AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
47 results found
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Ads
I see you've made the ads side bar larger with no way to make it smaller, only to reduce the size of my email space. This is unconscionable.? Soon it will just be big ads and a little space to read our emails. Plus we can't eliminate these ads. Any ideas how to keep this decades long time client?
2nd ranked -
Multiple Large Ads to the Right of Every E-Mail
AOL has suddenly forced not one, not two, but MULTIPLE ads to the right of each e-mail panel—and you made them considerably larger as well—to the point that all e-mails are now of a minuscule size.
As I've said before, you can never have too many ads—and as large as you can possibly make them—right, AOL?
Why don't you just come right out and say it? You want to get rid of all your long-time loyal customers and become exclusively a huge ad platform. Trouble is, you won't have anyone left to whom to advertise.
Ever think of that, AOL?
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4th rankedWe are making tweaks to try and reduce some of the negative impacts of the new Ads
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Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
6th ranked -
CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
11th ranked -
Dear AOL. In the last 2 weeks when I search on AOL it takes me to a screen that says it cannot find what I am searching for.
Dear AOL. In the last 2 weeks when I do a search on AOL it takes me to a screen that says it cannot find what I am searching for. I then have to go to Yahoo to do the search. Is there a problem with the AOL search function? Please advise. Don Shows
11th ranked -
Got this message today is it legitamite ?
Is This legitimate ????
26th ranked -
Cannot Access Google search engine or any keywords using AOL Desktop Gold
Cannot Access Google search engine or any keywords using AOL Desktop Gold. We have tried to reach the AOL support team but we don`t have direct fix at this moment. We have tried t clear the browser footprints, rename DB File, Re-installed ADG and restarted the computer btu same issue occurs.
11th ranked -
ADG search not populatinhg
ADG search icon is not populatiing and cant do any search
11th ranked -
Need to be able to delete email address of party but maintain name for future updates
In the past, one could delete a party's email address without deleting the person from the address book. Now the system won't allow just the deletion of the email address but requires one to delete the party from the address book.
26th ranked -
Add Send Only Address feature on AOL Desktop Gold
Add Send Only Address feature to AOL Desktop Gold
4th ranked -
11th ranked
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Email folders in "Saved on AOL" can NOT be deleted !!!!!!
Email folders in "Saved on AOL" can NOT be deleted !!!!!!
11th ranked -
Fix the celebrity voices that haven't been working for a month!
Fix the celebrity voices that haven't been working for a month!
11th rankedWe have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.
In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.
Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.
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Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
11th ranked -
bring back the hover animations from version 9.0 optimized
AOL desktop gold still looks and feels like 9.0 optimized from 2003 however, there are no hover over animations like in the 2003 version, that would be a nice aesthetic touch! also provide a toggle within settings to give users the option to turn it off it they don't like it. I can provide examples if needed lol :)
11th ranked -
Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
3rd ranked -
Deleting emails. next isnt highlighted
After deleting 1 email in aol mail, the next email is not highlighted and I have to manually highlight it, in order to open it or delete it. This is a real problem because I get ALOT of junk mail and this will take forever to delete them.
26th ranked -
26th ranked
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Latest update
your latest software update is a step backwards. Does not honor my email preference to list oldest mail first, and takes forever to delete items from spam folder. how do I get rid of the latest update?
26th ranked -
The highlighting of an email is not moving to the next email once I either read that email or delete it.
My idea is to return to the way it was normally working.
26th ranked
- Don't see your idea?