Skip to content

AOL Desktop Gold

← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



Tell us how we can improve your AOL Desktop Gold experience.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

91 results found

  1. GET RID OF JUNK MAIL!

    WAY TOO MUCH JUNK MAIL COMING INBOUND!!! This has to stop NOW!! Set up some tools to eliminate this issue. At this point, my email is useless due to the large amount of junk/ads coming to my inbox!!! NOT HAPPY!!!!!!!!!!!!

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog

    I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.

    1. Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).
    2. …
    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  10 comments  ·  Sounds  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it

    Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it before so, how hard is it to STOP it NOW?

    4th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. AOL Desktop Gold software not showing images that are within the email.

    I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through

    5th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. spam

    Too much spam is being allowed thru again. You controlled it for a while, and now it is out of control again.

    5th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. BLOCK "UNKNOWN SENDER@UNKNOWN DOMAIN"

    Somehow this is unable to be blocked. And if you report it as spam, it goes to your inbox.

    5th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Allow me to comment. I have had AOL since I got my first computer. I had always been able to sign in, read articles and comment. No longer!

    Since I have had AOL, pay and use auto deduct from my financial account I am in good standing. I could sign in, read articles and comment. As of a few months ago I am now required to sign in to comment when I am signed in to my account. Today I am not allowed to sign in to comment. If AOL wants me gone, tell me and I will save the monthly fee I pay. I was upset having to sign in twice but did so since I had been with them so long. Now I am allowed to…

    8th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. STOP THE COUNTLESS ADS covering every page.

    Have any of you geniuses at AOL even tried reading an article?? With all the ads covering the content of the article there are only small bits of written material between the ads -- making it so hard to read, it is not worth clicking on any article.

    8th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. I want to thank AOL for the increase of SPAM in my SPAM folder. I asked for it to stop.

    I want to thank AOL for the increase of SPAM in my SPAM folder. I asked for it to stop and what do they do? Increase what they are dumping on me. I don't know of any other service that goes out of the way to increase SPAM. THANKS, for nothing.

    8th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Microsoft

    I have been asked to install Microsoft . Net8.
    Is this valid?

    8th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Planned  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

    Yes. Over the coming weeks you will receive a prompt to install .Net 8. This is a Windows requirement for AOL Desktop Gold to continue to make updates to its software and fix bugs that are reported by our community.


    If prompted, please click the accept button. Other applications will also be promoting .Net 8 in the near future.

  11. Mail from contacts only

    "Mail from contacts only" no longer shows up in my spam controls... Please put it back as it totally eliminates all unwanted mail in specifically all the sexual solicitations!

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Stop the ads covering the content in articles

    It is becoming too difficult to read any AOL articles. Too many ads cover the content, and you must read between the ads -- sometimes only a line or two between the ads.

    14th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Misleading advertising.

    I have been a paying customer of AOL for decades. Since AOL has been placing ads for a multitude of companies and squeezing them in on every tiny little space, we are seeing many many misleading ads. Not only are they misleading but just straight out LIES. AOL need to vet these ads more closely and not allow them at all. It is ridiculous how AOL is allowing such advertising.
    AOL NEEDS TO STOP IT NOW.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Comment Section; Use better judgement before rejecting

    This comment was rejected regarding the story on Jackie Robinson: "Jackie Robinson article on MLB legend's Army history restored to Department of Defense website after removal" Comment-Restored as it should be. He survived the scorn of people who felt he did not belong to become an inspiration to generations of black athletes & all sports fans. He was the role model for young blacks in all walks of life. He constantly worked to overcome adversity. His Character should to be admired as well as his athleticism & patriotism. There is absolutely no reason for this to have been rejected. It's…

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. What is USER VOICE?

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. AOL Moderators Repeatedly Ignore Reported Vile Poster "TheOriginalMittens"

    I've repeatedly reported this poster for vile comments and pornographic memes and AOL has done NOTHING. Other posters have their posts rejected for benign banned words or sometimes posts just disappear. DO YOUR FREAKING JOB!

    14th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Fix the celebrity voices that haven't been working for a month!

    Fix the celebrity voices that haven't been working for a month!

    27th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Information Requested  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

    We have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.

    In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.


    Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.

  18. Alphabitize the folders

    I can no longer put my folders in alphabetical order and that is a TERRIBLE loss on my AOL. You MUST put this feature back on.

    43rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. I can not stop the message "do you want to delete" after trying to delete messages in bulk or single...very tiresome...seems to come and go.

    High

    27th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Add Send Only Address feature on AOL Desktop Gold

    Add Send Only Address feature to AOL Desktop Gold

    14th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1 3 4 5
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base

(thinking…)