AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1421 results found
-
I cannot access my account to manage billing, what is going on?
I cannot access my account to see billing, only manage benifits what to do?
No need to worry, our Billing Department can help you out. Please call us at 1-888-265-3733
-
desktop gold mail composing.
On Desktop Gold, when trying to write an email, there are no longer manageable margins. in other words, when typing a line in an email, it keeps going beyond the margins of the email, and when one hits "enter" to go to the next line, one loses sight of the cursor completely, with no means of scrolling to the left. There is no justification whatsoever.
When I spoke to tech support, they are clueless, saying one must go to full page size to write an email. That is not workable.Also, the latest update appears to count words. that is…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
Sorry, we were unable to deliver your message to the following address. com>: 554: Message not allowed - [PH01] Email not accep
Getting 554 message and e-mail not delivered.
Sorry, we were unable to deliver your message to the following address.554: Message not allowed - [PH01] Email not accepted for policy reasons. Please visit https://postmaster.yahooinc.com/error-codes
---------- Forwarded message ----------
Just one alcoholic drink a day is linked to higher blood pressure, study finds
CBS News
SARA MIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
Automatic open
AOL now automatically opens the next email. This is dangerous, as it could be spam, etc. We need a way to turn this off, or I am off AOL for good.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
-
WHERE IS MY MAIL?? No mail when I log on. shows up after a wait.
Program is very slow and there is no mail once I get logged on. Shows up later.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc addres
This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc address of a new email. Find some way that lets up get rid of the bell option
Please give us a call at 1-800-827-6364 and one of our technician will assist.
-
AOL scamming senior citizens
How dare AOL try to scam me to pay $100 to remove virus software from computers in my household !!! After trying to download AOL Gold I received an error message to contact customer support which I did . After talking to several people , one Tech told me my new laptop had a virus and it will travel to all the computers in the household and he can clean them all for $ 99.99 . I am a Senior citizen and I believe AOL was trying to take advantage of me, by trying to make me believe this BS…
Please call our team at 1-800-827-6364 to look more into this.
-
Suspicious activity keeps blocking my emails
AOL keeps blocking my attempt to send emails as 'suspicious.' They forced me to change my password. I did so. They then again blocked my ability to send emails. I have now changed my password several times with no luck in sending emails. It's a shame because I have had my AOL account for ~30 years. Looks like it is time to say goodbye.
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and the rest of them would be scramb
issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and rest of them would be scrambled letters website affected: abclegal.com
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Problem not Solved. Please Fix
Problem not Solved. Please Fix.
Aloha, We have contacted AOL Gold tech support Team multiple times about the problem described below. If you can not fix this, please let us know. We know many others have the same problem and there will multiple cancellations of AOL if it is not corrected. Please respond. Thank you,Tam Nguyen Starting mid November, a pop-up appears in AOL Desktop Gold with the following message: ttp://csync.loopme.me/?redirect= https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D.This message comes on every few seconds and does not stop. It stalls AOL Desktop Gold. My cancelling this pop-up does not stop it from constantly coming back.I contacted AOL Tech support…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
Software stops working
Not sure exactly what the reason is but I have to re-install AOL Gold often, the premium security turns off and the settings menu will not open. I do not know the cause of this and it seems to just randomly happen, some weeks there is no issue. Other weeks it is 2 to 4 times a day, all of the settings will not open.
-
Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails
Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
welcome page articles
AOL, HELLO.......i CAN NO LONGER CLICK ON AN article in the welcome page and read it before proceeding .....I enjoyed doing that for years,......What happened..??????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
Old mail
If I'm finally able to open Old Mail and try to open one all I get is a blank gray box, the same thing I get when my bank sends me the weekly update. Norton has scanned my hard drive and nothing.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
AOL Tech Help
Due to the AOL Tech help.....I have NO welcome screen. It is blank when I sign on. In order for me to get welcome screen....I must sign off & on 6 or 7 times to get it. Also, I have to use the keyword hundreds of times to get the welcome screen. I have to do both of these things in order to get welcome screen. AOL tech help does not help at all. Every single time I call AOL tech help.......I get cursed out because especially if I do not buy anything. AOL tech help also flashes a middle…
Please give us a call at 1-800-827-6364 and one of our technician will assist.
-
The chat room d
Chat room is freezing up. When someone responds to your comment on a given topic and you want to reply by clicking "View in Conversation," you cannot get back to the other person's response. And the chat room keeps freezing up and pausing even when typing a comment.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
-
mail is not opening today for over 30 mins
mail is not working at all this morning
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
WHY is most of my mail going directly to the deleted file ??
why is a lot of my mail going directly to the deleted file I have been with AOL since 1995 and getting very disappointed with AOL
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
The following does not inspire confidence:" We are so sorry! We are having technical issues. Please try again later"
More training!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
"Mange folders" is not working
Manage Folders is not working. I have attempted to delete some older ones and tried adding new ones to no avail. Other options such as "move folder" do not work either.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
- Don't see your idea?