AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
79 results found
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fix YGM sound
Are We ever going to get YGM sound back? Your tech people must not be to smart not to be able to fix 1 simple problem. We are paying for that service and not getting Our monies worth. At least tell AOL members if We are going to get it back or NOT. My next step to to contact AOL HQ's.
32nd ranked -
Fix authentication issues on multiple websites (Browser Support Issue?)
Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.
We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in…
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Print Preview
The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion
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No longer getting "Underliverable" alerts when email address mistyped. Why? Please fix. Tech Support witnessed it.
Please send "undeliverable" alerts when an email address has been mistyped. That's How I know my email did not get delivered and I can correct the error and resend. Why was this alert removed? PLEASE FIX IT! IT'S CRITICAL TO ME.
Thank you.32nd ranked -
can you please give a list of what goes against the guidelines?
i responded to a post that was factually incorrect and said .... you definitely need to read more and my comment was flagged in red and said it wouldnt be posted... can you please list words that arent allowed in a sentence in the comments? thank you!!
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changed color
Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?
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Cannot search for items on shaws.com or acmemarkets.com
Title says it all. When you type in a product you want to search for on shaws.com or acmemarkets.com, you can never submit the search. Not by pressing the Enter button on the keyboard, and not by clicking the magnifying glass icon in the search bar.
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attachment
Unable to send / open an attachment on ADG. It close ADG right away.
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Group contact not functioning
It has been 7 months since I was able to send an email to my book group club, kindly check as to why it isn't functioning, thank you! This is though AOL Desktop Gold
32nd rankedThis issue is currently being investigated and should be resolved very soon. Thank you for bringing this to our attention
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THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???
THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???
32nd rankedWe have fully investigated this issue and can not figure out what exactly is causing it. Please supply more information about what sounds specifically are sounding distorted. Does this happen in other applications?
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i am so sick of the TRUMP bashing on your lying pages quit or you have one less paying customer
i am so sick of the Trump bashing on your lying pages quit or you will have one less paying customer
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Please explain the logic for having a delete all button on the spam folder but not on the recently deleted folder.
If I hit the delete all button to delete all messages in the Spam folder, they are placed in the Recently Deleted folder. Logic tells me there should be a delete all button on this folder as well.
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this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold
this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold
71st ranked -
Restore feature
AOL should have a restore feature to reopen the tabs that were being used after it crashes or shuts down.
71st ranked -
2 factor authentication issues
AOL recently added 2 factor authentication for my account. My first option is getting a code sent to another AOL email - if I leave my primary email to get code in other email, how do I get back to my primary?
Second option - get code on What's App - but I never go to that app and don't know how to.
Third option - click other options & then I can choose a text or phone call to my cell phone. Why are you making it so complicated? Why not just send text to my cell phone to…71st ranked -
My mail sender block list which holds up to 1000 address keeps getting deleted. It is a good tool when it works.
Not a new idea just fix the old one. "Block mail from addresses I specify"
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i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything
i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything
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Please add a "Delete All" to the recently deleted mail folder. Please don't respond with using the CTRL key.
I receive on average 30 to 40 items of spam mail daily. Using the Ctrl key is a pain in the Azz.
Thank you
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What's New page not being Kept Up to Date
The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.
71st ranked
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