AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1470 results found
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PASSWORD????
i FORGOT MY PASSWORD.... WHAT IS IT?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733 to help you retrieve your password. Our experts are available 24/7 by phone.
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Your favorites is useless: cannot arrange folders like I want; cannot move items from one folder to another.
Favorites is a mess: Cannot arrange folders; cannot move addresses from one folder to another. Work on this
Let me put you in touch with one of our technicians to check if they can help you out. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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deleting emails
a few weeks ago deleted emails are still showing as being in the mail box even though the mailbox is empty
Hi there! We are really sorry to hear about the issue that you are facing. We'd love to try and help! Could you please contact us at @AOLSupportHelp on X.com? We are looking forward to your DM!
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Sent emails not being put in Sent folder
Sent emails not being put in Sent folder.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Net 8
A question Why do I keep getting a message to upgrade to net 8 when I have done the upgrade?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Log in to AOL account and have to CHANGE location every time
AOL is not saving my new location
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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desktop gold mail composing.
On Desktop Gold, when trying to write an email, there are no longer manageable margins. in other words, when typing a line in an email, it keeps going beyond the margins of the email, and when one hits "enter" to go to the next line, one loses sight of the cursor completely, with no means of scrolling to the left. There is no justification whatsoever.
When I spoke to tech support, they are clueless, saying one must go to full page size to write an email. That is not workable.Also, the latest update appears to count words. that is…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Sorry, we were unable to deliver your message to the following address. com>: 554: Message not allowed - [PH01] Email not accep
Getting 554 message and e-mail not delivered.
Sorry, we were unable to deliver your message to the following address.554: Message not allowed - [PH01] Email not accepted for policy reasons. Please visit https://postmaster.yahooinc.com/error-codes
---------- Forwarded message ----------
Just one alcoholic drink a day is linked to higher blood pressure, study finds
CBS News
SARA MIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Automatic open
AOL now automatically opens the next email. This is dangerous, as it could be spam, etc. We need a way to turn this off, or I am off AOL for good.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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WHERE IS MY MAIL?? No mail when I log on. shows up after a wait.
Program is very slow and there is no mail once I get logged on. Shows up later.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc addres
This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc address of a new email. Find some way that lets up get rid of the bell option
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL scamming senior citizens
How dare AOL try to scam me to pay $100 to remove virus software from computers in my household !!! After trying to download AOL Gold I received an error message to contact customer support which I did . After talking to several people , one Tech told me my new laptop had a virus and it will travel to all the computers in the household and he can clean them all for $ 99.99 . I am a Senior citizen and I believe AOL was trying to take advantage of me, by trying to make me believe this BS…
Please call our team at 1-800-827-6364 to look more into this.
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Suspicious activity keeps blocking my emails
AOL keeps blocking my attempt to send emails as 'suspicious.' They forced me to change my password. I did so. They then again blocked my ability to send emails. I have now changed my password several times with no luck in sending emails. It's a shame because I have had my AOL account for ~30 years. Looks like it is time to say goodbye.
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and the rest of them would be scramb
issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and rest of them would be scrambled letters website affected: abclegal.com
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Problem not Solved. Please Fix
Problem not Solved. Please Fix.
Aloha, We have contacted AOL Gold tech support Team multiple times about the problem described below. If you can not fix this, please let us know. We know many others have the same problem and there will multiple cancellations of AOL if it is not corrected. Please respond. Thank you,Tam Nguyen Starting mid November, a pop-up appears in AOL Desktop Gold with the following message: ttp://csync.loopme.me/?redirect= https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D.This message comes on every few seconds and does not stop. It stalls AOL Desktop Gold. My cancelling this pop-up does not stop it from constantly coming back.I contacted AOL Tech support…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Software stops working
Not sure exactly what the reason is but I have to re-install AOL Gold often, the premium security turns off and the settings menu will not open. I do not know the cause of this and it seems to just randomly happen, some weeks there is no issue. Other weeks it is 2 to 4 times a day, all of the settings will not open.
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I open my mail and AOL search page opens up
Why is it when I open an email, that AOL search window opens up on top and the email no longer is open.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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adding new user name to AOL Gold
I am subscribed to AOL Gold and when I tried adding another username, I got the message that I need to subscribe to AOL Gold. Do I have to pay additional fees for each username?
Please call at 1-800-827-6364 and one of our technician will assist.
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Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails
Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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welcome page articles
AOL, HELLO.......i CAN NO LONGER CLICK ON AN article in the welcome page and read it before proceeding .....I enjoyed doing that for years,......What happened..??????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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