AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. NEWS FEEDBACK

    Why am I still blocked from the Community feed back and why was I blocked. I am not able to comment on this site.

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    6 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  2. FIX MY PROBLEM

    I AM GETTING A POP UP, SEEMINGLY FROM AOL, THAT STATES:
    " OPEN IN EXTENDED APPLICATION ?
    THEN A MILE LONG LINK AND BELOW IT READS:DETAILS....OPEN TO EXTERNAL APP....CANCEL. IT APPEARS AT RANDOM AND IS OBNOXIOUS. I'VE CALLED AOL HELP TWICE. I GAVE UP. HELP !

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Annoying POP UP

    A box keeps popping up that says "open in external application" and will not go away until you close it. Until then you can't do anything

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add "To" Address to Address Book Automatically

    Please restore the feature that added the "To" address to the Address Book automatically when sending an e-mail. This used to be an optional setting, but that option is no longer there.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow MOVE an email between: Inbox, Drafts, Deleted, Sent or Spam

    On my smartphone or tablet AOL APP: I can move an email from any of my lists to any other list.
    On my desktop gold, I do not have that full flexibility. Please add this function to the desktop gold AOL

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. 5th ranked

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Observations and comments

    ly idea is less an idea and more of an inquiry into the miserable performance that AOL has come up with.So many various things that one has gotten used to over the years and really expects are now an exception. I have now been a steady and faithful subscriber to AOL since 1993 and have reached the ripe old age of 90 years during that time frame. New owners did not necessarily help the situation any, I am sorry to say and some of the new additions and inventions in some cases cause more confusion than acceptance. I may be…

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. When you do an update to AOL, PLEASE don't automatically dump us from your site.

    Right now, when you do an update, it immediately dumps us out of your service. If someone was into their banking information and making a transfer, they would lose it because you dumped them. Or if they are purchasing something - they wouldn't know if the charge went through or not. Please instead have a window that says "need to restart your AOL" and give us a choice of doing it right now or later.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't sign on securely - says your security certificate is out of date

    Trying to sign in on my laptop says "This Connection is Untrusted - You asked to connect securely to api.login.aol.com. but we can't confirm that the connection is secure due to a problem with the websites security certificate (Cert Date Invalid) Such problems may indicate an attempt to steal your information.

    What now???

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Why did the delete a file or picture option disappear on from menu on my USB20D G

    Why did the delete a file or picture option disappear on from menu on my USB20D G

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. I can't read the stories

    I have tried to read some of the stories that you post, But to no surprise.Ads pop up in "FRONT" of the story i am trying to read. Why not have the ads run below or to the side of the story.

    And I don't think it is a "cute" or "slick" idea to have the next button move as you are about to click to the next page in the story.

    I know you won't fix these issues so I have just stop reading them. So with me your ads don't get viewed and I don't think your advertisers…

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please forward a request to get a way to change the incoming font for every email.

    Please forward a request to get a way to change the incoming font for every email.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Using AOL Gold I normally get a message that I have a file open when trying to send it as an attachment. Today I kept getting an EC 4001 an

    Using AOL Gold I normally get a message that I have a file open when trying to send it as an attachment. Today I kept getting an EC 4001 and a message that needed an address to send the email. Looks like there is a bug in the system that did not give me the correct error message.

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  14. I'm sick & tired of getting "AOL NOT RESPONDING"!!!! Paying for "GOLD" is a rip

    I'm sick and tired of getting "AOL NOT RESPONDING"!!!
    Paying for GOLD is a rip off!!

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  15. Annoying flashes!

    Advertisements that "flash," i.e. change images automatically, are VERY annoying. The Lilicloth one today (11/25), for example, makes me so annoyed that there is no way I would order from that company.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. aol desktop gold chat

    Please reinstate the CHAT on AOL gold. I enjoy communicating with friends and family. Can this be done?

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  17. Where is my Incoming saved mail?????

    For 2 days now, my incoming saved mail is gone., WHY is this SCREWED U P? Where is my SAVED MAIL?????????

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  18. here is my Incoming saved mail?????

    For 2 days now, my incoming saved mail is gone., WHY is this SCREWED U P? Where is my SAVED MAIL?????????

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  19. What have you done to the "My Mail Folders"?????

    Where did emails saved on AOL go? I can not find any saved emails anywhere. Why ***** up a good thing? If it ain't broke, DO NOT TOUCH IT!!!!! I still do not like the 3 boxes and the end of subject line. Another disaster..

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  20. having trouble signing in

    having trouble signing in

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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
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