AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
36 results found
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Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog
I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.
- Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).
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2nd ranked -
AOL Desktop Gold software not showing images that are within the email.
I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through
3rd rankedWe are investigating this issue.
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Fix the celebrity voices that haven't been working for a month!
Fix the celebrity voices that haven't been working for a month!
9th rankedWe have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.
In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.
Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.
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Mail from contacts only
"Mail from contacts only" no longer shows up in my mail controls... Please put it back!
9th ranked -
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
3rd rankedThank you for this feedback. Please use the Report a Bug option under the Help menu. This will provide our engineers with some information that we can use to resolve this issue. Please include any details about what specific website you are using.
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Add Send Only Address feature on AOL Desktop Gold
Add Send Only Address feature to AOL Desktop Gold
6th ranked -
Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
5th ranked -
9th ranked
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BLOCK "UNKNOWN SENDER@UNKNOWN DOMAIN"
Somehow this is unable to be blocked. And if you report it as spam, it goes to your inbox.
6th ranked -
AOL adding an unremoveable header/footer to a composed body email during printing!
How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank composed email for 30 years. NEVER have these AOL auto headers/footers appeared until last week! In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed. I still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone! My AOL address is autoprinting at the top of…
6th ranked -
Microsoft
I have been asked to install Microsoft . Net8.
Is this valid?9th rankedYes. Over the coming weeks you will receive a prompt to install .Net 8. This is a Windows requirement for AOL Desktop Gold to continue to make updates to its software and fix bugs that are reported by our community.
If prompted, please click the accept button. Other applications will also be promoting .Net 8 in the near future.
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adg start up
When the adg open iit automatically open on a full screen
there should be an option where we can resize it and save it the way we want.it.9th ranked -
Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it
Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it before so, how hard is it to STOP it NOW?
9th ranked -
Desktop gold should be free
I get it aol has been in a bad financial spot for years but this new desktop software should be free instead of costing 6$ just to beta test and be nostalgic with the classic sounds, i only signed up for a 30 day free trial and then canceled it cause idk why something as simple as this isnt free....im only limited to using 4 or 5 features unless i pay money which is not right
At least be free to use while the subscriptions are optional
9th ranked -
Give us a free option and make the subscriptions optional
I got to download desktop gold but its really irritating that i am only limited to just the browser and like 3 or 4 or so features unless i pay money, so i want the option for all of it to be free and the option to pay will still be there just....not be the solution to use it...cause why do i have to pay 6$ just to hear some nostalgia ?.
9th ranked -
Home Depot emailed me 3 times today 1/28/25 didn't receive them. Wife emailed me from ther smart phone and it went to spam. what is going on
Home Depot emailed me three times today/ 1/28/2025. I did not get the emails. My wife emailed me from her Smart Phone and it went into my spam folder. What is going on ?
9th ranked -
Unable to reach you by phone
I have been tryingf to contact AOL all morning but the recording is not responding. "Please say the first three letters of your email address" . I kept saying them and getting a repeat over and over. I am paying for my AOL subscription and am fed up! Running out of time now, having wasted half the morning.
I finally got through by asking for billing instead of Tech support. The wait time is 20 minutes. Dont have time and will likely drop AOL soon as I am wasting $5 month.9th ranked -
I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions
Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference
9th ranked -
Dark Settings Tabs
The themes in the Personalization is great and adding a dark theme was a great idea. However, I have the dark theme applied but in the settings window, the tabs are still white (not the browser tabs but the tabs within settings for example backgrounds, sounds, toolbar, theme, & font and text). Everything else other than that is dark.
36th ranked -
Mute Function Doesn't Work & Made Numerous Complaints
I've tried to repeatedly mute two agitator screen names "Larr y" and "Billionaire Tears" and their names & posts disappear for about a minute and then come back. Are these paid posters or protected posters? They're always negative and taunting and sometimes post lies. As a customer, I'm fed up with AOL either not fixing this function or allowing these people to ruin my chat experience.
9th ranked
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