AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
54 results found
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system unresponsive and the e-mail inbox window does not refresh after overlayed with another window
After I login to AOL Desktop gold the AOL system is hanging and unresponsive for about 30 seconds before it becomes responsive again. Also when I click on read e-mail the AOL desktop system becomes unresponsive again and hangs for about 30 seconds before email displays. It does not appear the e-mail has been refreshed. ALso when I open an email to view the contents and then close the email, the email inbox listing screen contents is wiped and not refreshed automatically after it is overlayed with another window. I have to click on read email again to be able…
3rd ranked -
Recognize your own email addresses
I recently received an email from another AOL subscriber [diggeology@aol.com]. When I tried to respond to it, I received a "MAILER-DAEMON@aol.com" notice that "552: 1 Requested mail action aborted, mailbox not found"
In case you're wondering [or even care] why people are leaving AOL in droves, here you go.
4th ranked -
aol instant messenger
BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.
1st ranked -
Dear Editor & Ladies and Gentlemen: Please revert to DARK FONTS for better READING
Every, yes, indeed, EVERY AOL Desktop PAGE shows solely utter grayed font lettering everywhere!-- Those faintly displays of important information are indeed very difficult to be read by vision-impaired individuals everywhere. Please change your future information displayed solely in DARK printing. Many thanks in advance for your time.
2nd ranked -
The new mailbox "views" is Terrible!!! Useless! Takes up valuable space. Many AOL friends agree this was a BAD decision! Get rid of it!
Delete the "views" mailbox entirely. Go back to the old setup.
6th ranked -
controlling updates!
Right now I get uncontrolled updates. I dont want any updates I dont approve of. How do I control updates? Please send an email response
8th ranked -
Email automatically going to "old email" while reading it
When I open up an email and while I'm reading it the email is automatically sent to "old email". There are times when I want to keep that email as "unread". I don't like that it automatically goes to "old email" and then I have to go and find that email in "old email" and then mark it as "unread". I want to decide where it should go. It used to be that after you read an email and logged out of email, it was then that the emails would go to "unread". Please bring that back. If I have…
5th ranked -
WHERE ARE OLD EMOJIS?????
Restore regular emojis!!!! PLEASE
8th ranked -
See below major security and privacy issue with new VIEW folder in my Mail icon
Security Alert! Your last AOL update gave me a new folder in my MAIL. It's VIEW in bright blue. It has five subfolders, all empty except for one, PHOTOS In it are every download I had over many years, 99% I long ago deleted for privacy and security reasons. Now they are again available with one click. Your AOL chat tech tried but couldn't find a way to delete the VIEW folder, PHOTOS subfolder, or any of its contents. Mine now contains thousands of unwanted items. Enlarging one photo and clicking on it from the dropdown menu give me the…
8th ranked -
I dont want the new update where read mail disappears - want it to remain an new mail with a red check in the box
I dont want the new update where read mail disappears - want it to remain an new mail with a red check in the box
6th ranked -
Spanish spell check need to be added to AOL mail.
Please add other languages to spell check mail options.
8th ranked -
AOL CENSORING MY FIRST AMENDMENT RIGHTS
SINCE I "PAY" FOR THE PRIVILEGE OF USING AOL.....I SHOULD BE ABLE TO "SPEAK MY MIND" WITHOUT CENSORING BY AOL....NOW....IF I WAS USIING AOL FOR FREE, I WOULDN'T HAVE A PROBLEM WITH THE CENSORING.........
19th ranked -
emails automatically goes into old mail while reading it.
Email automatically going to "old email" while reading it
When I open up an email and while I'm reading it the email is automatically sent to "old email". There are times when I want to keep that email as "unread". I don't like that it automatically goes to "old email" and then I have to go and find that email in "old email" and then mark it as "unread". I want to decide where it should go. It used to be that after you read an email and logged out of email, it was then that the emails would go…8th ranked -
Desktop Gold (paid version)
I've been getting these error codes every day for at least the past two months plus. Half the time it tells me I cannot send an email...nor an upload of anything!
There is two I get one after the other. Help Please
Error Code-Ec 400819th ranked -
Get rid of the "new" Gold Desktop it's worthless. I want to decide to decide what happens to mail in the in box not have to go to old mail
Put Gold Desktop back to the way it was. I want to decide what to do with the email I'm reading in "new" mail and not have to go to "old" mail to either delete it or put it in another folder. Get rid of the "views" addition who needs it "not me". Also don't make me have to go to a folder with sub-folders 2x's. Now I have to do an extra step because after I go to the sub-folder and can't deposit the mail I've once again have to go to the same extra repeat you added of…
8th ranked -
8th ranked
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I want my old Welcome page back and to delete Views! Why can't that be made easy to do - to actually have a CHOICE!
I just did . . . see above.
8th ranked -
"VIEW" MAIL FOLDER ADDED TO MY FOLDERS
It is an abominable overreach for AOL to unilaterally decide to install a VIEW folder in the mail folder section without giving subscribers (1) the option to install the VIEW folder or (2) the option to disable the VIEW folder. Also the we are unable to UNSCRIBE from any entries in the the VIEW folder's subscription section. Furthermore, many of the emails are mislabeled or miscategorized and therefore, placed in the incorrect VIEW subsection. I want this VIEW folder removed!
8th ranked -
My AOL calendar
The font in my calendar is to small. I can't read it. Please fix the font so when it so when it's printed it takes up the whole page. Thanks.
19th ranked -
19th ranked
- Don't see your idea?