AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
50 results found
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Trending Now in Search
This new feature needs to have an option to be turned off.
Don't like it, would never use it.
Please make an option for this new, unneeded feature.16th rankedWe are looking into the issues surrounding the trending searches and will have a fix out in an automatic update soon.
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it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
10th ranked -
Increase size of "Read" Mailbox number from 10 point to 14 or more. Its too tiny the way it is.
Increase size of "Read" Mailbox number from 10 point to 14 or more. Its too tiny the way it is. Evenj on a large display and wearing reading glasses it is many times difficult tom impossible to make it out without moving right up to screen. Would not cost AOL anything to correct this oversight.
21st ranked -
requested message or attachment does not exist. Code EC-4007
requested message or attachment does not exist. Code EC-4007 Every email. And the spam folder I am having to over and over try to delete. This is annoying after being with AOL for more than 20 years. I called and they said they had no idea why.
16th rankedWe are reviewing this issue in order to determine what is going wrong and get an update to fix it. Please use the Report A Bug option in the help menu. That will provide us with crucial information about what is happening.
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16th ranked
We are investigating this issue. Please use the Report A bug item under the Help menu. This provides us with crucial information that will help determine the cause and get a fix available.
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y'all have added several keystrokes to deleting mail with your updates. Thanks alot!
Beta test your updates first.
21st rankedWe are collecting information on this issue and will work on a solution.
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THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???
THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???
38th ranked -
Still the same problems after update
Still getting Not Responding after your update this past week. Still having lag time in opening emails and when they're loading. When deleted list of SPAM and deleted emails appear for permanent deletion, shaded lines appear before everything is loaded/appears. there is also lag time and not instant like it use to be. Ads still appear in my main email...why am i paying for GOLD??? You said to report a bug and I did but I'm sure other people are still having these problems as well. TEST BEFORE RELEASE!!!
7th rankedWe are collecting information on this issue to try and resolve it
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How to delete mail as in the past
Fix the latest update so I can delete mail easily
6th rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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Latest update
your latest software update is a step backwards. Does not honor my email preference to list oldest mail first, and takes forever to delete items from spam folder. how do I get rid of the latest update?
5th rankedThank you for the feedback. Please use the "Report a bug" option under the help menu. This will provide us with some additional logging information that will be crucial in understanding what is happening so that we can resolve it.
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ALT-D and Address Bar
Request: Pressing ALT-D bring focus to the address bar and highlight all text, so you can press ALT-D and then just start typing the new web address
21st rankedWe are discussing this and if accepted, this will be built into one of our next auto updates. Thank you for the feedback.
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CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
10th ranked -
Add an Update Password Feature
The convenience of the Password saving feature is marred by our inability to change the password when necessary. I just got an alert about a Google data breach and had to change that password. AOL refuses to allow the change in the Browsers' Password manager's box. Data breeches are now almost a monthly event, so this feature would be a great addition.
21st rankedWe are working to improve our password manager and the functionality to updates passwords etc.
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Multiple Large Ads to the Right of Every E-Mail
AOL has suddenly forced not one, not two, but MULTIPLE ads to the right of each e-mail panel—and you made them considerably larger as well—to the point that all e-mails are now of a minuscule size.
As I've said before, you can never have too many ads—and as large as you can possibly make them—right, AOL?
Why don't you just come right out and say it? You want to get rid of all your long-time loyal customers and become exclusively a huge ad platform. Trouble is, you won't have anyone left to whom to advertise.
Ever think of that, AOL?
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3rd rankedWe are making tweaks to try and reduce some of the negative impacts of the new Ads
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Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
16th ranked -
Ads
I see you've made the ads side bar larger with no way to make it smaller, only to reduce the size of my email space. This is unconscionable.? Soon it will just be big ads and a little space to read our emails. Plus we can't eliminate these ads. Any ideas how to keep this decades long time client?
2nd ranked -
bring back the hover animations from version 9.0 optimized
AOL desktop gold still looks and feels like 9.0 optimized from 2003 however, there are no hover over animations like in the 2003 version, that would be a nice aesthetic touch! also provide a toggle within settings to give users the option to turn it off it they don't like it. I can provide examples if needed lol :)
21st ranked -
Copy of complaint. How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank c
AOL Answer. "We got a number of users requesting that printing of the compose mail form also include the header information, so we made the change to include it."
To satisfy a "number" of users you will ***** everybody else who DO NOT WANT this info printed. Make an OPT OUT OPTION, now would be good. Like others have said, it is a waste of paper and ink.
21st ranked -
Got this message today is it legitamite ?
Is This legitimate ????
21st ranked -
Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
9th ranked
- Don't see your idea?