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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1370 results found

  1. aol freezing up

    why does aol games keep freezing during the ads

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    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  2. AOL GOLD does not work with latest windows update.......Help?

    Desktop Gold does not work with latest windows update. Also, on mobile phone Dailyfinance nolonger works....says aol error, try later. Help!!! What is up with AOL????

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  3. mail folders

    What happened to all the mail folders I created in my Saved on AOL folder? I had important emails for my business saved and categorized and they are all gone!!!!!!!!!!!

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    3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  4. signatures for email

    WHAT THE ****HAPPENED? I had two signatures for emails and now they are gone. It won't let me make new ones. Why has this changed???? To begin with I could only make two signatures. Now they have disappeared!!!!

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  5. You can improve your "loading mail", "sending mail"

    cannot load or send mail. cant sign on.

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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Disaster search mail function

    Disaster. Search email function disabled although essential to my work in international law and finance, Restore as previously so that by entering name in search receive all emails to and from that person.

    I have wasted at least six hours as a result of your incomprehensible switch to yet another software system, Gold, which eliminates essential functions. This is a disgrace. I work as a lawyer by the hour and this is time wasted as a result of AOL incompetence and AOL's efforts to lock in its customers. AOL makes virtually impossible to transfer groups to another internet service provider.…

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  10. There is not enought space for me to tell you what AOL can do to improve

    Something is wrong with my calendar....can't AOL do anything right?

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  11. AOL news comment section

    Comment feature on the AOL news, it is keep asking to sign up even you already sign up.

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    8 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
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  12. HELP FOR EMAIL PROBLEMS

    I now have 94 emails waiting for me to read, but I can't get to them....the page stays BLANK. I have SIXTY!!!! SPAM to get rid of, some duplicates I've gotten rid of numerous times. BUT WAIT, THERE'S MORE! Now when I tap "Delete All" of the SPAM, it disappears and then reappears in the regular delete area so that I have to do each of them ONE AT A TIME!!! And WHY, WHY, WHY do you send some of the regular deleted emails BACK TO ME the next day????

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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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  13. address bar no longer works as advertised

    The 'address bar' on the top left of the wellcome screen no longer lets me directly search for a topic or place

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  14. Sudden need to sign in each time

    After being signed in all day, now when I close AOL Gold, I have to sign back in instead of automatically having the browser open. Then my personal favorites are missing in the task bar, Edit settings doesn't work and I end up having to restart the PC to only have to sign back in again which fixes the "favorites on the task bar, but I get the "welcome, etc. sounds each time. Mail isnt impacted. I reset the sound by disabling them, now every time I have to sign in. Why?

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    9 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
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  15. My address book changed overnight.

    My address book changed overnight. I write an email. I open my address book. I select a person's name and hit "send". Nothing appears in the "to" box of the email. A group name appears in the "bcc"box. What has happene??! The individual address card for EACH of my 30 or 40 contacts now lists either the person's screen name or a group name as the PRIMARY email address. I'm positive I didn't do a mass change of this magnitude! I desire to default my address lists back to what it was a mere 3 days ago! Otherwise I have…

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Email Font

    I posted that my selected font, size and color will not save. I received a reply stating that my issue had been merged with another and included were the instructions for setting the font. I have followed those exact steps no less than half a dozen times and my font is still not set to what I chose. So obviously something needs to be done. This version of AOL stinks!

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  17. GET PASSWORD SAVE TO WORK

    GET PASSWORD SAVE TO WORK

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  18. Can't read email. Am getting "wait 5 minutes and try again" warnings.

    Tried refreshing mail settings as suggested, but that doesn't work

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  19. I have never had trouble sending e mails untill GOLD I sure wish you would fix this

    I am having continuous problems with e mails fix tour GOLD!

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    I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.

  20. My email signature is screwed up!!!!!

    Fix my email ASAP. I am a business and I need to send out a very important email to a client and each time I try a mail signature from some Talbot company in Ft. Lauderdale, FL keeps coming up. I live in Surprise AZ. I checked my email signature and it is not my signature. What is going on?????

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