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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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188 results found

  1. AOL DESKTOP GOLD

    On AOL Desktop Gold before i could only see tsubject and the sender , now i can als see from the preview the content of the email as well. i don't like that, the old lay out was better

    40th ranked

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  2. subscription required message

    I have AOL Desktop Gold but I keep getting a message that I'm not subscribed to it. I am a paid AOL member but you could have fooled me,
    Patricia Hefner
    patriciahefner54939@aol.com

    66th ranked

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    0 comments  ·  Account  ·  Admin →
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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

  3. 40th ranked

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  4. lost contact list

    I no longer have access to all of my phone numbers on my contact list.. When we tried to visit mail.aol.com phone number are not showing but when we tried on basic.mail.aol.com the phone numbers are showing. It's been 2weeks.

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  5. Need to change multiple settings which are are not available in software

    I get news from the UK especially "Guardian" I rarely get american news feeds. We need a method to change news feeds, not just language. I use AOL desktop gold. Also how can we change temparture from Celius to Farenheit

    66th ranked

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    1 comment  ·  News  ·  Admin →
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  6. images for a competition at 10 mb...whats is this all about???

    THIS TICKS ME OFF REAL GOOD-can't send my images for a competition at 10 what is this all about??? Have to get a new email after 25 years. with aol... what say you.??????

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    0 comments  ·  Mail  ·  Admin →
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  7. Why has mail changed between the box on main screen and the read button on the header? I want the header button on the main screen!

    Why has mail changed between the box on main screen and the read button on the header? I want the header button on the main screen! I do not like the idea of AOL just changing things on there own!

    66th ranked

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  8. Bring back mail box in AOL gold don't like the aol.com version

    The update has aol.com version of email box. You can't group by subject or incoming email. And other things.

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  9. Plz stop showing the AOL PASSKEY ADVERTISEMENT, which shows up after I've keyed in my password.

    Once I've entered my password, I repeatedly get an AOL popup ad for passkey, where I can use a number for my password, or my fingerprint. I am NOT INTERESTED and it's a nuisance to me.

    66th ranked

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  10. I don't see my idea

    I keep getting not subscribed messages and you are offline and God knows what else. Yuck!

    66th ranked

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  11. months since aol search was deleted.. I hate yahoo search..

    aol. has a better search engine yahoo in a word sucks

    66th ranked

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  12. Just GREAT. All emails received today have disappeared. Even back several days and you get to charge me for this? Pathetic software group.

    Just GREAT. All emails received today have disappeared. Even back several days and you get to charge me for this? Pathetic software group.

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  13. games

    I play the games with the audio off. Despite that, when a round ends an it is time to play the next one the audio for the ad comes on at full volume. Please fix this. Thanks.

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    0 comments  ·  Sounds  ·  Admin →
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  14. Namen der Anhänge drucken

    Beim Drucken der eMail sollten die Namen der Anhänge mit gedruckt werden.

    66th ranked

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  15. The images wont show up

    The images wont showing up when i open the email on webmail and on AOL desktop Gold

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    0 comments  ·  Mail  ·  Admin →
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  16. Bring AOL Back to the Desktop with an AOL Linux Operating System

    Bring AOL Back to the Desktop with an AOL Linux Operating System

    I would like to suggest that AOL explore creating an official AOL-branded Linux desktop operating system.

    AOL has a long history of bringing the Internet to everyday computer users. I believe there is an opportunity to bring that same philosophy into the modern Linux desktop market.

    The concept would be an easy-to-use Linux operating system based on Debian or Fedora, customized and branded by AOL. It could provide users with a simple, familiar desktop experience while integrating AOL services directly into the operating system.

    Possible features

    66th ranked

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    0 comments  ·  General  ·  Admin →
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  17. New Tab Button in Browser

    It would be easier workflow to have the New Tab button directly after the furthest existing tab, for example, if there are two tabs open, the New Tab button would be directly after the second tab. Or one tab open, the New Tab button would be directly after that one tab. Instead of having the New Tab button all the way to the right, away from the tabs.

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    0 comments  ·  Browser  ·  Admin →
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  18. Save Column Widths

    While this is not a new idea, I tough a new appeal might draw attention to it. On the default AOL Desktop screen are “My Mail Folders” on the left and individual emails under “Date”, “From”, and “Subject” headings on the right. I can adjust the width of the “My Mail Folder” area. I can adjust the width of the three email headings. If I switch between the “Inbox”, “New”, “Old”, and “Sent” tabs, the widths remain. However, if I close AOL desktop, they do not get saved. Even going to the “Search Mail” tab and back, resets all of…

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    0 comments  ·  Mail  ·  Admin →
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  19. AOL Desktop Gold website issues in the built-in browser

    When using AOL Desktop Gold and trying to access the palmbeachpost.com website after a cache/cookie clear, I get the following error : "There was an error signing you in. Please try again or choose another sign-in method. Code RCPTA:3"

    I've already gotten in contact with the website's support already but didn't receive a proper answer.

    66th ranked

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    0 comments  ·  Other  ·  Admin →
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  20. I can not find "my portfolio" on the finance button

    I can not find "my portfolio" on the finance button

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