AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
101 results found
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I HATE THE NEW YAHOO SEARCH.
BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.
5th ranked -
AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to
AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.
3rd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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How to delete mail as in the past
Fix the latest update so I can delete mail easily
2nd rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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tech support
Horrible tech support
15th ranked -
15th ranked
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Bring back AIM!
I speak for everyone, we need the little running man and IM chimes. Bring him back!
5th ranked -
Aol Calendar is not working as before. The new format makes it harder to input the info I want to show on the top line. Also I must change
AOL calendar's new format is hard to navigate and takes more time. Not user friendly like the old one. If possible please change back! Top line was available for more detail by simply typing. Now I must go through addition steps to complete the task! Please change back if possible
34th ranked -
The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.15th ranked -
Why does my open screen state I need to install an update required soon?
Why does my open screen state I need to install an update required soon?
34th ranked -
addressbook is gone
i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.
23rd ranked -
My mail sender block list which holds up to 1000 address keeps getting deleted. It is a good tool when it works.
Not a new idea just fix the old one. "Block mail from addresses I specify"
34th ranked -
What's New page not being Kept Up to Date
The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.
23rd ranked -
changed color
Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?
34th ranked -
ADG
Hi Team,
I've seen some changes on te AOL Desktop Gold.
Before it doesn't highlight the email I clicked on.
and now i was highlighted in "blue".
Kindly revert the changes as it's hard to check email.15th ranked -
highlight
The highlight on my email is dark blue and it is hard for me to see my mail.
15th ranked -
something broken between AOL Desktop Gold and Facebook
In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get…
34th ranked -
Build .5065 Mail highlight
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.15th ranked -
Stop relocating the AOL icon on my desktop.
Stop relocating the AOL icon on my desktop. I have placed it just where it is most convenient for me. Please leave it alone. Not a big deal, but it is an irritant.
23rd ranked -
Need Help Setting The Privacy Option in My AOL Account
On my Dell EBT 2250 PC using the Windows 11 operating system, I am not able to change the privacy options in my AOL account. Whenever I try to change any one of the options, I always get the error message " Oh No ... we are not able to process this request" I have gone into my AOL account using the myaccount.AOL com numerous times in order to change the privacy settings. I have tried to do this using the FireFox, Edge, and Opera browsers with and without my malware/virus protection programs turned
on. I have also power cycled…34th ranked -
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???Please let us know you are actively working on a fix.
Thank you.34th ranked
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