AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
59 results found
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Ads
I see you've made the ads side bar larger with no way to make it smaller, only to reduce the size of my email space. This is unconscionable.? Soon it will just be big ads and a little space to read our emails. Plus we can't eliminate these ads. Any ideas how to keep this decades long time client?
2nd ranked -
Multiple Large Ads to the Right of Every E-Mail
AOL has suddenly forced not one, not two, but MULTIPLE ads to the right of each e-mail panel—and you made them considerably larger as well—to the point that all e-mails are now of a minuscule size.
As I've said before, you can never have too many ads—and as large as you can possibly make them—right, AOL?
Why don't you just come right out and say it? You want to get rid of all your long-time loyal customers and become exclusively a huge ad platform. Trouble is, you won't have anyone left to whom to advertise.
Ever think of that, AOL?
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3rd rankedWe are making tweaks to try and reduce some of the negative impacts of the new Ads
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Latest update
your latest software update is a step backwards. Does not honor my email preference to list oldest mail first, and takes forever to delete items from spam folder. how do I get rid of the latest update?
4th ranked -
AOL ADVERTIZING ON MY SCREEN IN AOL GOLD
I pay $17 a month for AOL Gold and I don't like the advertisement on right side of my screen.
it almost take up 1/2 of my screen WTF this is disgusting If this is how it is I going to cancel my AOL gold...6th ranked -
What am I paying a monthly fee for when I get over 100 spam mails a day with no way to block them?
Posting for this same subject has been going on since at least 2019. Even if we could block them (AOL makes certain we cannot) it would show AOL cared about customers. I pay a monthly fee so am a customer. If you right click to block AOL tells you to wait five minutes. That is a joke, try it. If you click spam to send it there then you have about 200 a day to delete or keep and add another 100 or so every day. Time to get qualified technical support or give the ones you have permission to…
6th ranked -
WHY ARE YOU LETTING SO MUCH SPAM THRU TO MY EMAIL. THIS IS BAD, BAD, BAD! GET YOUR ACT TOGETHER PLEASE..
WHY ARE YOU LETTING SO MUCH SPAM THRU TO MY EMAIL. THIS IS BAD, BAD, BAD! GET YOUR ACT TOGETHER PLEASE..
4th ranked -
Your latest update takes me an extra 4 key strokes to delete email form Spam folder...THANKS
Why not try a beta test first?
10th ranked -
15th ranked
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CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
12th ranked -
Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
10th ranked -
Why did you have to make deleting mail such a chore with latest update??
Fire the tech who came up with latest update!
12th ranked -
How to delete mail as in the past
Fix the latest update so I can delete mail easily
12th ranked -
With latest update everything lags
With latest update everything lags. Took me forever to type this. Had to wait until a letter appeared to type another letter. Do you not test before you release a version? Also, getting not responding again!!! Please fix this.
26th ranked -
deleting emails
a few weeks ago deleted emails are still showing as being in the mail box even though the mailbox is empty
15th ranked -
Deleting mail (both new and spam) is now a chore after your last update. Several keystrokes back and forth to delete all. Pls fix
Fire tech who came up with update!
15th ranked -
whatever you did to royally ***** up being able to delete mail...pls undo. Terrible!!
Fire the techs who did the latest update.
15th ranked -
Real pain to delete mail now. Have to go back and forth between Inbox,delete,permanently delete,spam delete,permantly delete again. Big prob
Pay attention to complaints. Seems like AOL is going backwards vice forward with technology. New company in charge??
39th ranked -
disable the welcome screen
Disable the welcome page
26th ranked -
Today's update no longer responds to the selected stacking order for email received.
Today's update has lost the ability to stack emails by other than the newest at the top.
26th ranked -
Got this message today is it legitamite ?
Is This legitimate ????
39th ranked
- Don't see your idea?