AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
79 results found
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Fix authentication issues on multiple websites (Browser Support Issue?)
Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.
We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in…
32nd ranked -
Print Preview
The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion
32nd ranked -
No longer getting "Underliverable" alerts when email address mistyped. Why? Please fix. Tech Support witnessed it.
Please send "undeliverable" alerts when an email address has been mistyped. That's How I know my email did not get delivered and I can correct the error and resend. Why was this alert removed? PLEASE FIX IT! IT'S CRITICAL TO ME.
Thank you.32nd ranked -
can you please give a list of what goes against the guidelines?
i responded to a post that was factually incorrect and said .... you definitely need to read more and my comment was flagged in red and said it wouldnt be posted... can you please list words that arent allowed in a sentence in the comments? thank you!!
32nd ranked -
tech support
Horrible tech support
14th ranked -
14th ranked
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changed color
Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?
32nd ranked -
ADG
Hi Team,
I've seen some changes on te AOL Desktop Gold.
Before it doesn't highlight the email I clicked on.
and now i was highlighted in "blue".
Kindly revert the changes as it's hard to check email.14th ranked -
highlight
The highlight on my email is dark blue and it is hard for me to see my mail.
14th ranked -
AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to
AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.
4th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.14th ranked -
Build .5065 Mail highlight
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.14th ranked -
Stop relocating the AOL icon on my desktop.
Stop relocating the AOL icon on my desktop. I have placed it just where it is most convenient for me. Please leave it alone. Not a big deal, but it is an irritant.
22nd ranked -
Cannot search for items on shaws.com or acmemarkets.com
Title says it all. When you type in a product you want to search for on shaws.com or acmemarkets.com, you can never submit the search. Not by pressing the Enter button on the keyboard, and not by clicking the magnifying glass icon in the search bar.
32nd ranked -
Facilitate transfer of AOL files to other devices
I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide…
22nd ranked -
Bring back AIM!
I speak for everyone, we need the little running man and IM chimes. Bring him back!
8th ranked -
Aol desktop Gold
compatibility of Aol Desktop gold in Adobe
22nd ranked -
attachment
Unable to send / open an attachment on ADG. It close ADG right away.
32nd ranked -
aol email received I cannot download a file attachment
aol email received I cannot download a file attachment
22nd ranked -
Group contact not functioning
It has been 7 months since I was able to send an email to my book group club, kindly check as to why it isn't functioning, thank you! This is though AOL Desktop Gold
32nd rankedThis issue is currently being investigated and should be resolved very soon. Thank you for bringing this to our attention
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