AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. AOL GOLD IS A DEFECTIVE PROGRAM

    AOL GOLD IS A DEFECTIVE PROGRAM
    AOL GOLD DEVELOPERS (PROGRAMMERS) SHOULD BE FORCED TO BECOME AOL USERS,

    THEY WOULD FIND ALL THE ERRORS & PROBLEMS IN 1 WEEK.

    I AM EMBARESSED FOR THIS TEAM. I HAVE PROGRAMMERS IN CHINA AND USA, WHO WOULD HAVE HAD THINGS FIXED 10 X FASTER.

    "BEST OR NOTHING" IS AMERICAN PHYLOSOPHY AND WHY AMERICA BECAME #1 COUNTRY IN THE WORLD IN 200 YEARS.

    & REST OF THE "LAID BACK" 3RD WORLD STILL LIVES PRIMITIVE LIVES
    BECAUSE THEY PRACITICE.
    "GOOD ENOUGH"
    3RD WORLD PHYLOSOPHY.

    "NOT EXCELLENCE" AMERICA WAS FOUNDED ON!

    47th ranked
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    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. can't handle large PFC..

    aol gold can't handle a large PFC..constantly accessing the hard drive..this doesn't happen with my other screen names that have a small PFC..the old AOL did not have this issue..

    141st ranked
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  3. 1761 brings back "Re-enter password" after sleeping

    was happening several releases ago, got fixed, now broke again.

    When Windows goes into sleep mode, upon wakening - AOL requires password again - EVEN THOUGH on my desktop, it is remembered!! (i.e. not needed to log on)

    192nd ranked
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  4. 192nd ranked
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  5. When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email.

    When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email. Now it just inserts it at the smallest font available. If you write next to the link now your text looks out of order of sorts.t

    226th ranked
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  6. Thanks for all the fixes -- BUT...

    Glad to see the huge number of corrections, but there's many more before your done..

    This one -- Still NO Color selections for the font in emails

    167th ranked
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  7. PLEASE, PLEASE , PLEASE FIX "THE BASICS"

    FIX THE BASICS AOL GOLD IS WORST PROGRAM I EVER USED. I BEEN USING COMPUTERS SINCE 1987.

    1.) SAVE DRAFT SHOULD SAVE THE ORIGINAL DRAFT ONLY
    "1 TIME" IT SAVES MULTIPLE COPIES.

    2) COPY, PASTE, CUT, UNDO, SPELL CHECK WORKS ONLY 50% OF TIME.


    1. BROWESER EDIT WORKS 50% OF TIME


    2. IT TAKES 4-10 CLICKS FOR EMAIL TO OPEN SOMETIMES IT FREEZES.DOESNT OPEN AT ALL, OR WILL NOT SEND.


    THESE ARE BASIC EMAIL FEATURES WE USE EVERY DAY. ARE WE HAVING A LANGUAGE BARRIER HERE, YOU ARE FIXING THINGS NORMAL PEOPLE USE ONCE A MONTH!!!

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  8. almost all the windows size and position can be set but Not ALL. LIke email status,

    Make all the windows size and position have the ability to be set. Now it is most, but not all.

    111th ranked
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  9. 55th ranked
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  10. 84th ranked
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  11. There are NUMEROUS 'suggested' problems not being fixed.

    I, and others, have been suggesting problems that need to be fixed - yet none are being done ever since you've forced users onto the Gold Beta.

    Will this BETA ever get the fixes being asked for?

    47th ranked
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  12. FIX BASIC BROWSER BUGS P-L-E-A-S-E

    FORGET STICKY KEYS, AND SORTING ORDER. FIS THE BASICS. AFTER 2O YRS I NEVER SAW WEBSITE WITH SO MANY ERRORS, ITS TECH 1989 ALL OVER AGAIN
    I USE COPY PASTE, & SPELL CHECK EVERY TIME I SIG ON/

    AOL GOLD BROWSER HARDLY FUNCTIONS.
    1...SPELL CHECK IN WEBSITES-FORMS WORKS 25% OF TIME
    2....COPY PASTE WORKD 25% OF TIME
    3... EROR MESSAGES 50% OF TIME
    4... EMAIL SUBJECT BAR, CANT PASTE REPEAT SUBJECTS.
    5.. PROGRAMMERS SHOUDL USE THE EMAIL AND AOL BROWSER ... IN 1 DAY THEY WILL SEE MOST OF THE ERRORS.

    111th ranked
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  13. Please give line spacing selection

    I have the wording for some emails I regularly send on MSWord.doc document files, where single line spacing is used. When I copy and paste to an AOL send email the line spacing becomes double. Can this be fixed please?

    97th ranked
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  14. Browsing History

    Thank for adding more to the browsing history!

    192nd ranked
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  15. VERY WEIRD Result writing an email, with underscore character ("_")

    While entering an Underscore as part of a file name in an email
    (I.E. under_in-middle.pdf) the underscore did not show?! ... I copy/pasted that string elsewhere and it did display !!??

    I tested many underscores on a blank line in the same email - and they ALL SHOWED!?!

    ONLY in that one section where I could not get the underscore to show, even copy/paste of an underscore in another line to that one
    spot, it would not show?!

    226th ranked
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  16. Top line - Edit - Find in Top Window .. Needs count

    When using the Find in Top Window (A VERY useful tool!)
    there is NO count of items found. When the searched for word is NOT in the top window, no indication is given (i.e. Not Found!) and when many are found, well same thing - no count..

    192nd ranked
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  17. Fix the "Insert a Text File " for email..

    When I use the "Insert a Text file" from the email drop-down,
    ALL comes in without line-breaks and multiple blanks.
    Basically all formatting is lost making the use of this function worthless.

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  18. Search in mail folders not working right

    When I enter a set of letters such as "abc" or "cde" in userid "abcdefg@xyz.com" or the "abc" in the subject "this Labcoat", That email WILL BE FOUND and highlighted..

    BUT, when trying to find "Un" or "know" in "UnknownSendfer@UnknownDomain , These are NEVER Found
    Nor will the seach for "know' in subject line with "do you know" on one of those "unknown..." sender emails

    The search acts as if the blind copy emails ( Unknownsender ) don't exist.

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  19. browser should show progress. Sometimes you think it is frozen , so you refresh , and it screws up the whole session.

    At the bottom it should show the web address and if it is making progress or stuck, because the website sucks or the browser is stuck. If you jump the gun and refresh some secure websites make you go through new verification **** to get back in.

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  20. When system TIMEOUT occurs, AOL loses password

    When leaving the computer for a time, Windows times out..
    Upon return, AOL demands its' Password - Even though the password has been saved.

    My Desktop AOL normally comes up without needing the PW. The 'saved password' was always copied to each new release of the Beta, but once that timeout occurs, the PW is required.

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