AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
130 results found
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Save Column Widths
While this is not a new idea, I tough a new appeal might draw attention to it. On the default AOL Desktop screen are “My Mail Folders” on the left and individual emails under “Date”, “From”, and “Subject” headings on the right. I can adjust the width of the “My Mail Folder” area. I can adjust the width of the three email headings. If I switch between the “Inbox”, “New”, “Old”, and “Sent” tabs, the widths remain. However, if I close AOL desktop, they do not get saved. Even going to the “Search Mail” tab and back, resets all of…
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changed color
Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?
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Stop relocating the AOL icon on my desktop.
Stop relocating the AOL icon on my desktop. I have placed it just where it is most convenient for me. Please leave it alone. Not a big deal, but it is an irritant.
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Facilitate transfer of AOL files to other devices
I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide…
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Aol desktop Gold
compatibility of Aol Desktop gold in Adobe
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aol email received I cannot download a file attachment
aol email received I cannot download a file attachment
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spell check is not working on all capital letters
spell check is not working on all capital letters using aol desktop gold
32nd rankedWe are investigating this issue. The new spell check uses Microsoft's library for spelling. We have reached out to them to find out if there are solutions for capital letters within spell check.
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Add an Update Password Feature
The convenience of the Password saving feature is marred by our inability to change the password when necessary. I just got an alert about a Google data breach and had to change that password. AOL refuses to allow the change in the Browsers' Password manager's box. Data breeches are now almost a monthly event, so this feature would be a great addition.
32nd rankedWe are working to improve our password manager and the functionality to updates passwords etc.
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bring back the hover animations from version 9.0 optimized
AOL desktop gold still looks and feels like 9.0 optimized from 2003 however, there are no hover over animations like in the 2003 version, that would be a nice aesthetic touch! also provide a toggle within settings to give users the option to turn it off it they don't like it. I can provide examples if needed lol :)
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Fix it so Grammerly works smoothly like it does in other applications.
Fix it so Grammerly works smoothly like it does in other applications.
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I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions
Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference
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Speed. Every other pgm runs great. AOL is slower than molasses in Alaska in January. To **** many SPAM. Was not like this 6 months ago.
Speed. Every other pgm runs great. AOL is slower than molasses in Alaska in January. To **** many SPAM. Was not like this 6 months ago.
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TDS all day from left is so tiring, please stopl.
is this a left leaning website...I guess so.
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News & Weather -Unable to edit city
On Welcome Screen, "News & Weather" keeps changing my city. This has happened many times in past, but I was able to edit with my zipcode to show correct city & delete wrong city showing.
Today there was another city, so when I tried to edit/change name with zipcode it's adding a duplicate of the wrong city. Also, unable to delete wrong cities! Unable to edit, add or delete. When I try to edit an "X" pops up near wrong city & disappears, so one cannot click to delete it. I have been able to change in the past, &…52nd ranked -
Update removed playing custom .wav files
Why did you have to change the desktop software to stream the .wav files? What good purpose did this serve? I had a very custom /wav file in place of the default welcome.wav that played the dial up noise followed by welcome and you broke it!!!!!!
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aol support
why will aol not answer the support number. tried for hours. it is ridiculous when a gold member cannot contact support.
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Customer Support contact number
when you call support you never able to talk to someone, I was on hold for over 2hr. just hung up
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AOL software stopped working completely on 6/30/2026 on 3 apple device and one Windows 11 device, what the heck is going on at AOL?
Could not access email or anything else, deleted software on each device multiple times and re installed with AOL software from Apple App Store, 1 device still not working correctly and cannot access Apple Cash on my wife's IPhone and of course will never work on the new IPad. What in the world has happened to AOL? Should we immediately switch to gmail? Please advise ASAP
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Mailbox Not Working 6/29/2026 (Update Fixed at 8:58PM)
Browser works fine. Welcome and Goodbye work. But the email will not load. I have some unread mail in my AOL app and webmail but the desktop client will not show the emails and will not say You've Got Mail. This problem just started today on both my desktop and laptop computers. Is anyone having this same issue tonight?
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not getting my mail
no mail and lost all my folders???????
52nd ranked
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