AOL Mail Noble
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
144 results found
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8th ranked
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don’t delete old emails
why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel
6th ranked -
Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
11th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
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Width Adjustment of Mailbox List vs Reading Pane
Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.
Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.
11th ranked -
Select an email, search all rmail gor yhst one rmail
Be able to select one email, not parts of a possible word, in the email or subject line, just one email. So I can select all, of those emails and delete them.
33rd ranked -
After changing password they still using verification code.
When changing your old password to a new one,they still send the verification code.
25th ranked -
Categorize emails by sender
AOL used to offer an option to group/categorize emails from the same sender. It made it so much easier and quicker to delete emails. I am overwhelmed by the amount of emails I receive daily and would like this feature to return.
57th ranked -
I accidentally unsubscribed emails from Jackson Rancheria, but can't find an "Undo" option anywhere. Could we make it easier to find?
Could we make an undo option for emails we unsubscribe from easier to find. I'm sure the option must be there, but I can't find it.
Thank you.
👍😎👍42nd ranked -
Do not want subscriptions to display in mail. This is a new feature that was not authorized or wanted. Just installed without permission.
Drop subscriptions from drop down menu in mail. Not wanted or needed.
Not an intelligent addition either.125th ranked -
Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?
I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.
24th ranked -
Too much spam. Also discovered a whole bunch of spam contacts in my address book. How does that happen?
discovered spam contacts in my address book. How does that happen?
125th ranked -
Import contacts from Vcard
I have aol as my secondary email provider, and I have realised that you have to manually add each contact. This would make it very easy to import my contacts! P.s. Your email interface works very well on my flip phone, thanks for that!
125th ranked -
Import contacts from Vcard
I have aol as my secondary email provider, and I have realised that you have to manually add each contact. This would make it very easy to import my contacts! P.s. Your email interface works very well on my flip phone, thanks for that!
125th ranked -
Selecting all email to delete
I just got a new phone, and after downloading this app, I have over 4,000 emails in my inbox that were NOT there yesterday. In order to delete them I have to physically select each and every one of them. Lame.... the app I had on my old phone, had an ALL box you could select, so you could delete them all. Much faster. Please include this in your next update. 🤔😒🙄
20th ranked -
Hire Actual Human Beings
Hire actual people to assist customers. Many issues do not fall into your "pretty box of topics."
I just spent 15 minutes with the response, "Sorry, I didn't quite get that." I know that- you responded the same way eight times. How many tries does it take to grab a human (contract or otherwise) to take a GD call?9th ranked -
Forceful Ads
Please stop making the mail viewing experience stressful by trying to force Ads on customers. If one does not like an Ad and gives feedback they do not prefer it, stop forcing that same ad on a person.
1st ranked -
Nothing! Keep up the GREAT work!!!!
Everything is performed in a timely, CLASSY, and professional manner with extreme ease and satisfaction, organization, order, dedication, devotion, commitment, patriotism, QUALITY, quantity, loyalty, integrity, dependability, and connectivity at an ECSTATIC price! THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!!!!!!!!!!!!!!
Sanjeev125th ranked -
Im missing 2 years of saved messages
Can I recover my saved messages?
97th ranked -
Allow to delete more in regular mail
I can only delete 100 email. I want to clear my general email and choice who can e.ail me. This is not an option and I feel it should be.
2nd ranked -
Sort by sender please
Please bring back sort by sender!
16th ranked
- Don't see your idea?