Skip to content

AOL Desktop Gold

← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



Tell us how we can improve your AOL Desktop Gold experience.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

108 results found

  1. I HATE THE NEW YAHOO SEARCH.

    BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.

    5th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  5 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to

    AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  3. FIX! YGM PLEASE!. It is going on almost a year and still haven't fix the problem.

    Fix YGM PLEASE

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Sounds  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. How to delete mail as in the past

    Fix the latest update so I can delete mail easily

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. tech support

    Horrible tech support

    16th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Bring back AIM!

    I speak for everyone, we need the little running man and IM chimes. Bring him back!

    6th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. spam

    you do updates on a weekly basis but you can't cut the spam mail down

    38th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Namen der Anhänge drucken

    Beim Drucken der eMail sollten die Namen der Anhänge mit gedruckt werden.

    38th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Aol Calendar is not working as before. The new format makes it harder to input the info I want to show on the top line. Also I must change

    AOL calendar's new format is hard to navigate and takes more time. Not user friendly like the old one. If possible please change back! Top line was available for more detail by simply typing. Now I must go through addition steps to complete the task! Please change back if possible

    38th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.

    The new default dark blue with black text is horrible.
    Very ******* the eyes. Could find no Settings to change it.
    Please give us options.

    16th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop

    When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop. Somehow AOL Gold lost my sign in info for facebook. It only works it we do it manually.

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.

    Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
    And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???

    Please let us know you are actively working on a fix.
    Thank you.

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Why does my open screen state I need to install an update required soon?

    Why does my open screen state I need to install an update required soon?

    38th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. addressbook is gone

    i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Very slow response time

    I pull up an email. The header comes up ... and then I wait forever for the content to fill in. It's not my system, it's not my connection to the internet. I know because I can test. It's AOL.

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. My mail sender block list which holds up to 1000 address keeps getting deleted. It is a good tool when it works.

    Not a new idea just fix the old one. "Block mail from addresses I specify"

    38th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. What's New page not being Kept Up to Date

    The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. changed color

    Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?

    38th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. ADG

    Hi Team,
    I've seen some changes on te AOL Desktop Gold.
    Before it doesn't highlight the email I clicked on.
    and now i was highlighted in "blue".
    Kindly revert the changes as it's hard to check email.

    16th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. highlight

    The highlight on my email is dark blue and it is hard for me to see my mail.

    16th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1 3 4 5 6
  • Don't see your idea?

AOL Desktop Gold

Categories