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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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202 results found

  1. 73rd ranked

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  2. impossible to copy/paste a list of emails as before in the to: field

    Why isn't it possible to copy/paste emails. I explain. If I create an email with 20 contacts, save it in draft, come back later want to copy/paste the 20 emails to create another email, this is impossible, I find this crazy!

    201st ranked

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    0 comments  ·  Mail  ·  Admin →
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  3. AOL HAS HAD SOME AWFUL SERVICE! AS A PAYING MEMBER, AOL SHOULD HAVE BETTER PROGRAMS, EXTRAS LIKE LIFELOCK, MCAFEE, ETC. SELDOM WORK!

    AOL SELDOM WORKS CORRECTLY! AND, AOL OFTEN GETS HACKED! AS A PAYING MEMBER FOR MANY YEARS, THE AOL PROGRAM SERVICE IS EXTREMELY FRUSTRATING. AOL DESKTOP IS AWFUL (STATES IT IS UP TO DATE,THEN DOES NOT FUNCTION), AND AOL IS VERY JUMBLED AND SLOW. AS A PAYING AOL MEMBER, I DID RECEIVE EXTRAS LIKE VPN, COMPUTER REPLACEMENT INSURANCE, MCAFEE, LIFELOCK, AND OTHER. BUT, SOME DO NOT WORK CORRECTLY FOR MANY YEARS! MCAFEE KEPT DISCONNECTING AND WANTED TO CHARGE ME FEES! LIFELOCK WANTS ME TO PAY THROUGH NORTON! I STARTED PAYING FOR AOL SERVICES IN EARY 2000'S. AOL CHARGED ME APPROX $11/MONTH…

    73rd ranked

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  4. What's the deal with this ???

    all i see id aol desktop gold

    Message from Leaf:
    That explains the problem. AOL Desktop Gold is the program you’re using to open Ancestry.com, and it may not complete Ancestry’s browser validation check reliably. Windows 11 can still be compatible; the issue is likely the browser built into AOL Desktop Gold rather than Windows itself.
    You’ll want to install and use the latest version of Google Chrome or Mozilla Firefox on your Windows 11 computer, then sign in to Ancestry.com there. This should avoid relying on AOL Desktop Gold’s browser for the security check.

    73rd ranked

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    0 comments  ·  Browser  ·  Admin →
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  5. On aol desktop gold i have a different print preview since i got a new printer

    Since i got a newer version of my printer, on aol desktop gold i cant choose how many pages i want to print anymore

    73rd ranked

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    0 comments  ·  Mail  ·  Admin →
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  6. Stop reformatting my documents!

    Please stop reformatting my documents! I used to be able to copy and paste documents with my own easy to read formatting. AOL has decided to alter every document I attempt to send by changing my spacing, not only between sentences but also between paragraphs. Just stop it!

    73rd ranked

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    1 comment  ·  Other  ·  Admin →
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  7. Add checkboxes in mailbox

    It would be great if you could add the OPTION to enable checkboxes for messages in the mailbox. This way when enabled we don't need to hold down the control key to select multiple messages

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    0 comments  ·  Mail  ·  Admin →
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  8. 44th ranked

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  9. I'm ready to leave AOL because of the violent and disgusting videos that appear next to all of my emails and mailbox.

    SO sick of toenail fungus, ***** on dog's teeth, dying people in bed with smoke coming out of their mouths, and young women violently attacking each other. If you don't stop these HORRIBLE videos, I will leave AOL. I don't mind ads, but stop trying to make us sick. It is obscene and abusive to your customers.

    73rd ranked

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    2 comments  ·  Admin →
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  10. Why do

    Why do I have to sign in to AOL and sign in again in order to get to the welcome screen ? Is it going to be a extra charge for that to ?

    73rd ranked

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    1 comment  ·  Welcome  ·  Admin →
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  11. 73rd ranked

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  12. Can't print from AOL mail!!!!!!

    Over the past few days, I'm unable to print from AOL mail. On Monday, I even had a tech uninstall and reinstall AOL Gold to no avail. Is anyone else having this problem??? Please advise. Thanks.

    73rd ranked

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  13. When Can We Print Our Mail Again?

    Until recently, I had no problem printing mail. Now it will not print and I receive the following message: "Your printer has experienced an unexpected configuration problem" with error code 0X8000ffff

    Is anyone else having this problem? I even called Tech Support yesterday and had them uninstall and reinstall AOL Gold (Desktop) and it did not help. Supposedly a "senior" tech said they were aware of the problem. Since this just started happening a few days ago, I really don't know why they can't fix it!!!!

    44th ranked

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    1 comment  ·  Mail  ·  Admin →
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  14. bad search engine yahoo

    I asked for the best weed killers that won't kill shrubs.. I got as a 1st choice home depot... same answer when I ased for reviews of weed killers
    yahoo your search engine shucks.. I have to leave aol and find another search engine that will search what i want..

    44th ranked

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    0 comments  ·  Browser  ·  Admin →
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  15. bad search engine

    I asked for the best weed killers that won't kill shrubs.. I got as a 1st choice home depot... same answer when I ased for reviews of weed killers
    yahoo your search engine shucks.. I have to leave aol and find another search engine that will search what i want..

    73rd ranked

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    0 comments  ·  General  ·  Admin →
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  16. bad search engine

    I asked for the best weed killers that won't kill shrubs.. I got as a 1st choice home depot... same answer when I ased for reviews of weed killers
    yahoo your search engine shucks.. I have to leave aol and find another search engine that will search what i want..

    73rd ranked

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  17. 73rd ranked

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    0 comments  ·  Mail  ·  Admin →
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  18. The featured articles in the homepage were unable to pause in order for me to read the specific article. Pause button is not showing.

    Pause button not showing in the articles section. Articles scrolling to the next one automatically.

    73rd ranked

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  19. You need to provide many more reps during peak hours. I'm holding well over an hour for 2 days with no answer. If i would've waited to call

    You need to provide many more reps during peak hours. I'm holding well over an hour for 2 days with no answer. If i would've waited to call until 2 and 4 i would not get an answer. Lack of representatives is stopping me from getting service sometimes for days at a time

    73rd ranked

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  20. Possible scam advertisors

    On 08/01/26 I placed an order with CostCrow for 2 boxes of Christmas Glasses. They charged my CC $242.04.
    I have tried to make contact several times to get a delivery date, but neither of their 2 email contact links work, as I get bounce backs that they are not available. (Servis@costcrow.com & contact@costcrow.com).
    In doing a Google search, the company is ranked as very risky - almost a scam. I assumed that AOL did some vetting on advertisers. Any help here, or do I just boycott all AOL advertisers?
    Joseph Maczuga / fiduciarycvare@aol.com

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    0 comments  ·  Other  ·  Admin →
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