AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Use Tab Key to put more space in between embedded images.

    allow us to use the tab key to put more space in between embedded pictures in the mail. Now I can only use the spacebar, and only lets me enter one space in between.

    185th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Aol Desktop Gold

    Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. why can't we print out my favorites list

    why cant we print our my favorites list

    92nd ranked
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    Gathering Feedback  ·  0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  4. Attachment Preview option

    I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.

    73rd ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve toolbar with new icons, fixing distorted ones, and customizing the ENTIRE toolbar

    Here are some suggestions:

    1: Some of the icons are distorted and fuzzy. Please fix visual appearance.


    1. It would be nice to be able to customize the ENTIRE toolbar. Some icons I haven't even touched, such as Explore or Finance.


    2. The SEARCH button on the toolbar is out of place compared to the other buttons... it's dark. In previous beta tests (YEARS ago) it used to be either a yellow or gold color with dark text.


    3. Can we please get some updates on some of the icons? For example, the EXPLORE icon needs to look like binoculars, or maybe a…

    85th ranked
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    Gathering Feedback  ·  0 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
  6. DISABLE SPAM CONTROL COMPLETELY

    I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.

    209th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cursor default

    Place the cursor on Quick Find as the default.

    243rd ranked
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    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  8. How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??

    Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?

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    22 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!

    Sincerely,
    AOL Product Support

  9. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. update email addresses

    This has been requested numerous times...here we go again. PLEASE update the program that when you are updating email addresses it does NOT revert to the A position ...it is a pain in the neck to delete addresses that have been auto added or delete people no longer needing their email. PLEASE FIX so it stays where you are presently working.

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    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  11. Subject: Scroll bar and buttons are too close - need a buffer region between them

    Subject: Re: Case #11254368
    Original Message: When reading e-mail on AOL Desktop Gold for Windows 10, the scroll bar is so close to the buttons that I often mistakenly hit the Report Spam button. I recently did that when reading email from an organization for which I am a member of the Steering Committee. It resulted in my being unsubscribed to the organization's email list. Highly embarrassing! Your representative suggested that I use aol.com where the buttons are on the top rather than on the side. Unfortunately, my emails are not saved to my Incoming/Saved Mail folder on my PC…

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Folders can't be moved to "Saved on AOL"

    We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.

    As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.

    110th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Transferring data

    I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
    except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…

    133rd ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Export Address Book in AOL Gold to the AOL App

    I have been told by AOL Tech Support that the address book from Desktop Gold or aol.com cannot be obtained from the cell phone app of AOL. I would like this added so I do not have to log onto a computer to obtain contact information such as telephone numbers, addresses, notes, etc. Just having their email address available is not enough when you are away from your computer. If not possible, please make it easy to export this information to another email app or program such as Outlook or Google.

    185th ranked
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    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  15. WHY DO YOUR ******* "IN THE KNOW" ADVERTISING START PLAYING??? I CALLED AND I THOUGHT YOU REP FIXED THE PROBLEM.

    WHY DOES YOUR ******* "IN THE KNOW" ADVERTISING START PLAYING WHILE I AM DOING OTHER THINGS ON MY COMPUTER. I THOUGHT THE REP FIXED IT...1/2 HOUR WASTED. I AM NOT INTERESTED. LET ME REPEAT, I AM NOT INTERESTED. PERHAPS I SHOULD START OPENING UP THE AD AND EXPRESS MY OPINIONS TO THEM ABOUT AOL.

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    Gathering Feedback  ·  0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  16. I have two suggestions, first suggestion is to provide a grammar check as you provided the spell check.

    First suggestion is to provide a grammar check as you did with the spell check to help prevent writing errors. Secondly, to allow the customer service to take the information from the customer, and to pass it along to whoever they may transfer you to if they cannot provide assistance. Having the customer repeat all the data all over again is stressful when it can be relayed to whoever they are transferring you to, and to save time for the tech as well.

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    Gathering Feedback  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Audio confirmation when saving a web site to Favorite Places.

    I liked a feature on the old AOL software that gave you an Audio confirmation when you saved a website to a Favorite place folder. Very similar to now (on Gold) when I save an email to a folder on my "PC" you get an Audio sound plus a pop up box confirming the action. I don't need a pop up box but would like an Audio confirmation of my action.

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  18. 57th ranked
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    Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. The print on e-mail is a very light blue. It should be darker like this line.

    the print on e-mail is very faint. It should be darkr, and larger

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  20. How can I enlarge the headings at the top file edit mail news etc

    How can I enlarge the headings at the top file edit mail news etc

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