AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Address Book function

    Before ADG it was possible to "letter search" the names and email addresses. That is, pressing the letter of the name or email address would take you to the first name/email address in the group with that letter. Have to manually tab down the list now to get to names/email addresses that we want to access or add to a group.

    149th ranked
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    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  2. The word I should always be in upper case. When I type it as i, this is incorrect. GOLD program does not show this as an error.

    The word I should always be in upper case. When I type it as i (LOWER CASE), this is incorrect. GOLD program does not show this as an error.

    Second issue If I have to type a word or name that is correct for my
    use, I get a "QUESTIONABLE" along with YOUR list of suggestions. What happens if those suggestions are not what I need or want?  There is no way to correct or amend the word in the QUESTIONABLE area. There is no cursor in that area. There is also no way to save that word IN ORDER…

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. ADBlock Plus

    My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy

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    Gathering Feedback  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. complaints

    one of your advertisers is using a Walmart gift card scam that voilated several laws including SS# and credti card number

    176th ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

    70th ranked
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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    We’re happy to help! Can you provide some more details about your request? For example, do you want the ability to drop and drag the Date column so it’s on the far right of the message view?

    Sincerely,
    AOL Product Support

  6. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

    176th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mew emojis are nice but most of them are too small to use. You can't make them larger using font size.

    Please make them work with choice of font sizes so we can make them larger.

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    Gathering Feedback  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Desktop and MAC

    I want your desktop to be MAC compatible!!!!

    149th ranked
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    Gathering Feedback  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Browser Related Issue

    Follow up for the issue that i have reported 4days ago about not being able to utilize and have the reply button for the craigslists.com. Please have it fix as the issue started since 01/27/2019. Please provide me a feedback if possible as this is a work related website for me and it's not satisfying to know that it's available in AOL Desktop Gold. Thanks.

    85th ranked
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    8 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Product Support responded

    We apologize for the inconvenience this has caused you. The engineering team is aware of this issue, and is working on a solution. Thank you for your understanding.

  10. retrieving saved Favorites

    The previous AOL saved Favorites that I could open. When opened, it was a list of all of my Favorites and all I had to do was click on one and the website opened.
    This stupid Gold saves as a FAV file that cannot be opened matter what I try.

    PLEASE GO BACK TO THE GREAT PROGRAM THAT OPENED THE SAVED FAVORITES AS A LIST SO THAT THE WEBSITE I WANT CAN BE OPENED WITH JUST ONE CLICK!!!!!!!!!!!

    I AM GOING TO POST THIS MESSAGE UNTIL YOU MAKE THINGS RIGHT!!!!!!!!!!!

    131st ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Request improved emoticon selections in email

    The current choices for emoticons in email is poor.

    63rd ranked
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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. there needs to be a way to save multiple emails, as a group to a flash drive or hard copy

    there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.

    I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Forget trying to fix AOL sounds and restore Windows OS media player. Simple.

    Dump your version of personalized sounds and restore the Windows Media Player. There are many sites from which all kinds of sounds may be downloaded and played. You have disabled this feature and forced us to consider your selections.

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    Gathering Feedback  ·  7 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  14. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. ADG delete option for the username(s)

    Delete option for the username(s) on the log-in page of ADG

    104th ranked
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    Planned  ·  4 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. download manager

    Please give me the ability to change the default folder used by the Download Manager.

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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. The red number for new mail is much too small and we must strain to see it.

    Please enlarge it. We keep checking for new mail and the number is hard to see.

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    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. SCREEN SHOTS SHOULD BE ADDED HERE !

    YOU ALL should have it to where someone could upload a screen shot to sees what someone is talkin about

    adding the upload option HERE makes good sense ;-)

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 219th ranked
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, ADG did not allow

    Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, AOL Desktop Gold did not allow me to do it. I was able to send more than 25 MB of attachments from the old AOL Desktop 9.8.2.

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    Gathering Feedback  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
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