AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

    145th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please upgrade your Billing System to allow Members to pay manually.

    Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.

    178th ranked
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    Gathering Feedback  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, ADG did not allow

    Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, AOL Desktop Gold did not allow me to do it. I was able to send more than 25 MB of attachments from the old AOL Desktop 9.8.2.

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    Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Folders can't be moved to "Saved on AOL"

    We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.

    As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. The print on e-mail is a very light blue. It should be darker like this line.

    the print on e-mail is very faint. It should be darkr, and larger

    178th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. ADG delete option for the username(s)

    Delete option for the username(s) on the log-in page of ADG

    80th ranked
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    Planned  ·  3 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  7. Export Address Book in AOL Gold to the AOL App

    I have been told by AOL Tech Support that the address book from Desktop Gold or aol.com cannot be obtained from the cell phone app of AOL. I would like this added so I do not have to log onto a computer to obtain contact information such as telephone numbers, addresses, notes, etc. Just having their email address available is not enough when you are away from your computer. If not possible, please make it easy to export this information to another email app or program such as Outlook or Google.

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    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  8. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

    88th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. spell check

    Please give us back the Skip all option in Spell check in a document with proper names or items not recognized by spell check: You kept Replace all so why not Skip all!
    And please all us to start spell check where the curser is: Since we cannot click Skip All we have to repeat every word we want to keep that you do no recognize which in a long email can be time consuming!
    Bottom line after reading all the other suggestions, just give us back 9.8! When something isn't broken don't fix it! Gold is a disaster on…

    68th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

    6th ranked
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    Gathering Feedback  ·  11 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. The word I should always be in upper case. When I type it as i, this is incorrect. GOLD program does not show this as an error.

    The word I should always be in upper case. When I type it as i (LOWER CASE), this is incorrect. GOLD program does not show this as an error.

    Second issue If I have to type a word or name that is correct for my
    use, I get a "QUESTIONABLE" along with YOUR list of suggestions. What happens if those suggestions are not what I need or want?  There is no way to correct or amend the word in the QUESTIONABLE area. There is no cursor in that area. There is also no way to save that word IN ORDER…

    145th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 14th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. AOL settings

    i want to have single line format whenever i send emails.

    104th ranked
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    Thanks for contacting us. Can you provide more details about the single line format, so we’re better able to troubleshoot the issue?

    We appreciate you reaching out.

    Sincerely,
    AOL Product Support

  14. 178th ranked
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Desktop and MAC

    I want your desktop to be MAC compatible!!!!

    145th ranked
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    Gathering Feedback  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. allow spelling changes within spell check.

    after generating an email, one uses aol spell check and comes across a misspelled word-
    if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
    spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.

    15th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Audio confirmation when saving a web site to Favorite Places.

    I liked a feature on the old AOL software that gave you an Audio confirmation when you saved a website to a Favorite place folder. Very similar to now (on Gold) when I save an email to a folder on my "PC" you get an Audio sound plus a pop up box confirming the action. I don't need a pop up box but would like an Audio confirmation of my action.

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    Gathering Feedback  ·  0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  18. Clear button in 'Quick Find' box

    Please add a 'clear' button, or 'X', in the green 'Quick Find' box. Thanks.

    88th ranked
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    Gathering Feedback  ·  3 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
  19. there needs to be a way to save multiple emails, as a group to a flash drive or hard copy

    there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.

    I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. SCREEN SHOTS SHOULD BE ADDED HERE !

    YOU ALL should have it to where someone could upload a screen shot to sees what someone is talkin about

    adding the upload option HERE makes good sense ;-)

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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