AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
198 results found
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Customer Support contact number
when you call support you never able to talk to someone, I was on hold for over 2hr. just hung up
43rd ranked -
AOL software stopped working completely on 6/30/2026 on 3 apple device and one Windows 11 device, what the heck is going on at AOL?
Could not access email or anything else, deleted software on each device multiple times and re installed with AOL software from Apple App Store, 1 device still not working correctly and cannot access Apple Cash on my wife's IPhone and of course will never work on the new IPad. What in the world has happened to AOL? Should we immediately switch to gmail? Please advise ASAP
43rd ranked -
"YOU'VE GOT MAIL SOUND" still not working, what kind of Thechs and Porgrammers have You hired? can't evev fix a very simple problem .
AOL needs to hire expert programers and or Thechnions.
69th ranked -
Can't print from AOL mail!!!!!!
Over the past few days, I'm unable to print from AOL mail. On Monday, I even had a tech uninstall and reinstall AOL Gold to no avail. Is anyone else having this problem??? Please advise. Thanks.
69th ranked -
bad search engine yahoo
I asked for the best weed killers that won't kill shrubs.. I got as a 1st choice home depot... same answer when I ased for reviews of weed killers
yahoo your search engine shucks.. I have to leave aol and find another search engine that will search what i want..69th ranked -
bad search engine
I asked for the best weed killers that won't kill shrubs.. I got as a 1st choice home depot... same answer when I ased for reviews of weed killers
yahoo your search engine shucks.. I have to leave aol and find another search engine that will search what i want..69th ranked -
bad search engine
I asked for the best weed killers that won't kill shrubs.. I got as a 1st choice home depot... same answer when I ased for reviews of weed killers
yahoo your search engine shucks.. I have to leave aol and find another search engine that will search what i want..69th ranked -
Please stop the animated ads at the side when viewing each new mail....VERY distracting .....Not to mention --aggravating.....
Stop the animated ads on the side when reading e-mail.......
69th ranked -
The featured articles in the homepage were unable to pause in order for me to read the specific article. Pause button is not showing.
Pause button not showing in the articles section. Articles scrolling to the next one automatically.
69th ranked -
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???Please let us know you are actively working on a fix.
Thank you.32nd ranked -
You need to provide many more reps during peak hours. I'm holding well over an hour for 2 days with no answer. If i would've waited to call
You need to provide many more reps during peak hours. I'm holding well over an hour for 2 days with no answer. If i would've waited to call until 2 and 4 i would not get an answer. Lack of representatives is stopping me from getting service sometimes for days at a time
69th ranked -
Possible scam advertisors
On 08/01/26 I placed an order with CostCrow for 2 boxes of Christmas Glasses. They charged my CC $242.04.
I have tried to make contact several times to get a delivery date, but neither of their 2 email contact links work, as I get bounce backs that they are not available. (Servis@costcrow.com & contact@costcrow.com).
In doing a Google search, the company is ranked as very risky - almost a scam. I assumed that AOL did some vetting on advertisers. Any help here, or do I just boycott all AOL advertisers?
Joseph Maczuga / fiduciarycvare@aol.com69th ranked -
Is AOL dead?
I'm still an AOL Beta tester and we have received a couple of new builds.
No Blogs are posted about Fixes or New. Emails to my contact are going
unanswered.
I got a new PC so had to reinstall AOL and this Yahoo Search is totally useless!
It's actually driving me to search on Edge more.43rd ranked -
addressbook is gone
i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.
32nd ranked -
AOL DESKTOP GOLD
On AOL Desktop Gold before i could only see tsubject and the sender , now i can als see from the preview the content of the email as well. i don't like that, the old lay out was better
43rd ranked -
subscription required message
I have AOL Desktop Gold but I keep getting a message that I'm not subscribed to it. I am a paid AOL member but you could have fooled me,
Patricia Hefner
patriciahefner54939@aol.com69th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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My mail sender block list which holds up to 1000 address keeps getting deleted. It is a good tool when it works.
Not a new idea just fix the old one. "Block mail from addresses I specify"
43rd ranked -
lost contact list
I no longer have access to all of my phone numbers on my contact list.. When we tried to visit mail.aol.com phone number are not showing but when we tried on basic.mail.aol.com the phone numbers are showing. It's been 2weeks.
69th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Need to change multiple settings which are are not available in software
I get news from the UK especially "Guardian" I rarely get american news feeds. We need a method to change news feeds, not just language. I use AOL desktop gold. Also how can we change temparture from Celius to Farenheit
69th ranked -
images for a competition at 10 mb...whats is this all about???
THIS TICKS ME OFF REAL GOOD-can't send my images for a competition at 10 what is this all about??? Have to get a new email after 25 years. with aol... what say you.??????
69th ranked
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