AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
201 results found
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CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
21st ranked -
Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
33rd ranked -
bring back the hover animations from version 9.0 optimized
AOL desktop gold still looks and feels like 9.0 optimized from 2003 however, there are no hover over animations like in the 2003 version, that would be a nice aesthetic touch! also provide a toggle within settings to give users the option to turn it off it they don't like it. I can provide examples if needed lol :)
33rd ranked -
44th ranked
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When Can We Print Our Mail Again?
Until recently, I had no problem printing mail. Now it will not print and I receive the following message: "Your printer has experienced an unexpected configuration problem" with error code 0X8000ffff
Is anyone else having this problem? I even called Tech Support yesterday and had them uninstall and reinstall AOL Gold (Desktop) and it did not help. Supposedly a "senior" tech said they were aware of the problem. Since this just started happening a few days ago, I really don't know why they can't fix it!!!!
44th ranked -
bad search engine yahoo
I asked for the best weed killers that won't kill shrubs.. I got as a 1st choice home depot... same answer when I ased for reviews of weed killers
yahoo your search engine shucks.. I have to leave aol and find another search engine that will search what i want..44th ranked -
My preferred name is not showing up but my real first name is, and I don't want that.
Suddenly today my real first name is showing up when I am commenting on News articles, and I don't want that. I want only my user name, also known as my preferred name, to show.
44th ranked -
"Subscription Required" Pop-Up/ I May just be mistaken?
Ok, So, Hello I'm new here. And I thought that the Beta program for AOL Desktop Gold was free to test/preview. And so i went to the beta website and I downloaded the latest version, I DID NOT DOWNLOAD FROM THE AOL WEBSITE!!!! Now, I have not a clue what the culprit is here!!! If any of you have an idea or solution, don't be afraid to reply!!!!!!!
44th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Billing
On 6/10 I received from AOL Gold a confirmation email, quit billing me.
44th ranked -
I have been a loyal aol subscriber since it was created the new search engine is horrible I am contemplating cancelling my subscription .
give me a search engine that takes me to a website for the company I'm looking for not some that offers coupons or a store that sells their products . I've had times I searched for the actual website and haven't found after opening several pages. I'm paying $32 for a useless search engine.
44th ranked -
aol can start giving answers to users request
What is the green box with what appears to be a symbol that looks like microsoft defender icon top right corner in aol mail
44th ranked -
My emoji popup isn't working when composing an email.. it pops up but nothing happens when I click on an emojie
My emoji popup isn't working when composing an email.. it pops up but nothing happens when I click on an emojie
44th ranked -
Customer Support contact number
when you call support you never able to talk to someone, I was on hold for over 2hr. just hung up
44th ranked -
AOL software stopped working completely on 6/30/2026 on 3 apple device and one Windows 11 device, what the heck is going on at AOL?
Could not access email or anything else, deleted software on each device multiple times and re installed with AOL software from Apple App Store, 1 device still not working correctly and cannot access Apple Cash on my wife's IPhone and of course will never work on the new IPad. What in the world has happened to AOL? Should we immediately switch to gmail? Please advise ASAP
44th ranked -
AOL DESKTOP GOLD
On AOL Desktop Gold before i could only see tsubject and the sender , now i can als see from the preview the content of the email as well. i don't like that, the old lay out was better
44th ranked -
Aol Calendar is not working as before. The new format makes it harder to input the info I want to show on the top line. Also I must change
AOL calendar's new format is hard to navigate and takes more time. Not user friendly like the old one. If possible please change back! Top line was available for more detail by simply typing. Now I must go through addition steps to complete the task! Please change back if possible
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When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop
When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop. Somehow AOL Gold lost my sign in info for facebook. It only works it we do it manually.
44th ranked -
Is AOL dead?
I'm still an AOL Beta tester and we have received a couple of new builds.
No Blogs are posted about Fixes or New. Emails to my contact are going
unanswered.
I got a new PC so had to reinstall AOL and this Yahoo Search is totally useless!
It's actually driving me to search on Edge more.44th ranked -
AOL SHOULD BE REMOVED FROM ALL AIRWAYS AFTER BEING SUED.
SHUT DOWN AOL.
44th ranked -
My mail sender block list which holds up to 1000 address keeps getting deleted. It is a good tool when it works.
Not a new idea just fix the old one. "Block mail from addresses I specify"
44th ranked
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