119 results found

1. ad free aol - aol desktop gold

   When I open up my email on my AOL Desktop Gold 1/3 of the screen has advertising on it so my email is smaller and harder to read

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2. Passkey or fingerprint

   Please stop asking to use a passkey or fingerprint to log on. It is a pain to do this every time. Please stop this.

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3. i selected to open my aol desktop gold with mailbox, not welcome screen - but welcome screen still opens

   the mail settings to open mailbox instead of welcome screen still opens welcome but should not!

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4. The OLD e-mail works so much better than your NEW SYSTEM. Will it be permanent?

   Did you actually LISTEN to me? Did you really return my e-mail to the old (workable) e-mail? If so, thank you! I hope this is not an aberration!

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5. cefsharp browser

   I understand that back when I started with AOL in 1993, the cefsharp browser subprocess was the method for AOL to connect to the internet. This is 2026 you really need to update the code so not to be dependent on this subprocess. It takes up extra memory, once on it keeps generating multiple instances of the program that eats memory. It seems to cause other multiple issues too. I am finding on line websites that do not work with AOL but works fine with Edge or Chrome. I have to wonder if this sub routine is causing the issue. Though I'm a long time customer, I am strongly considering cancelling my subscription to AOL and start using a browser that will support all my on line work. Please fix it. Thanks

   I understand that back when I started with AOL in 1993, the cefsharp browser subprocess was the method for AOL to connect to the internet. This is 2026 you really need to update the code so not to be dependent on this subprocess. It takes up extra memory, once on it keeps generating multiple instances of the program that eats memory. It seems to cause other multiple issues too. I am finding on line websites that do not work with AOL but works fine with Edge or Chrome. I have to wonder if this sub routine is causing the issue.… more

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   0 comments  ·  Browser  ·  Edit…  ·  Delete…  ·  Admin →
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6. AOL DESKTOP GOLD

   On AOL Desktop Gold before i could only see tsubject and the sender , now i can als see from the preview the content of the email as well. i don't like that, the old lay out was better

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7. AOL does not let me use my saved password from my browser.

   I have to enter my password manually each and every time I sign-in. Is that absurd or what. No other site does this! For what purpose is AOL doing this?

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8. comments on articles

   Stop constantly censoring comments on articles because you feel it goes against YOUR rules. It is obvious you only do it went it criticizes the left.

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9. Don't ask about Fingerprint sign on EVERY SINGLE TIME

   Why does it ask if I want to use Fingerprint EVERY time I log on? Once a month is all I need. But multiple times a day is not good.

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10. Need to change multiple settings which are are not available in software

    I get news from the UK especially "Guardian" I rarely get american news feeds. We need a method to change news feeds, not just language. I use AOL desktop gold. Also how can we change temparture from Celius to Farenheit

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11. issue with changing the default color of calendar in ADG

    unable to change the default color of calendar in adg due to functionalities

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12. I HATE THE NEW YAHOO SEARCH. BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS Y

    I HATE THE NEW YAHOO SEARCH.
    BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.

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13. When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.

    When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.

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14. Why do I have to respond to all of your extra cost add-on's when I pay for your service where as Gmail does not have a fee and no ads.
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15. Please Help me recover my old Emails This happen today I may have click some thing your trouble shooting could not help.

    Please Help me recover my old Emails This happen today I may have click some thing your trouble shooting could not help.

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16. Please Help me recover my old Emails This happen today I may have click some thing your trouble shooting could not help.

    Please Help me recover my old Emails This happen today I may have click some thing your trouble shooting could not help.

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17. Namen der Anhänge drucken

    Beim Drucken der eMail sollten die Namen der Anhänge mit gedruckt werden.

