

    57th ranked

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  19. You can improve AOL Mail by going back to the old format. This new formats is friggin' rediculous I HATE it.

    The new email is a perfect example of a goofball trying to fix something that's not broken. Did the new planner used to work for Coke, or better yet ********* or Target? Please give me back the old format as you can jam this new POS.

    57th ranked

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  20. Job fair

    Program

    85th ranked

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    1 comment  ·  Admin →
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