AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
59 results found
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Can't print images in email without downloading??
I'm still paying for a "Gold" subscription, but I'm beginning to wonder why. What happened to hte "KISS" principle that made AOL great? Everything that used to be easy, now requires "workarounds" to accomplish.
4th ranked -
8th ranked
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AOL adding an unremoveable header/footer to a composed body email during printing!
How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank composed email for 30 years. NEVER have these AOL auto headers/footers appeared until last week! In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed. I still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone! My AOL address is autoprinting at the top of…
17th ranked -
Unable to navigate in Yahoo Finance website.
I can no longer navigate (go pages into) in Yahoo Finance beyond its main page. I have it in my favorites and even tried search but website Yahoo Finance stuck on main page. This started on 12/4/24. Other websites work just fine. Yahoo Finance works just fine if I go outside of AOL to use google chrome or Microsoft Edge browsers. AOL tech support is useless. They say its not their problem that Yahoo decides AOL not compatible with them. I told tech person that AOL management should contact Yahoo to resolve their differences. He said "sure". I am being…
17th ranked -
ADG problem to finance.yahoo.com
I can't access my Yahoo Portfolio with ADG, when I tried to access the site the screen just freezes. I used ADG to access it for many years with success but now I can't If I go to finance.yahoo.com with other browsers I can get into my account. I called AOL and the advised me that my ADG is not compatible to Yahoo and it needs an update. Looking forward to an immediate update to resolve this issue.
8th ranked -
Address book problems
I have spent the last hour on the phone with tech support trying to be able to edit and/or delete contacts in my address book. I have uninstalled the program and reinstalled it. Nothing the agent tried has worked and when I try to edit an address in the address book, no change is made. I also cannot delete any contacts.
17th ranked -
Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
8th ranked -
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
8th ranked -
I am paying $15.00 a month to use AOL, not be a beta tester
Either I can't get on AOL or my PC freezes after I do. I am paying $15.00 a month to use AOL, not be a beta tester. It is very annoying.
8th ranked -
Can't access bank website
some bank website is working on ADG, some are not due to compatibility issue
8th ranked -
You are showing a fraudulent ad
In your Hot News you are showing American stamps at a discount. That is NOT by the U.S. Postal Service!! The U.S. Postal service has a special coating on their stamps that shows up with ultra-violet light and these do not. If the USPS tests the letters, they can sue, they can NOT deliver your mail if they choose to. This is like using fake money to buy things. It should not be shown through AOL under Hot News!! If you want our USPS to go under, then use those and find a way to deliver your own mail because…
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The constant changes are clearly deleting many good features. If it is already available and it is used, why change it. More options needed
I want to access all mail like the past, page by page. I need to research previous responses constantly.
17th ranked -
17th ranked
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system unresponsive and the e-mail inbox window does not refresh after overlayed with another window
After I login to AOL Desktop gold the AOL system is hanging and unresponsive for about 30 seconds before it becomes responsive again. Also when I click on read e-mail the AOL desktop system becomes unresponsive again and hangs for about 30 seconds before email displays. It does not appear the e-mail has been refreshed. ALso when I open an email to view the contents and then close the email, the email inbox listing screen contents is wiped and not refreshed automatically after it is overlayed with another window. I have to click on read email again to be able…
2nd ranked -
What a piece of **** AOL desktop gold is . Nothing works correctly on this ,and this company does not care they just want to collect money .
THIS IS WHAT HAPPENS WHEN A COMPANY GOES WOKE AND HIRES INCOMPETENT IDIOTS. AOL SUCKS ,AOL GOLD DESKTOP NOTHING WORKS CORRECTLY .HOW DOES A COMPANY CONTINUE TO PUT OUT **** PRODUCTS AND GET NUMEROUS COMPLAINTS WITH NO IMPROVEMENT TO FIX PROBLEMS.
8th ranked -
The rolling news ribbon on the Welcome screen no longer has a pause selection.
The rolling news stories on the welcome page used to have a pause selection where you could stop the news from advancing to the next topic. Shouldn't be difficult to restore it. Just curious why it was removed.
7th ranked -
email barely works
Hangs for so so so very long. I have no virus, its AOL
8th ranked -
How can I disable the new auto bulleting feature? Whether I use numbers or dashes, auto indent with bullets pops up. Grrr! Hate it!
How can I disable your new auto bulleting? I want to organize my emails my way, not how some AOL person thinks is good. Quit messing with stuff.
17th ranked -
write
The Write window for ADG is not go away. Member called thrice, it is now working but in some emails that he will going to send, it is still happening. Hope you can fix it as soon as possible. Thank You!
17th ranked -
Browser tabs load in reverse sequence from prior session. I have 7 open tabs,
I have 7 open tabs. When I sign off and restart the 7 tabs load up in reverse order from the prior session.
17th ranked
- Don't see your idea?