AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
115 results found
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I HATE THE NEW YAHOO SEARCH.
BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.
4th ranked -
When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
7th ranked -
AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to
AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.
3rd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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tech support
Horrible tech support
7th ranked -
7th ranked
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WTH IS WRONG WITH YOU, AOL? My good emails are getting sent to "deleted" and my SPAM box is FILLED with disgusting **** ****! Are you so lacking in skilled staff that they can't weed those out entirely????!!! Additionally, I'm suddenly getting SWAMPED with SPAM every single day. I've been with AOL since the 90s and this is the WORST it has EVER been. Pages take WAY too long to load and the price of what passes for the "Gold" experience keeps going up as the quality of service is TANKING. Maybe hire some qualified staff and actually PAY ATTENTION…
15th ranked -
What's New page not being Kept Up to Date
The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.
22nd ranked -
The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.7th ranked -
Bring back AIM!
I speak for everyone, we need the little running man and IM chimes. Bring him back!
6th ranked -
Aol Calendar is not working as before. The new format makes it harder to input the info I want to show on the top line. Also I must change
AOL calendar's new format is hard to navigate and takes more time. Not user friendly like the old one. If possible please change back! Top line was available for more detail by simply typing. Now I must go through addition steps to complete the task! Please change back if possible
29th ranked -
How to delete mail as in the past
Fix the latest update so I can delete mail easily
2nd rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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Why does my open screen state I need to install an update required soon?
Why does my open screen state I need to install an update required soon?
29th ranked -
Very slow response time
I pull up an email. The header comes up ... and then I wait forever for the content to fill in. It's not my system, it's not my connection to the internet. I know because I can test. It's AOL.
22nd ranked -
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???Please let us know you are actively working on a fix.
Thank you.22nd ranked -
addressbook is gone
i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.
22nd ranked -
My mail sender block list which holds up to 1000 address keeps getting deleted. It is a good tool when it works.
Not a new idea just fix the old one. "Block mail from addresses I specify"
29th ranked -
Need to change multiple settings which are are not available in software
I get news from the UK especially "Guardian" I rarely get american news feeds. We need a method to change news feeds, not just language. I use AOL desktop gold. Also how can we change temparture from Celius to Farenheit
46th ranked -
Slowest software on PC, also SPAM issue.
Why would I want additional AOL pgm's when it is already the slowest software I have. Also, until about 3+ month ago, very little SPAM was shown in the folder. Now, almost daily, I have 200+ SPAM dumped and some of it is NOT SPAM but long standing sources. Had this same issue a couple of years go and after many complains, SPAM dumps were reduced to very few. More than likely have missed vital email because missed seeing it mixed in the SPAM folder with ****. FIX IT.
29th ranked -
29th ranked
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Namen der Anhänge drucken
Beim Drucken der eMail sollten die Namen der Anhänge mit gedruckt werden.
46th ranked
- Don't see your idea?