AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
- or
793 results found
-
1 tried to reinstall my desktop gold but am having no results--**rac@aol.com,2199227823
want updated desktop gold to this computer and have deleted my present aol gold, I pay my monthy membershipl dues.
Re install desktop goldLet me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
-
AOL freezes when I try to send an email even if it does not have an attachment.
Fix AOL. Improve the server. Get a faster and larger main frame.
Why are you asking me?Please use the Report a bug option in the Help Menu. This will send us valuable information necessary to determine the cause of the issue in order to find a solution.
-
I am tired of having to report the need to fix Chat rooms everyday
Will you please get the chat room fixed.. I am tired of having to report a bug every day. We should be able to see the Chat room listings, who is in the chat and then enter the chat and not have to go back and try again and again and again.. Please get your Tech to Fix this.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
-
-
does aol hire anyone that is not an idiot
never mind I was going to say that aol should try not to hire any more idiots but from reading the FAQ'S I see that aol only hires Idiots
-
A majority of your news, on your news feed, is click bait. Years ago you only had 8 pages, now you have 71! Get rid of the click bait!
It seems that ever Facebook is trying to eliminate/restrict click bait but AOL seems to be adding more of it daily. This, truly, doesn't speak well for AOL. or for how they consider the needs of their customers.
Eliminate it! -
Not so fast....
You guys think you're perceptive, sharp, cool, together and creative. You are none of those. Instead, you just sit at your computer screens to look busy so you don't get your *** fired, which you just so righteously deserve. You're like spoiled children let loose on a fools cyber playground which tells me the Oath corporate officers must be as inept and dense as you. Having money, control and power doesn't make you right, it just means you can, which in your case is neurotically misguided. Sad.
-
When system TIMEOUT occurs, AOL loses password
When leaving the computer for a time, Windows times out..
Upon return, AOL demands its' Password - Even though the password has been saved.My Desktop AOL normally comes up without needing the PW. The 'saved password' was always copied to each new release of the Beta, but once that timeout occurs, the PW is required.
-
GO BACK to the "BLUE" - it WORKED, GOLD DOESN'T and your TECH Supprt is even at aew as to fix some issues - YOU broke it, now YOU fix it!!!
ADDRESS BOOK all messed up - will NOT keep names entered - BOMGUARD is on my computer more than I am - NOT A GOOD THING YOU DID!!!!
Please report this problem to our AOL Desktop Gold team so they can investigate it further:
1. Click the Help button in the top-right corner of the AOL Desktop window
2. Select Report a Bug from the drop-down menuIf the problem persists, please call 1-888-265-3733 to have one of our Technical Support Agents investigate the cause of this issue.
-
Please fix
I just purchased a new HP Windows 10 computer and a message
comes up on my Desktop that MY AOL SETTINGS ARE OUT-OF-DATE.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL GOLD: "Ooops, Something Went Wrong" Anybody else get this a lot?
There is nothing wrong with my connection of computer. AOL Gold apparently has built-in glitches that need to be corrected or customers should be reimbursed.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
Fix Your Flashplayer, your username service,and your window saver!
Every time I get on Gold, the various windows I use are different sizes than what I had SAVED. THAT is NOT okay. Also, you have NOT upgraded your platform to accept the latest version of Adobe Flashplayer. I spent 2 hours with Amazon trying to figure out why I couldn't play "sample" Music on Amazon, Finally he did, after having me try every fix in the book; NONE of which worked because of AOL! The last 3 numbers of the latest version of Flashplayer are .161.Get your act together AOL, or I'm dropping you. I already had someone…
-
does AOL plan to fix this sending email problem or just keep its members constantly ****** off?
oh just another day of being so ****** off that I can't send emails.. wait 5 minutes, wait another 5 minutes, then try again.. oh no, wait THIS 5 minutes and try it.. it didn't work? well wait 5 minutes and try again. Fix this worthless program or give us back all our money, give us back our dial up aol that at least worked.
Please close and reopen the AOL Desktop Gold software and in case the issue persists, give us a call at 1-888-265-3733 and one of our technicians will further investigate
-
favorite places
try to get into my portfolio thru favorite places and noting happens, spoke to tech support to NO avail. They don't know what they are doing! This aol gold is turning into aol lead!!!!!!
-
protect from scams
INFINI JULY 11, 2019
*** **** Jr R.A.
My AOL Gold, failed the logo was gone, I then tried to open AOL 9.7 that was on the computer. The AOL started to open and asked for the PW, then an error code AC ***** came on screen, I went to the help and fix me box, typed in the issue, they said call *** , @ **.. ** took over had me type in a remote access code and then trouble shoot the problems. ****** stated we were hacked an showed me files of ransom ware,…
It might have been someone posing as AOL. If you are still encountering issues with the Desktop Gold software, please call the AOL Desktop Gold team at 1-888-265-3733
-
No Service
05 JAN 2023 - All day when I try to open an email, or link, I receive the prompt: it can't at this time, try back in 5 minutes. It should say "hours." I pay extra monthly; for what?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
-
To truly improve my AOL Deaktop Gold experience, return to any previous version, This one stinks! Error messages are compounding.
Its bad enough to get an error 355 message repeatedly, but now I'm getting 'mail not sent because of an error'. No explanation how to fix it, what the error is, just an error. I'm waiting 3 to 5 minutes for that error to pop up, then I try again, wait again and there is the message again. The mail has not been sent. This version is getting worse instead of better. We have other things to do online than to wait 10 minutes to send one email. This is horrible. And you have the nerve to charge us for…
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
in my Mail folder " Saved on my PC" I have a sub folder , which I cannot delete..
in my Mail folder " Saved on my PC" I have a sub folder , which I cannot delete.....always getting error code EC-4020 and please try in 5 minutes
Can you check on that
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
"Premium" AOL Gold?
I received an email about downloading a "premium" AOL Gold. Why don't you fix all the glitches in the "regular" Gold, which we pay for every month? Why would I even try anything new? I don't trust new developments when we've been begging for the original Gold to be fixed?" Yesterday it took upwards of 90 seconds for one email to send. Why should that be acceptable?
- Don't see your idea?