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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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54 results found

  1. 16th ranked

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  2. Please make a Mac version of AOL

    I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.

    7th ranked

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    Under Review  ·  1 comment  ·  Admin →
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  3. Fix the celebrity voices that haven't been working for a month!

    Fix the celebrity voices that haven't been working for a month!

    7th ranked

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    We have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.

    In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.


    Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.

  4. Alphabitize the folders

    I can no longer put my folders in alphabetical order and that is a TERRIBLE loss on my AOL. You MUST put this feature back on.

    16th ranked

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    2 comments  ·  Admin →
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  5. Block emails from UnknownSender?

    Please block emails from UnknownSender

    7th ranked

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    1 comment  ·  Mail  ·  Admin →
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  6. Saw this already posted but 'Closed" ??? -- Unable to reduce size of AD sidebar in Mail... Did you think we wouldn't notice?

    Saw this already posted but 'Closed" ??? -- Unable to reduce size of AD sidebar in Mail... Did you think we wouldn't notice? With a vision impairment, and on a laptop, this AD sidebar doubling in size is NOT the way to treat a paying customer. And one who's membership goes back well over 26 years. Bring BACK the slim AD sidebar so it infringes less on the mailbox in Gold!

    7th ranked

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    0 comments  ·  Mail  ·  Admin →
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  7. Add Send Only Address feature on AOL Desktop Gold

    Add Send Only Address feature to AOL Desktop Gold

    3rd ranked

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    Started  ·  1 comment  ·  Mail  ·  Admin →
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  8. HATE THE 'YELLOW' TOP LINER...WHY DIDN'T YOU LEAVE IT ALONE OR GIVE US A CHOICE. IVE BEEN WITH AOL FROM THE BEGINNING....

    HATE THE 'YELLOW' TOP LINER...WHY DIDN'T YOU LEAVE IT ALONE OR GIVE US A CHOICE. IVE BEEN WITH AOL FROM THE BEGINNING....

    7th ranked

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    0 comments  ·  Other  ·  Admin →
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  9. Out going emails

    When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!

    2nd ranked

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    Under Review  ·  0 comments  ·  Mail  ·  Admin →
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  10. AOL Desk top deleting folders

    My APL Desk top will not allow me to delete my folders. These are HORRIBLE new changes to AOL Desk top. E
    I swear every time I try to do the stuff on AOL that I have been doing for 30 years has now changed and it's for the WORSE not for the better. Why are you making things harder instead of easier????

    16th ranked

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    1 comment  ·  Admin →
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  11. Pin browser tabs

    Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.

    4th ranked

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    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Browser  ·  Admin →
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  12. Why can I not be able to choose the font, boldness, inclination that i want and retain that choice???

    I want to be able to choose and retain the font, boldness, inclination that I prefer without having to choose it again and again every time i write an email. Even after I choose the font I want... sometimes it will revert back the one I opted out of.... PLEASE CORRECT THIS FEATURE.... A.S.A.P

    16th ranked

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    1 comment  ·  Mail  ·  Admin →
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  13. In the "UPDATE BOX"

    I see you have changed the YEAR of UPDATES... THANK YOU very much!

    WHAT has ALWAYS had me WONDERING,...
    IS the DAY which the update was UPDATED???

    16th ranked

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    1 comment  ·  Admin →
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  14. 16th ranked

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    0 comments  ·  Browser  ·  Admin →
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  15. AOL UK Version of Desktop Gold?

    I'm thinking that maybe a version of AOL Desktop Gold that's the same as the current one except the links in the menu and channels go to the AOL UK version of those websites (www.aol.co.uk). The top bar can be called "AOL UK Desktop Gold" and marketed towards the UK users. Or add a menu tab/channel in the current regular version that says "AOL UK" that leads to a drop down menu to articles on that site such as news, politics, sports, and so on. I'm in the United States, but I follow the articles on the AOL…

    16th ranked

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    0 comments  ·  Admin →
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  16. AOL SPAM CONTROLS ARE FAILING AGAIN

    Please let AOL know it needs to solve the problem of too much SPAM and that trying to move the address to the BLOCKED SPAM sites DOES NOT WORK.

    CALL AOL/YAHOO's HQ 212-652-6400 in addition to posting and voting here.

    16th ranked

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  17. System Mechanic

    System Mechanic seems to work fairly well BUT every time it needs to "Deep Clean" you have to baby sit the program, (at least the one I have) you have to tell it what to do at every step. Why couldn't a list of things be made up for it to clean, then if there is anything you don't want it to do you can uncheck the item or items, click on clean and let it run to completion.

    16th ranked

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  18. Please readd AOL mail block to AOL mail

    Please readd AOL mail block to AOL mail

    16th ranked

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  19. Copy of complaint. How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank c

    AOL Answer. "We got a number of users requesting that printing of the compose mail form also include the header information, so we made the change to include it."

    To satisfy a "number" of users you will ***** everybody else who DO NOT WANT this info printed. Make an OPT OUT OPTION, now would be good. Like others have said, it is a waste of paper and ink.

    16th ranked

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  20. How do I cancel the AOL Ad Blocker as it is not blocking ads!!

    I just signed up for AOL Ad Blocker and it is not blocking ads. I still have ads on the side of my AOL mail list and ii is distracting. Please cancel this charge.

    16th ranked

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