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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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71 results found

  1. After changing the computer to WIndows 11, the email in AOL appears smaller than the font shown,

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    0 comments  ·  Mail  ·  Admin →
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  2. Whenever I open AOL Destkop Gold the favorites bar automatically comes on and there is no way to turn it off, need that fixed.

    Whenever I open AOL Desktop Gold the favorites bar automatically comes on and there is no way to turn it off, need that fixe

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    0 comments  ·  Favorites  ·  Admin →
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  3. column width

    Requesting a feature suggested in 2021. The "Save Window SIze and Position" for the Mailbox window should also save the column widths.
    The "Save Window Size and Position" should also save the column widths in the Mailbox window. Every time I select "Read" to open the Mailbox, I have to make the "My Mail Folders" column wider to fit all my folder names, and I have to make the "From" column wider to see more of the email addresses. Other apps and programs do this without the user even asking to save them - they just keep the widths the…

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  4. aol desktop gold software not including images within email

    I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through

    It appears that AOL is investigating the issue but nothing has changed. I need images to come through in my emails.

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  5. Email image edit, AOL Desktop Gold

    Please, please return our full image-edit features in AOL Desktop Gold email that we had last yr 2024. Please! Can you do that???

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    Planned  ·  0 comments  ·  Mail  ·  Admin →
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  6. Browser tabs load in reverse sequence from prior session. I have 7 open tabs,

    I have 7 open tabs. When I sign off and restart the 7 tabs load up in reverse order from the prior session.

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  7. outline settings

    Aol desktop gold doesn't remember the outline settings once you logged out

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  8. Make deleting names from address book easier.

    Way when deleting a name from my address book does it always go back to the top of the list instead of staying right where I am?

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    Under Review  ·  0 comments  ·  Address Book  ·  Admin →
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  9. Saved Passwords, image editor

    If AOL actually wants to improve, then make "Saved Passwords" show up in my saved passwords list consistently. Also please restore the AOL-Mail image editor to what it was just months ago, please.

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    0 comments  ·  Other  ·  Admin →
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    Planned  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

    Thank you for this feedback. We are actively looking for an improved solution to storing passwords that maintains the same level of security.


    Also, we are actively looking to add more image edit capabilities back to AOL Desktop Gold. The original image editing feature became outdated. Please standby, these features are coming soon.

  10. aol instant messenger

    BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.

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    Under Review  ·  20 comments  ·  Admin →
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  11. CANT SEE MY ADDRESS BOOK LIST UNDER AOL DESKTOP GOLD

    CANT SEE MY ADDRESS BOOK LIST UNDER AOL DESKTOP GOLD

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