AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
79 results found
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Reporting Violations and Muting Trolls
For over a year, I've reported and complained about blatant violations of your Community Guidelines along with the inability to permanently mute apparent paid and/or alleged AOL employee trolls. One would expect if a violation is reported to receive notification whether or not it was approved or disapproved, but that doesn't happen. Further, there are trolls that post obvious lies and propaganda and beyond never getting an answer to violations, I never get an email or bell icon notification of their replies which leads me to believe these people are being protected. I'm unable to mute these people-even after muting…
32nd ranked -
32nd ranked
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Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
Avant on pouvait les bloquer, maintenant que vous l'avez enlevé, ça ne marche plus !32nd ranked -
you offer to block email senders, i click on it, but it dont seem to be blocking anyone.
fix it so the 'blocking' feature works in ALL areas, especially in email.
32nd ranked -
My AOL Gold App is taking forever to OPEN
My AOL Gold App is taking forever to OPEN
32nd ranked -
cannot autopopulate sender from address book
I cannot autopopulate the sender on the address book
doesn't work on ADG
works on website webmail32nd ranked -
Fix authentication issues on multiple websites (Browser Support Issue?)
Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.
We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in…
32nd ranked -
No longer getting "Underliverable" alerts when email address mistyped. Why? Please fix. Tech Support witnessed it.
Please send "undeliverable" alerts when an email address has been mistyped. That's How I know my email did not get delivered and I can correct the error and resend. Why was this alert removed? PLEASE FIX IT! IT'S CRITICAL TO ME.
Thank you.32nd ranked -
can you please give a list of what goes against the guidelines?
i responded to a post that was factually incorrect and said .... you definitely need to read more and my comment was flagged in red and said it wouldnt be posted... can you please list words that arent allowed in a sentence in the comments? thank you!!
32nd ranked -
Cannot search for items on shaws.com or acmemarkets.com
Title says it all. When you type in a product you want to search for on shaws.com or acmemarkets.com, you can never submit the search. Not by pressing the Enter button on the keyboard, and not by clicking the magnifying glass icon in the search bar.
32nd ranked -
attachment
Unable to send / open an attachment on ADG. It close ADG right away.
32nd ranked -
Group contact not functioning
It has been 7 months since I was able to send an email to my book group club, kindly check as to why it isn't functioning, thank you! This is though AOL Desktop Gold
32nd rankedThis issue is currently being investigated and should be resolved very soon. Thank you for bringing this to our attention
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Got this message today is it legitamite ?
Is This legitimate ????
5th ranked -
spell check is not working on all capital letters
spell check is not working on all capital letters using aol desktop gold
22nd rankedWe are investigating this issue. The new spell check uses Microsoft's library for spelling. We have reached out to them to find out if there are solutions for capital letters within spell check.
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CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
8th ranked -
Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
5th ranked -
y'all have added several keystrokes to deleting mail with your updates. Thanks alot!
Beta test your updates first.
14th rankedWe are collecting information on this issue and will work on a solution.
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Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
14th ranked -
Need link extension for to AOL Browser for Acrobat Reader
Links don't don't work in the Adobe Acrobat Reader anymore using AOL browser. They only work now in Microsoft or the Google browsers. I don't want to use those browsers as default. Can AOL add the Acrobat Reader "link extension" to the AOL browser please?
8th ranked -
Dark Settings Tabs
The themes in the Personalization is great and adding a dark theme was a great idea. However, I have the dark theme applied but in the settings window, the tabs are still white (not the browser tabs but the tabs within settings for example backgrounds, sounds, toolbar, theme, & font and text). Everything else other than that is dark.
8th rankedWe are actively working to correct the dark theme. It should be updated in a future release. Thank you for bringing this to our attention.
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