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130 results found

  1. By not taken away what is already working

    My keep as new button is missing. Please put it back. Otherwise, I could end up losing what is important, thank you

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    0 comments  ·  Account  ·  Admin →
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  2. addressbook is gone

    i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.

    25th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  3. I can't access Facebook using AOL Gold

    I can't access Facebook using AOL Gold

    52nd ranked

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  4. Automatic replies to certain incoming mail

    I would like the ability to set automatic replies to certain email addresses without having the reply go to ALL incoming mail.

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    0 comments  ·  Mail  ·  Admin →
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  5. Reporting Violations and Muting Trolls

    For over a year, I've reported and complained about blatant violations of your Community Guidelines along with the inability to permanently mute apparent paid and/or alleged AOL employee trolls. One would expect if a violation is reported to receive notification whether or not it was approved or disapproved, but that doesn't happen. Further, there are trolls that post obvious lies and propaganda and beyond never getting an answer to violations, I never get an email or bell icon notification of their replies which leads me to believe these people are being protected. I'm unable to mute these people-even after muting…

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    0 comments  ·  General  ·  Admin →
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  6. Why am I not receiving alerts that sent email was undeliverable. This is critical.

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  7. Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?

    Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
    Avant on pouvait les bloquer, maintenant que vous l'avez enlevé, ça ne marche plus !

    52nd ranked

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    0 comments  ·  Mail  ·  Admin →
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  8. you offer to block email senders, i click on it, but it dont seem to be blocking anyone.

    fix it so the 'blocking' feature works in ALL areas, especially in email.

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  9. My AOL Gold App is taking forever to OPEN

    My AOL Gold App is taking forever to OPEN

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  10. cannot autopopulate sender from address book

    I cannot autopopulate the sender on the address book
    doesn't work on ADG
    works on website webmail

    52nd ranked

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    0 comments  ·  Address Book  ·  Admin →
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  11. fix YGM sound

    Are We ever going to get YGM sound back? Your tech people must not be to smart not to be able to fix 1 simple problem. We are paying for that service and not getting Our monies worth. At least tell AOL members if We are going to get it back or NOT. My next step to to contact AOL HQ's.

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    1 comment  ·  Admin →
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  12. Fix authentication issues on multiple websites (Browser Support Issue?)

    Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.

    We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in…

    52nd ranked

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    1 comment  ·  Browser  ·  Admin →
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  13. Print Preview

    The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion

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    1 comment  ·  Other  ·  Admin →
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  14. No longer getting "Underliverable" alerts when email address mistyped. Why? Please fix. Tech Support witnessed it.

    Please send "undeliverable" alerts when an email address has been mistyped. That's How I know my email did not get delivered and I can correct the error and resend. Why was this alert removed? PLEASE FIX IT! IT'S CRITICAL TO ME.
    Thank you.

    52nd ranked

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  15. can you please give a list of what goes against the guidelines?

    i responded to a post that was factually incorrect and said .... you definitely need to read more and my comment was flagged in red and said it wouldnt be posted... can you please list words that arent allowed in a sentence in the comments? thank you!!

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  16. tech support

    Horrible tech support

    8th ranked

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    2 comments  ·  Admin →
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  17. FIX! YGM PLEASE!. It is going on almost a year and still haven't fix the problem.

    Fix YGM PLEASE

    8th ranked

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    2 comments  ·  Sounds  ·  Admin →
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  18. changed color

    Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?

    32nd ranked

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    2 comments  ·  Mail  ·  Admin →
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  19. ADG

    Hi Team,
    I've seen some changes on te AOL Desktop Gold.
    Before it doesn't highlight the email I clicked on.
    and now i was highlighted in "blue".
    Kindly revert the changes as it's hard to check email.

    16th ranked

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    0 comments  ·  Mail  ·  Admin →
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  20. highlight

    The highlight on my email is dark blue and it is hard for me to see my mail.

    16th ranked

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