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18. Afraid to update and see what's been screwed up that was working fine before the update

    I am leery every time there is a new update anymore. Every time there is one it screws something that worked up. My email has been horrible with lag in opening, send a response, typing sentences since the last 2 updates. I am also so tired of seeing "AOL NOT RESPONDING: as I watch a blue circle spinning, see the "loading" little dots spinning. $17 plus a month for aggravation that is soon going to be cancelled, like you guys really seem to care less about. It's not my internet connect, have no issues with EDGE only AOL. Forget about the endless lag on emails reading any emails from yahoo.com ! Impossilbe! Please get some techs that know what the "heck" they are doing and fix this

    I am leery every time there is a new update anymore. Every time there is one it screws something that worked up. My email has been horrible with lag in opening, send a response, typing sentences since the last 2 updates. I am also so tired of seeing "AOL NOT RESPONDING: as I watch a blue circle spinning, see the "loading" little dots spinning. $17 plus a month for aggravation that is soon going to be cancelled, like you guys really seem to care less about. It's not my internet connect, have no issues with EDGE only AOL. Forget about… more

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19. Vial Assistant 1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat rec

    Vial Assistant
    1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
    2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
    5. Thank you for letting me know about the issue with updating your card. Your AOL Advantage Essentials subscription currently has an outstanding balance of $13.54 and is still active. The balance is due because we were unable to collect payment from the card ending in 0479. Would you like to update your payment method now to clear the balance?
    6. I just did that. I added a new card number.
    7. Thanks for updating your card information, MARK. To make sure your payment goes through, could you let me know the specific type of card you added? For example, is it a MasterCard credit, Visa credit, MasterCard debit, Visa debit, Discover, or American Express card?
    8. Mastercard
    9. Thanks for confirming it's a Mastercard, MARK. Could you let me know if it's a credit card or a debit card?
    10. credit card
    11. Thank you for confirming it's a MasterCard credit card. To complete the update, please provide the following information (please do NOT type your card number):
    • The expiration date of the card (please provide in MM/YYYY format)
    • The first name on the card
    • The last name on the card
    • The billing zip code for the card (must be 5 digits)
    You can provide all of this information at once if you prefer.
    12. ••/••••, Mark Swenson, 98607 Date entered as 04/2027 – Not accepted
    13. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now. If you’d like, you can provide all of the information at once.
    14. ••/•••• Date entered as 04/2027 – Not accepted
    15. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now. If you’d like, you can provide all of the information at once.
    16. ••/•••• Date entered as 04/2027 – Not accepted
    17. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
    18. •••••/•••• Date entered as April/2027 – to see if that would work - Not accepted
    19. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
    20. 04/27 Finally accepted. The MM/YYYY format is incorrect.
    21. Thank you. Please review the following terms and conditions and agree to them to continue.
    22. By updating your payment information on file with AOL, you authorize AOL Membership Services LLC to bill your new payment method for all current or past due subscription fee(s), plus any applicable taxes, fees, or prorated amounts, until you cancel your subscription(s) or pay any outstanding charges incurred under your account. Just so you know, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Our Terms and Conditions continue to apply.
    23. Do you agree to the terms and conditions stated above?
    24. Yes
    25. Please use the opened window to provide your credit card number securely.
    26. Thank you for providing your updated payment information, Mark. Here’s what will happen next:
    • The outstanding balance for your AOL Advantage Essentials subscription is $13.54.
    • Your subscription will be processed using the new payment method you provided.
    • The total amount to be collected is $13.54.
    If you have any other questions, please let me know.
    27. Would you like me to proceed with processing this change now?
    28. Yes
    29. Thank you, your payment method has been successfully updated. Just to inform you, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Is there anything else I can help with?
    30. No
    31. Thank you for your time, Mark. I'm happy I could assist you today. Enjoy the rest of your day!

    Vial Assistant
    1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
    2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
    5. Thank you for letting me know about the issue with updating your… more

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20. GO BACK TO THE OLD SEARCH WAYS

    YOUR NEW SYSTEM SUCKS. IT NEVER TAKES YOU TO WHAT YOU ARE SEATCHING FOR JUST ********* AD'S NOTHING TO DO WITH WHAT YOU WERE LOOKING FOR. GO BACK TO THE OLD WAYS.

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