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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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118 results found

  1. 46th ranked

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    0 comments  ·  Sounds  ·  Admin →
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  2. text formating is broken up and safesearch cannot be turned off

    The text on he app is broken up,the contrast and coloration are very bad nd the texts are almost unreadable and the secure search option isn't turning off even trough the option was set to off

    46th ranked

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  3. When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop

    When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop. Somehow AOL Gold lost my sign in info for facebook. It only works it we do it manually.

    29th ranked

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  4. Did AOL change the search engine because AI and other is lacking in the amount of information that was available to be accessed before. .

    Did AOL change the search engine because the current one with AI as the first answer and then the other is sorely lacking in information that was available online before.

    46th ranked

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  5. keeps telling unable to send message

    keeps telling unable to send message
    Unable to deliver message after multiple retries, giving up.

    46th ranked

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    0 comments  ·  Mail  ·  Admin →
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  6. Why does my open screen state I need to install an update required soon?

    Why does my open screen state I need to install an update required soon?

    22nd ranked

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  7. About box doesn't match visual theme

    Help>About AOL dialog. Bottom middle frame renders in opaque white, should be transparent as to support better visual consistency with themes

    46th ranked

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  8. AOL NOT RESPONDING!

    i AM GETTING REALLY SICK AND TIRED OF READING "AOL NOT RESPONDING" and watching a blue circle spin and little dots around as I look at "loading"! Click on mail and 10-15 to load, then another 20 second to after hitting respond for it show up so I can respond~ Every update seems to make things worse.

    Get some TECH people in that know what they are doing and correct the issues

    29th ranked

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  9. 46th ranked

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  10. Why can't AOL Gold keep up with my chosen Browser when I play a Game?

    I use Google Chrome for my active browser whether it be on AOL Gold or when working with another program. My current Chrome browser is up to date according to Google and on my Desk Top, using Windows 11. The problem is when AI go to "Games" on the tool bar, and attempt to play any of the games which are sub let to Masque LLC, it tells me that my "Browser is at 144, and I can ignore or update", the trouble is my Browser is already updated to 148, but for some reason AOL is refusing to note…

    46th ranked

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    0 comments  ·  Browser  ·  Admin →
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  11. Get Instant Help: Ways to Contact Aol Customer Care

    Aol Customer Support Number +1 844-588-2505

    Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

    First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

    Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users…

    46th ranked

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  12. Very slow response time

    I pull up an email. The header comes up ... and then I wait forever for the content to fill in. It's not my system, it's not my connection to the internet. I know because I can test. It's AOL.

    22nd ranked

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    0 comments  ·  General  ·  Admin →
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  13. My location on aol homepage is wrong and nothing fixes it

    Every time I fix my location on AOL homepage it reverts back to Quincy WA. I don't live there! NEVER HAVE AND NEVER WILL. WHY WONT IT STAY AT MY LOCATION??? I've tried previous suggestions and it does not work.

    46th ranked

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  14. This sucks!! It didn't open my New mail when clicked on!

    This should be easy & work well when clicked on! Be it mail or spam!

    46th ranked

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    0 comments  ·  Mail  ·  Admin →
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  15. Whatever you're doing, it's not working.... It takes 5 times longer for Gold to open. It shuts down in the middle of keyboard strokes,

    Whatever you're doing, it's not working.... It takes 5 times longer for Gold to open. It shuts down in the middle of keyboard strokes,

    46th ranked

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  16. Is AOL dead?

    I'm still an AOL Beta tester and we have received a couple of new builds.
    No Blogs are posted about Fixes or New. Emails to my contact are going
    unanswered.
    I got a new PC so had to reinstall AOL and this Yahoo Search is totally useless!
    It's actually driving me to search on Edge more.

    46th ranked

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    0 comments  ·  Other  ·  Admin →
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  17. remove the video advertising they are distracting and iritating to the eye. I have been paying for my account for over thirty years

    remove the video advertising they are distracting and irritating to the eye. I have been paying for my account for over thirty years. I think its time to move on

    117th ranked

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  18. I could really use a print function to list everyone in a distribution list

    I could really use a print function to list everyone in a distribution list

    46th ranked

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    0 comments  ·  Address Book  ·  Admin →
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  19. I HATE THE NEW YAHOO SEARCH.

    BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.

    4th ranked

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  20. Fix safe search

    I am having problem searching images. Some of them are adult images such as, topless woman. Safe search does not appear to be on. This just started happening recently. Please fix the issue.

    46th ranked

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