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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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192 results found

  1. tech support

    Horrible tech support

    8th ranked

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  2. When I post something on AOL News my whole email address shows instead of first name

    Why is it when I post something and someone replys to me it shows my whole email address instead of just the first name like everyone else. This is dangerous as if I say something the person does not like they can email directly to me.

    64th ranked

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    1 comment  ·  News  ·  Admin →
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  3. 64th ranked

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    1 comment  ·  Admin →
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  4. Billing

    On 6/10 I received from AOL Gold a confirmation email, quit billing me.

    39th ranked

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    1 comment  ·  Account  ·  Admin →
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  5. this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold

    this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold

    12th ranked

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
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  6. Stop reformatting my documents!

    Please stop reformatting my documents! I used to be able to copy and paste documents with my own easy to read formatting. AOL has decided to alter every document I attempt to send by changing my spacing, not only between sentences but also between paragraphs. Just stop it!

    64th ranked

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    1 comment  ·  Other  ·  Admin →
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  7. 39th ranked

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  8. Why do

    Why do I have to sign in to AOL and sign in again in order to get to the welcome screen ? Is it going to be a extra charge for that to ?

    64th ranked

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    1 comment  ·  Welcome  ·  Admin →
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  9. fonts

    Fonts were clearer before work was done by AOL first session. Not able to get back. Can we set back?

    64th ranked

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    0 comments  ·  Mail  ·  Admin →
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  10. « Please Bring AOL Desktop Gold Back to France and Europe »

    « Please Bring AOL Desktop Gold Back to France and Europe »

    64th ranked

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    0 comments  ·  Account  ·  Admin →
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  11. Don't

    don't have the news of the day articles keep changing when I read #1 I expect the next one to read will be #2 not stories way past the one I read......... why did I have to keep clicking the back arrow to find the next article ???? It never used to be that way

    64th ranked

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  12. July Update #2 - 7/28/2026 (Version 11.1.5134) This was my last update.

    July Update #2 - 7/28/2026 (Version 11.1.5134) This was my last update.

    64th ranked

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  13. 64th ranked

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    0 comments  ·  Mail  ·  Admin →
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  14. Allow me to sign in to "Login.gov"

    Allow me to sign in to "Login.gov"

    64th ranked

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    1 comment  ·  Admin →
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  15. I want AOL to research who is sending me massive **** mail and STOP IT ASAP! It is criminal to force me to look at it to report/trash it,

    I am receiving **** emails from some source that is sending it in multiples and I'm not the only one. AOL needs to identify and BLOCK IT.

    64th ranked

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  16. I am not subscribed to AOL desktop gold and I'm paying for it! YuckQ

    I am not subscribed to AOL desktop gold and I'm paying for it. Yuck!

    64th ranked

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  17. Why do you ask me if I want to sign in with fingerprint or code EVERY TIME?

    If you use ADG on a desktop, why do you ask every single time I sign on to each screen name if I want to use a fingerprint or code? I do not. Its a desktop computer, which I assume ADG is used on mostly.
    Ask once a month or once a week, but not every time.

    64th ranked

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    0 comments  ·  Welcome  ·  Admin →
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  18. FIX IT

    This week AOL has reared it's head and NOT in a good way! CONSTANTLY ASKING ME TO SIGN IN AFTER EACH STEP OR SCREEN! SIGN IN TO GO TO AND FROM MAIL! SIGN IN, PASSWORD, PASSWORD. PASSWORD! EVEN AFTER THE BOXES CHECKED LIKE I USED TO HAVE IT, PASSWORD! I have 2 other screen names that still work, thank god. But my primary? Fix it or give your paychecks back! Anyone else going through the same frustration?

    64th ranked

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  19. aol can start giving answers to users request

    What is the green box with what appears to be a symbol that looks like microsoft defender icon top right corner in aol mail

    39th ranked

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    0 comments  ·  Toolbar  ·  Admin →
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  20. I need to delete email suggestions , I was on the phone with tech support and we could not resolver the issue

    I need to be able to delete email suggestions for accounts I previously emailed. For instance they are not contacts but show up everytime I start searching. I do not want these TOP suggestions on my browser and there is no way to DELETE them. I was on the phone with Tech support and they suggested I send feedback. Please help.

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    1 comment  ·  Mail  ·  Admin →
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