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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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115 results found

  1. 46th ranked

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    0 comments  ·  Sounds  ·  Admin →
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  2. text formating is broken up and safesearch cannot be turned off

    The text on he app is broken up,the contrast and coloration are very bad nd the texts are almost unreadable and the secure search option isn't turning off even trough the option was set to off

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  3. Did AOL change the search engine because AI and other is lacking in the amount of information that was available to be accessed before. .

    Did AOL change the search engine because the current one with AI as the first answer and then the other is sorely lacking in information that was available online before.

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  4. fix YGM sound

    Are We ever going to get YGM sound back? Your tech people must not be to smart not to be able to fix 1 simple problem. We are paying for that service and not getting Our monies worth. At least tell AOL members if We are going to get it back or NOT. My next step to to contact AOL HQ's.

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  5. keeps telling unable to send message

    keeps telling unable to send message
    Unable to deliver message after multiple retries, giving up.

    46th ranked

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    0 comments  ·  Mail  ·  Admin →
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  6. Fix authentication issues on multiple websites (Browser Support Issue?)

    Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.

    We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in…

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    1 comment  ·  Browser  ·  Admin →
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  7. About box doesn't match visual theme

    Help>About AOL dialog. Bottom middle frame renders in opaque white, should be transparent as to support better visual consistency with themes

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  8. 46th ranked

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  9. Print Preview

    The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion

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    1 comment  ·  Other  ·  Admin →
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  10. Why can't AOL Gold keep up with my chosen Browser when I play a Game?

    I use Google Chrome for my active browser whether it be on AOL Gold or when working with another program. My current Chrome browser is up to date according to Google and on my Desk Top, using Windows 11. The problem is when AI go to "Games" on the tool bar, and attempt to play any of the games which are sub let to Masque LLC, it tells me that my "Browser is at 144, and I can ignore or update", the trouble is my Browser is already updated to 148, but for some reason AOL is refusing to note…

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    0 comments  ·  Browser  ·  Admin →
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  11. Get Instant Help: Ways to Contact Aol Customer Care

    Aol Customer Support Number +1 844-588-2505

    Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

    First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

    Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users…

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  12. My location on aol homepage is wrong and nothing fixes it

    Every time I fix my location on AOL homepage it reverts back to Quincy WA. I don't live there! NEVER HAVE AND NEVER WILL. WHY WONT IT STAY AT MY LOCATION??? I've tried previous suggestions and it does not work.

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  13. This sucks!! It didn't open my New mail when clicked on!

    This should be easy & work well when clicked on! Be it mail or spam!

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    0 comments  ·  Mail  ·  Admin →
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  14. Whatever you're doing, it's not working.... It takes 5 times longer for Gold to open. It shuts down in the middle of keyboard strokes,

    Whatever you're doing, it's not working.... It takes 5 times longer for Gold to open. It shuts down in the middle of keyboard strokes,

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  15. Is AOL dead?

    I'm still an AOL Beta tester and we have received a couple of new builds.
    No Blogs are posted about Fixes or New. Emails to my contact are going
    unanswered.
    I got a new PC so had to reinstall AOL and this Yahoo Search is totally useless!
    It's actually driving me to search on Edge more.

    46th ranked

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    0 comments  ·  Other  ·  Admin →
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  16. I could really use a print function to list everyone in a distribution list

    I could really use a print function to list everyone in a distribution list

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    0 comments  ·  Address Book  ·  Admin →
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  17. Fix safe search

    I am having problem searching images. Some of them are adult images such as, topless woman. Safe search does not appear to be on. This just started happening recently. Please fix the issue.

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  18. i am so sick of the TRUMP bashing on your lying pages quit or you have one less paying customer

    i am so sick of the Trump bashing on your lying pages quit or you will have one less paying customer

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  19. Please explain the logic for having a delete all button on the spam folder but not on the recently deleted folder.

    If I hit the delete all button to delete all messages in the Spam folder, they are placed in the Recently Deleted folder. Logic tells me there should be a delete all button on this folder as well.

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  20. Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.

    Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.

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    Planned  ·  0 comments  ·  Admin →
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