AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

    13th ranked
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    Gathering Feedback  ·  16 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. 226th ranked
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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. AOL - you get dumber every day!!! REMOVE THEW STUPID PRINT PREVIEW!!!!!

    AOL - you get dumber every day!!! REMOVE THE
    STUPID PRINT PREVIEW!!!!!

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Print Preview

    Get rid of print preview or at least make a way to turn it off. It just adds extra steps to a process that is already too slow.

    263rd ranked
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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. When saved Password is not accepted, why doesn't it save the TYPED in one?

    Several times, upon going to a Facebook URL, I get INCORRECT PASSWORD. I've TYPED in the new one, but AOL GOLD does not ask if I want to replace the old.
    When I went to settings>Browser>password .. There was no Facebook password saved?
    No matter how it was lost, why wasn't a "Want to Save PW asked?"

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. AOL Survey Does Not Show a Link

    Survey Link Not Working –

    I received an AOL Survey email with the following text:

    Note: If the survey link doesn’t work, check to see if your browser allows pop-ups.

    There is no link to click on.

    I called the AOL phone tech and she said the problem is with AOL.

    The link does appear on AOL Web mail.

    6/25/20

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Website issue

    Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.

    226th ranked
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    0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your experience. We are sorry to hear that you are having troubles with the AOL Desktop Gold, and we apologize for the inconvenience this has caused you. Our engineers are looking into this as we speak.

    If your browser crashes, please try the following steps to enhance your experience:

    a. Edit > Select Footprints to Clear
    b. Check the ‘Browser Cache’ box
    c. Restart ADG
    If the user had not previously checked the ‘Browser Cache’ clear footprint option, it can be restored using these additional steps
    d. Edit > Select Footprints to Clear
    e. Uncheck the ‘Browser Cache’ box

    We would appreciate it if you would send a report of this problem to our AOL Desktop team to have this further investigated. To do that, click on the “Help” button on the top right corner of the AOL Desktop window, and select “Report a Bug” from…

  8. since when has "trump hahahahahah" been offensive you need to get some of these moderators off Trumps payroll.

    since when has "trump hahahahahah" been offensive you need to get some of these moderators off Trumps payroll.

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  9. Background vs Stationery

    You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?

    24th ranked
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    Planned  ·  20 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. I would just like to request for the (DOMINOES ALL FIVES) to work and for AOL to recreate the game so its going to be compatible in using he

    I would just like to request for the (DOMINOES ALL FIVES) to work and for AOL to recreate the game so its going to be compatible in using here on the software without going to a different browser. Hopefully it will work soon here. ***

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. is there anyway of only allowing people i know from emailing me. We use to have it

    is there anyway of only allowing people i know from emailing me. We use to have it

    167th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens.

    Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens

    226th ranked
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    3 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  13. 192nd ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Request Make Similar New Instant Messages

    Hi I would like to request to AOL Desktop Gold please make new similar new instant messages add to AOL Desktop Gold

    167th ranked
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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. 226th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. I would like to use AOL chats on my devices, but you don't allow it!

    I would like to use AOL chats on my devices, but as of now, you allow neither Linux computers, nor Android tablets to do so. You don't presently allow it, but that's really up to you, isn't it? Would you please accommodate it?

    192nd ranked
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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Return to the old version of COMMENTS ON AN ARTICLE. When a person replies and you click on it it WILL NOT take you to the response.

    Roll back the programming on being able to comment on articles. In the new version when someone replies and you click on the link it does not take you to the comment to respond. Instead it open the article and you have to click on show more replies in every section and begin searching for the comment. It is time consuming and tedious. Is is NOT USER FRIENDLY!

    111th ranked
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    Gathering Feedback  ·  0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  18. Save To My PC

    When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.

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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

    64th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please upgrade your Billing System to allow Members to pay manually.

    Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.

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    Gathering Feedback  ·  3 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
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