AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
49 results found
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Can't print images in email without downloading??
I'm still paying for a "Gold" subscription, but I'm beginning to wonder why. What happened to hte "KISS" principle that made AOL great? Everything that used to be easy, now requires "workarounds" to accomplish.
4th ranked -
8th ranked
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AOL adding an unremoveable header/footer to a composed body email during printing!
How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank composed email for 30 years. NEVER have these AOL auto headers/footers appeared until last week! In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed. I still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone! My AOL address is autoprinting at the top of…
11th ranked -
Address book problems
I have spent the last hour on the phone with tech support trying to be able to edit and/or delete contacts in my address book. I have uninstalled the program and reinstalled it. Nothing the agent tried has worked and when I try to edit an address in the address book, no change is made. I also cannot delete any contacts.
11th ranked -
Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
8th ranked -
The constant changes are clearly deleting many good features. If it is already available and it is used, why change it. More options needed
I want to access all mail like the past, page by page. I need to research previous responses constantly.
11th ranked -
11th ranked
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system unresponsive and the e-mail inbox window does not refresh after overlayed with another window
After I login to AOL Desktop gold the AOL system is hanging and unresponsive for about 30 seconds before it becomes responsive again. Also when I click on read e-mail the AOL desktop system becomes unresponsive again and hangs for about 30 seconds before email displays. It does not appear the e-mail has been refreshed. ALso when I open an email to view the contents and then close the email, the email inbox listing screen contents is wiped and not refreshed automatically after it is overlayed with another window. I have to click on read email again to be able…
2nd ranked -
The rolling news ribbon on the Welcome screen no longer has a pause selection.
The rolling news stories on the welcome page used to have a pause selection where you could stop the news from advancing to the next topic. Shouldn't be difficult to restore it. Just curious why it was removed.
7th ranked -
email barely works
Hangs for so so so very long. I have no virus, its AOL
8th ranked -
How can I disable the new auto bulleting feature? Whether I use numbers or dashes, auto indent with bullets pops up. Grrr! Hate it!
How can I disable your new auto bulleting? I want to organize my emails my way, not how some AOL person thinks is good. Quit messing with stuff.
11th ranked -
write
The Write window for ADG is not go away. Member called thrice, it is now working but in some emails that he will going to send, it is still happening. Hope you can fix it as soon as possible. Thank You!
11th ranked -
Browser tabs load in reverse sequence from prior session. I have 7 open tabs,
I have 7 open tabs. When I sign off and restart the 7 tabs load up in reverse order from the prior session.
11th ranked -
EMAIL BAD REQUEST ERROR
EVERY ACTION SHOWS BAD REQUEST please try again in 5 minutes
reading
sending
deleting
email11th ranked -
Add numbers to indicate items in spam folder
Spam folder does not indicate any emails in the folder
11th ranked -
New update resets all of my preferences?!
WTF?! All of my window size and position settings were reset with the latest update, as well as other preference settings?!! DON'T DO THAT AGAIN. It's a huge inconvenience and a bonehead mistake by your programmers. STOP RELEASING UPDATES WHEN THEY ARE CLEARLY NOT READY. Ain't nobody got time for this shizz. 😡😡😡
11th ranked -
Cladly Dressed Ladies Adverts
Side Bar adverts are getting to be nasty and very improper, with no way to delete, cancel or otherwise prevent from appearing. These figures of barely cladly dressed ladies just started to show over and over of late!
11th ranked -
The celebrity voices still are not working, something that we pay for as subscribers. I think a dime a day reduction is appropriate.
The celebrity voices still are not working, something that we pay for as subscribers. I think a dime a day reduction is appropriate.
48th ranked -
Please provide an auto start up option on computer turn on as in the old days - fast and easy.
see above
11th ranked -
Re: Masque Publishing Games "Nature's Blast" ad. This ad is so offensive and obscene that I can't believe you allow it on your site.
"Nature's Blast" on Masque Publishing. It depicts a cartoon-like drawing of a person's rear end. It is so offensive and trashy that I can't believe AOL would allow it on your site. I'm sick of it popping up all the time. Please have some discretion!
11th ranked
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