AOL Desktop Gold

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  • My feedback
  1. Restore the old spam settings. Now we only have one setting.

    First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

    4th ranked
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    126 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Great news! Based on your feedback we’re restoring some legacy spam controls. There isn’t a specific date when they’ll be available, but they are on our roadmap and will be added soon.

    Sincerely,
    AOL Product Support

  2. Ok , see if you can tone down your anti - Trump bias and give us news instead.

    Ok , see if you can tone down your anti - Trump bias and give us objective news instead.

    2nd ranked
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    Gathering Feedback  ·  164 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  3. Give Us Options

    Let US decide if the new AOL page is OK or give us the option to switch back to the old page. No local news, weather is vague, Get rid of all the ads or stop charging us

    3rd ranked
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    Gathering Feedback  ·  99 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Why can't we read a story without having to click "Next" after every sentence?

    99% of us would like to read a story without having to click "Next" after every sentence. We don't pay any attention to the gazillion ads you throw at us....which, by the way, cover 2/3 of the screen. I wouldn't click on an ad if you paid me.

    1st ranked
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    Gathering Feedback  ·  198 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. AOL gold welcome screen new version stinks. Half screens/icons on left NO Good.

    The AOL Gold new welcome screen stinks. Half screens from the previous article or ad showing. Icons for maail and others on the left side. I liked it the old way without all the clutter and a picture (which was larger) of the article by itself. Stop changing things all the time.

    5th ranked
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    Gathering Feedback  ·  23 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 11th ranked
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    Planned  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!

    37th ranked
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    3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.

    Sincerely,
    AOL Product Support

  8. Rerun articles

    Quit running articles over and over and over for months at a time. Ridiculous. Classic example is Kanye's rant. Has been popping up for months. WHY? Nobody cares.

    6th ranked
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    Gathering Feedback  ·  17 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Background vs Stationery

    You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?

    68th ranked
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    Planned  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??

    Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?

    12th ranked
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    10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!

    Sincerely,
    AOL Product Support

  11. delete all

    The delete all button in spam is the first button on right. All other windows have the delete button as the first button on right. This creates confusion. Habitually I hit the furthest right button. However, in spam I delete all msgs accidentally. Is there any help to re-obtain messages once permanently deleted? HELP!

    37th ranked
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for bringing this to our attention! We’re sorry for the confusion and currently working to fix the placement of the “Delete All” option.

    We appreciate your patience.

    Sincerely,
    AOL Product Support

  12. Spam Mail Deletion

    I would suggest that recently deleted "Spam Mail" should go into the "Recently Deleted" folder the way previous versions (Blue) of AOL did for years. This would allow review prior to permanent deletion, esp. if the Spam Mail were deleted in error.

    8th ranked
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    Gathering Feedback  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. ADBlock Plus

    My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy

    15th ranked
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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

    51st ranked
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    We’re happy to help! Can you provide some more details about your request? For example, do you want the ability to drop and drag the Date column so it’s on the far right of the message view?

    Sincerely,
    AOL Product Support

  15. easier way to block unwanted email

    place button on bottom of email folder to block email from this user. if a highlighted email could be blocked by just clicking blockn then we wouldnt have to waste so much time going back and forth cutting and pasting addresses from messages to the spam block box which mine is getting pretty full now

    68th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. 90th ranked
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    Under Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mew emojis are nice but most of them are too small to use. You can't make them larger using font size.

    Please make them work with choice of font sizes so we can make them larger.

    45th ranked
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    Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. fix the mail

    put the mail back like it was before you'll screwed it up.I like the way it was I could tell what it was about

    90th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. Saving individual mail folders in Gold

    Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
    If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
    This…

    80th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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