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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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218 results found

  1. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

    99th ranked

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    0 comments  ·  Admin →
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  2. dark mode

    dark mode

    99th ranked

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    0 comments  ·  Themes and Background  ·  Admin →
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  3. Please change the format back to what it was.

    36th ranked

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  4. Hate the new Format

    I hate the new Format and will use Proton until you change it back. Eventually, if you don't change it back, I'll transition to Proton permanently.

    47th ranked

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    0 comments  ·  Themes and Background  ·  Admin →
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  5. Inbox doesn’t show all new mail

    My new allegiant confirmation does not appear in my inbox but if I search for allegiant it shows up.

    36th ranked

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  6. Why can I NO LONGER create a new folder to store subject specific emails?

    Every time I try to create a new folder, the typing box jumps and disappears thus ly not allowing me to create the new folder. WHY? I have very few folders, so...???

    139th ranked

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  7. Let you set away message from a mobile device

    Being able to set an away message from your mobile device

    57th ranked

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    1 comment  ·  Sending  ·  Admin →
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  8. Edit reply settings

    Please let users edit the reply actions in AOL Mail app on IOS. The current order is:
    Delete, Archive, Move, Reply ALL.
    Are you serious? Where is the Reply button? You have to press MORE to actually find it which a few users already pointed out. I would prefer Reply to be THE ABSOLUTE NUMBER 1 CHOICE, not other options. Why is it in More? Obviously designer of this section doesn’t reply to emails. So if it’s so different for different people, why not to allow a simple customisation of this options?
    On Apple Mail for example Reply to email…

    139th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  9. Shut AOL down

    AOL is complete garbage. I am changing services.

    99th ranked

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  10. Thank you for working on the spam (lack of) filtering problem. Now instead of 100"s of spam a week, now just a few. Good work.

    117th ranked

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  11. Folders on phone aol.com

    I am no longer allowed to create new folders.

    I click + Add folder

    Dialog box opens

    But name field will now either close completely and / or block all entry of characters.

    This is using: aol.com on my Samsung galaxy A42.

    Thanks
    - Scott

    78th ranked

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  12. ******** too?

    I checked the gd boxes! I want to delete 22thousand old new inbox only MAIL mf..!!!. wtf.
    ? IVE SPENT An hour I will NOT GET BACK. ITS OBVIOSE IM NOT ALONE AS THERE WAS A BOX TO CHECK ALREADY!!!!!!!!

    65th ranked

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    2 comments  ·  Settings  ·  Admin →
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  13. Timestamps

    My timestamps are off by an hour. Please help me fix this.

    99th ranked

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  14. I want basic aol display of messages

    117th ranked

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  15. You can improve AOL Mail by going back to the old format. This new formats is friggin' rediculous I HATE it.

    The new email is a perfect example of a goofball trying to fix something that's not broken. Did the new planner used to work for Coke, or better yet ********* or Target? Please give me back the old format as you can jam this new POS.

    99th ranked

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  16. Job fair

    Program

    117th ranked

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    1 comment  ·  Admin →
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  17. Where do you increase font size in new version of email

    99th ranked

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    0 comments  ·  Font  ·  Admin →
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  18. Let me know when are read

    Let me know when the email is read to John Wallace young.

    99th ranked

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    1 comment  ·  Sending  ·  Admin →
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  19. My idea

    Don't put my read mail into my Old Mail Automatically. Just leave it, ill do it if I want to.
    Also I'm not interested on your News Feed before I can see my emails, especially Not Trumps Face ever

    99th ranked

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  20. Timestamps are wrong

    Bloody yahoo! My timestamps aren't working on my aol address they are all coming in stamped gmt-4 instead of BST, emails arrive in clumps instead of soon after they are sent and when I am replying to my mail the cursor frequently jumps back to the beginning of the reply writing the last half of sentences at the beginning of the email. This is exactly why I left yahoo in the first place and went to aol. Then yahoo buy aol and the same **** starts happening again. What the **** is wrong with you people??

    117th ranked

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