AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
198 results found
-
tech support
Horrible tech support
7th ranked -
FIX YGM
Get YOU'VE GOT MAIL back working like it always was. It been 2 year since it has stop work properly. I just can't understand how hard it can be to get something that simple to not be able to FIX it.
69th ranked -
something broken between AOL Desktop Gold and Facebook
In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get…
12th ranked -
When I post something on AOL News my whole email address shows instead of first name
Why is it when I post something and someone replys to me it shows my whole email address instead of just the first name like everyone else. This is dangerous as if I say something the person does not like they can email directly to me.
69th ranked -
Billing
On 6/10 I received from AOL Gold a confirmation email, quit billing me.
43rd ranked -
Stop reformatting my documents!
Please stop reformatting my documents! I used to be able to copy and paste documents with my own easy to read formatting. AOL has decided to alter every document I attempt to send by changing my spacing, not only between sentences but also between paragraphs. Just stop it!
69th ranked -
43rd ranked
-
Why do
Why do I have to sign in to AOL and sign in again in order to get to the welcome screen ? Is it going to be a extra charge for that to ?
69th ranked -
this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold
this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold
20th ranked -
Allow me to sign in to "Login.gov"
Allow me to sign in to "Login.gov"
69th ranked -
I always disable all Sounds on PC AOL Desktop Gold. Suddenly the Sounds of AOL functions are heard since 2-3 days ago. (today is 10/22/26)
I always disable all Sounds on PC AOL Desktop Gold. Windows 10 pro. Suddenly the Sounds of AOL functions are heard since 2-3 days ago. (today is 10/22/26) I disabled the Sounds in the Settings. Now only the "Goodbye" is still heard. Very annoying. Was there a glitch this week? I tried an AOL Chat help and they referred me here. What can be done to stop this one sound? Thank you. And what is this AOL sign-in Agreement that I need to agree to in order to ask this question? And I'm already signed-in. I don't want my info…
69th ranked -
I am not subscribed to AOL desktop gold and I'm paying for it! YuckQ
I am not subscribed to AOL desktop gold and I'm paying for it. Yuck!
69th ranked -
Why do you ask me if I want to sign in with fingerprint or code EVERY TIME?
If you use ADG on a desktop, why do you ask every single time I sign on to each screen name if I want to use a fingerprint or code? I do not. Its a desktop computer, which I assume ADG is used on mostly.
Ask once a month or once a week, but not every time.69th ranked -
12th ranked
-
FIX IT
This week AOL has reared it's head and NOT in a good way! CONSTANTLY ASKING ME TO SIGN IN AFTER EACH STEP OR SCREEN! SIGN IN TO GO TO AND FROM MAIL! SIGN IN, PASSWORD, PASSWORD. PASSWORD! EVEN AFTER THE BOXES CHECKED LIKE I USED TO HAVE IT, PASSWORD! I have 2 other screen names that still work, thank god. But my primary? Fix it or give your paychecks back! Anyone else going through the same frustration?
69th ranked -
counter attached to mail app is very wrong
the inbox email counter will show 15 attached to the app only to find out there is only 1 that take a 2 second delay to show up after opening the inbox.Turns out the counter is including emails in the trash, only way to get rid of it is to empty the trash. this app has worked flawless for many years on the iPhone 15 running latest iOS until recent (overhaul)
69th ranked -
aol can start giving answers to users request
What is the green box with what appears to be a symbol that looks like microsoft defender icon top right corner in aol mail
43rd ranked -
I need to delete email suggestions , I was on the phone with tech support and we could not resolver the issue
I need to be able to delete email suggestions for accounts I previously emailed. For instance they are not contacts but show up everytime I start searching. I do not want these TOP suggestions on my browser and there is no way to DELETE them. I was on the phone with Tech support and they suggested I send feedback. Please help.
69th ranked -
aol mail ad's web store a fake, fraud
I tried to by a Christmas themed wall decoration with led lights from an ad on my AOL mail, but marlowlaneo.com seems to be a fake online store in China that Norton is now blocking, so we are out over $50. AOL does not seem to vet or stand behind their advertisers.
69th ranked -
I HATE YAHOO
this yahoo screwed up my AOL big tim. WHAT THE **** DID THEY DO?????>??
69th ranked
- Don't see your idea?