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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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94 results found

  1. I like how AOL Gold just up and stops working!

    I like how AOL Gold just up and stops working and then presents a screen window that merely says "AOL HAS STOPPED WORKING" and then closes the program and says nothing else. I know AOL Gold is a junk, dumb program but just shutting off and collapsing is pretty stupid. All the while AOL takes your money. Sick.

    19th ranked
    0 comments  ·  Admin →
    How important is this to you?

  2. Fix the celebrity voices that haven't been working for a month!

    Fix the celebrity voices that haven't been working for a month!

    27th ranked
    4 comments  ·  Admin →
    How important is this to you?
    Information Requested  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

    We have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.

    In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.


    Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.

  3. Add Send Only Address feature on AOL Desktop Gold

    Add Send Only Address feature to AOL Desktop Gold

    14th ranked
    Under Review  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  4. Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog

    I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.

    1. Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).
    2. …
    2nd ranked
    Under Review  ·  10 comments  ·  Sounds  ·  Admin →
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  5. adg start up

    When the adg open iit automatically open on a full screen
    there should be an option where we can resize it and save it the way we want.it.

    43rd ranked
    1 comment  ·  Other  ·  Admin →
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  6. outline settings

    Aol desktop gold doesn't remember the outline settings once you logged out

    43rd ranked
    0 comments  ·  Admin →
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  7. Make deleting names from address book easier.

    Way when deleting a name from my address book does it always go back to the top of the list instead of staying right where I am?

    43rd ranked
    Under Review  ·  0 comments  ·  Address Book  ·  Admin →
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  8. Out going emails

    When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!

    8th ranked
    Under Review  ·  0 comments  ·  Mail  ·  Admin →
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  9. WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

    WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

    13th ranked
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Information Requested  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

    Thank you for this feedback. Please use the Report a Bug option under the Help menu. This will provide our engineers with some information that we can use to resolve this issue. Please include any details about what specific website you are using.

  10. Saved Passwords, image editor

    If AOL actually wants to improve, then make "Saved Passwords" show up in my saved passwords list consistently. Also please restore the AOL-Mail image editor to what it was just months ago, please.

    43rd ranked
    0 comments  ·  Other  ·  Admin →
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    Planned  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

    Thank you for this feedback. We are actively looking for an improved solution to storing passwords that maintains the same level of security.


    Also, we are actively looking to add more image edit capabilities back to AOL Desktop Gold. The original image editing feature became outdated. Please standby, these features are coming soon.

  11. Browser tabs load in reverse sequence from prior session. I have 7 open tabs,

    I have 7 open tabs. When I sign off and restart the 7 tabs load up in reverse order from the prior session.

    43rd ranked
    1 comment  ·  Admin →
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  12. AOL adding an unremoveable header/footer to a composed body email during printing!

    How to delete auto-printing of Date, Subject, To and From when printing emails!  I have copied and pasted into a blank composed email for 30 years.  NEVER have these AOL auto headers/footers appeared until last week!  In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed.  I  still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone!  My AOL address is autoprinting at the top of…

    19th ranked
    3 comments  ·  Admin →
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  13. CANT SEE MY ADDRESS BOOK LIST UNDER AOL DESKTOP GOLD

    CANT SEE MY ADDRESS BOOK LIST UNDER AOL DESKTOP GOLD

    43rd ranked
    1 comment  ·  Admin →
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  14. aol instant messenger

    BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.

    1st ranked
    Under Review  ·  21 comments  ·  Admin →
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