58 results found

1. How to delete mail as in the past

   Fix the latest update so I can delete mail easily

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   9 comments  ·  Mail  ·  Delete…  ·  Admin →
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   Planned  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

   Thank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.

2. tech support

   Horrible tech support

   20th ranked

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   2 comments  ·  Delete…  ·  Admin →
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3. FIX! YGM PLEASE!. It is going on almost a year and still haven't fix the problem.

   Fix YGM PLEASE

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   2 comments  ·  Sounds  ·  Delete…  ·  Admin →
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4. AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to

   AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.

   7th ranked

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   0 comments  ·  Delete…  ·  Admin →
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5. The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.

   The new default dark blue with black text is horrible.
   Very ******* the eyes. Could find no Settings to change it.
   Please give us options.

   13th ranked

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6. changed color

   Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?

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   2 comments  ·  Mail  ·  Delete…  ·  Admin →
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7. ADG

   Hi Team,
   I've seen some changes on te AOL Desktop Gold.
   Before it doesn't highlight the email I clicked on.
   and now i was highlighted in "blue".
   Kindly revert the changes as it's hard to check email.

   13th ranked

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   0 comments  ·  Mail  ·  Delete…  ·  Admin →
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8. highlight

   The highlight on my email is dark blue and it is hard for me to see my mail.

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9. Build .5065 Mail highlight

   The new default dark blue with black text is horrible.
   Very ******* the eyes. Could find no Settings to change it.
   Please give us options.

   13th ranked

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10. Stop relocating the AOL icon on my desktop.

    Stop relocating the AOL icon on my desktop. I have placed it just where it is most convenient for me. Please leave it alone. Not a big deal, but it is an irritant.

    20th ranked

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    1 comment  ·  General  ·  Delete…  ·  Admin →
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11. Bring back AIM!

    I speak for everyone, we need the little running man and IM chimes. Bring him back!

    13th ranked

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    0 comments  ·  Delete…  ·  Admin →
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12. Need Help Setting The Privacy Option in My AOL Account

    On my Dell EBT 2250 PC using the Windows 11 operating system, I am not able to change the privacy options in my AOL account. Whenever I try to change any one of the options, I always get the error message " Oh No ... we are not able to process this request" I have gone into my AOL account using the myaccount.AOL com numerous times in order to change the privacy settings. I have tried to do this using the FireFox, Edge, and Opera browsers with and without my malware/virus protection programs turned
    on. I have also power cycled the ISP modem numerous times and have even used a second PC. The second PC is a DELL T3400 using Windows 7 and FireFox as the browser, and I had no success changing my privacy settings.

    I have contacted AOL Tech Support four times, and they have not been able to find a solution to the problem.

    On my Dell EBT 2250 PC using the Windows 11 operating system, I am not able to change the privacy options in my AOL account. Whenever I try to change any one of the options, I always get the error message " Oh No ... we are not able to process this request" I have gone into my AOL account using the myaccount.AOL com numerous times in order to change the privacy settings. I have tried to do this using the FireFox, Edge, and Opera browsers with and without my malware/virus protection programs turned
    on. I have also power cycled… more

    31st ranked

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    1 comment  ·  Account  ·  Edit…  ·  Delete…  ·  Admin →
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13. Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.

    Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
    And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???

    Please let us know you are actively working on a fix.
    Thank you.

    31st ranked

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Delete…  ·  Admin →
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14. fix YGM sound

    Are We ever going to get YGM sound back? Your tech people must not be to smart not to be able to fix 1 simple problem. We are paying for that service and not getting Our monies worth. At least tell AOL members if We are going to get it back or NOT. My next step to to contact AOL HQ's.

    31st ranked

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    1 comment  ·  Edit…  ·  Delete…  ·  Admin →
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15. Print Preview

    The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion

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    1 comment  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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16. Facilitate transfer of AOL files to other devices

    I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide a solution in this issue. It is important to me and likely to many other users to be able to transfer and storge AOL mails separately, including devices such USB Memory cards.
    George

    I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide… more

    20th ranked

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    0 comments  ·  Mail  ·  Delete…  ·  Admin →
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17. Aol desktop Gold

    compatibility of Aol Desktop gold in Adobe

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    Gathering Feedback  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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18. aol email received I cannot download a file attachment

    aol email received I cannot download a file attachment

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    0 comments  ·  Delete…  ·  Admin →
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19. FIX YGM SOUND. It's been over a year and not fixed. You know how to fix everything else.
    31st ranked

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    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
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20. Location Setting for News & Weather

    Having to input location EVERY day. My location disappears daily. Please fix.

    31st ranked

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    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
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