AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

    42nd ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Desktop and MAC

    I want your desktop to be MAC compatible!!!!

    145th ranked
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    Gathering Feedback  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

    88th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

    26th ranked
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    Gathering Feedback  ·  9 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Background vs Stationery

    You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?

    17th ranked
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    Planned  ·  12 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Transfer Group and its contents to another AOL ID

    Give us the ability to create a GROUP name with people listed within the group which we can do now.
    Have the ability to share the GROUP and its contents to another AOL user.
    For instance I created a group under my BIZCAM3 and I want to put on my wife's ID also.

    How can this be done?

    145th ranked
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    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  7. SCREEN SHOTS SHOULD BE ADDED HERE !

    YOU ALL should have it to where someone could upload a screen shot to sees what someone is talkin about

    adding the upload option HERE makes good sense ;-)

    145th ranked
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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!

    3rd ranked
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    20 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.

    Sincerely,
    AOL Product Support

  9. 54th ranked
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    Under Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Saving individual mail folders in Gold

    Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
    If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
    This…

    36th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. Default Browser: I asked, & AOL support answered.. Now add it to AOL HELP.

    Those answers all assume AOL IS NOT CONSTANTLY STEALING IT AWAY!! & you've Ignored EDGE, VIVALDI & DUCKDUCKGO

    P.S There's really a better way

    1.Click the start menu, and in the search box, search for Default Programs.
    2.Click on Default Programs.
    3.Click Associate a file type or protocol with a program
    4.In that Window, find .htm & .html
    5.Click on .htm, then 'Change program' (at top)
    6.Click on YOUR PREFERRED BROWSER, click OK.
    7.Repeat for html

    177th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Why desktop only allows 50 names to filter into files?

    I am allowed to create as many files as I want, yet only allowed a total of 50 names to be filtered into those files. Why not more.

    88th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

    32nd ranked
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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    We’re happy to help! Can you provide some more details about your request? For example, do you want the ability to drop and drag the Date column so it’s on the far right of the message view?

    Sincerely,
    AOL Product Support

  14. words banned from chat

    Please review common words and terms that are currently banned from posting in chat rooms. For example: Magna *** Laude, a Latin term which means to graduate from college with high distinction. Also, "kitty litter" when chatting about pet cats, and "blow," as in to blow out candles on a birthday cake. Your censors apparently do not understand common English or Latin words and how they are used. There should not be any reason to prevent their posting. Not everybody's mind is in the gutter.

    88th ranked
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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. spell check

    Please give us back the Skip all option in Spell check in a document with proper names or items not recognized by spell check: You kept Replace all so why not Skip all!
    And please all us to start spell check where the curser is: Since we cannot click Skip All we have to repeat every word we want to keep that you do no recognize which in a long email can be time consuming!
    Bottom line after reading all the other suggestions, just give us back 9.8! When something isn't broken don't fix it! Gold is a disaster on…

    67th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. 145th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. ADG delete option for the username(s)

    Delete option for the username(s) on the log-in page of ADG

    79th ranked
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    Planned  ·  3 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cannot use gmail without constant refresh

    gmail is compromised and requires constant refreshing

    121st ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Calendar Look Back

    Calendar Only allows a 2-1/2 year look back on a rolling basis.

    How about at least 5 yrs ? 10 yr look back even better.

    104th ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. CLOSE MAIL BOX

    I want to close my mail box, I have other screen names that usually I closed the mail box, now are full of spam. Please put back that option

    88th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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