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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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149 results found

  1. I HATE THE NEW YAHOO SEARCH.

    BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.

    3rd ranked

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  2. AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to

    AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.

    2nd ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  3. When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.

    When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.

    6th ranked

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  4. comments on articles

    Stop constantly censoring comments on articles because you feel it goes against YOUR rules. It is obvious you only do it went it criticizes the left.

    9th ranked

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    Gathering Feedback  ·  2 comments  ·  Other  ·  Admin →
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  5. What's New page not being Kept Up to Date

    The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.

    7th ranked

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  6. Bring back AIM!

    I speak for everyone, we need the little running man and IM chimes. Bring him back!

    5th ranked

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  7. Why does my open screen state I need to install an update required soon?

    Why does my open screen state I need to install an update required soon?

    11th ranked

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  8. AOL does not let me use my saved password from my browser.

    I have to enter my password manually each and every time I sign-in. Is that absurd or what. No other site does this! For what purpose is AOL doing this?

    27th ranked

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  9. News & Weather -Unable to edit city

    On Welcome Screen, "News & Weather" keeps changing my city. This has happened many times in past, but I was able to edit with my zipcode to show correct city & delete wrong city showing.
    Today there was another city, so when I tried to edit/change name with zipcode it's adding a duplicate of the wrong city. Also, unable to delete wrong cities! Unable to edit, add or delete. When I try to edit an "X" pops up near wrong city & disappears, so one cannot click to delete it. I have been able to change in the past, &…

    27th ranked

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    1 comment  ·  Welcome  ·  Admin →
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  10. something broken between AOL Desktop Gold and Facebook

    In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get…

    11th ranked

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    2 comments  ·  Browser  ·  Admin →
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  11. bulk mail

    can u add back the white list or bulk mailing list

    58th ranked

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    2 comments  ·  Admin →
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  12. Billing

    On 6/10 I received from AOL Gold a confirmation email, quit billing me.

    35th ranked

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    1 comment  ·  Account  ·  Admin →
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  13. tech support

    Horrible tech support

    9th ranked

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  14. "Report a "bug" doesn't seem to work on my computer!!! WHAT IS THE PROBLEM??

    FIX AOL OVERALL!!! People laugh when I tell them I use AOL---

    35th ranked

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    1 comment  ·  Admin →
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  15. this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold

    this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold

    19th ranked

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
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  16. 11th ranked

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    2 comments  ·  Sounds  ·  Admin →
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  17. "Subscription Required" Pop-Up/ I May just be mistaken?

    Ok, So, Hello I'm new here. And I thought that the Beta program for AOL Desktop Gold was free to test/preview. And so i went to the beta website and I downloaded the latest version, I DID NOT DOWNLOAD FROM THE AOL WEBSITE!!!! Now, I have not a clue what the culprit is here!!! If any of you have an idea or solution, don't be afraid to reply!!!!!!!

    35th ranked

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    0 comments  ·  Account  ·  Admin →
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  18. aol can start giving answers to users request

    What is the green box with what appears to be a symbol that looks like microsoft defender icon top right corner in aol mail

    35th ranked

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    0 comments  ·  Toolbar  ·  Admin →
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  19. I need to delete email suggestions , I was on the phone with tech support and we could not resolver the issue

    I need to be able to delete email suggestions for accounts I previously emailed. For instance they are not contacts but show up everytime I start searching. I do not want these TOP suggestions on my browser and there is no way to DELETE them. I was on the phone with Tech support and they suggested I send feedback. Please help.

    58th ranked

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    1 comment  ·  Mail  ·  Admin →
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  20. I HATE YAHOO

    this yahoo screwed up my AOL big tim. WHAT THE **** DID THEY DO?????>??

    58th ranked

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    1 comment  ·  Admin →
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