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142 results found

  1. My AOL Gold App is taking forever to OPEN

    My AOL Gold App is taking forever to OPEN

    56th ranked

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    0 comments  ·  Admin →
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  2. cannot autopopulate sender from address book

    I cannot autopopulate the sender on the address book
    doesn't work on ADG
    works on website webmail

    56th ranked

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    0 comments  ·  Address Book  ·  Admin →
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  3. fix YGM sound

    Are We ever going to get YGM sound back? Your tech people must not be to smart not to be able to fix 1 simple problem. We are paying for that service and not getting Our monies worth. At least tell AOL members if We are going to get it back or NOT. My next step to to contact AOL HQ's.

    56th ranked

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    1 comment  ·  Admin →
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  4. Fix authentication issues on multiple websites (Browser Support Issue?)

    Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.

    We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in…

    56th ranked

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    1 comment  ·  Browser  ·  Admin →
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  5. Print Preview

    The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion

    56th ranked

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    1 comment  ·  Other  ·  Admin →
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  6. No longer getting "Underliverable" alerts when email address mistyped. Why? Please fix. Tech Support witnessed it.

    Please send "undeliverable" alerts when an email address has been mistyped. That's How I know my email did not get delivered and I can correct the error and resend. Why was this alert removed? PLEASE FIX IT! IT'S CRITICAL TO ME.
    Thank you.

    56th ranked

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    0 comments  ·  Admin →
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  7. can you please give a list of what goes against the guidelines?

    i responded to a post that was factually incorrect and said .... you definitely need to read more and my comment was flagged in red and said it wouldnt be posted... can you please list words that arent allowed in a sentence in the comments? thank you!!

    56th ranked

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    0 comments  ·  Admin →
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  8. tech support

    Horrible tech support

    8th ranked

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    2 comments  ·  Admin →
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  9. FIX! YGM PLEASE!. It is going on almost a year and still haven't fix the problem.

    Fix YGM PLEASE

    8th ranked

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    2 comments  ·  Sounds  ·  Admin →
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  10. changed color

    Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?

    33rd ranked

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    2 comments  ·  Mail  ·  Admin →
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  11. ADG

    Hi Team,
    I've seen some changes on te AOL Desktop Gold.
    Before it doesn't highlight the email I clicked on.
    and now i was highlighted in "blue".
    Kindly revert the changes as it's hard to check email.

    17th ranked

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    0 comments  ·  Mail  ·  Admin →
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  12. highlight

    The highlight on my email is dark blue and it is hard for me to see my mail.

    17th ranked

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    0 comments  ·  Admin →
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  13. AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to

    AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.

    2nd ranked

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    3 comments  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  14. The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.

    The new default dark blue with black text is horrible.
    Very ******* the eyes. Could find no Settings to change it.
    Please give us options.

    8th ranked

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    1 comment  ·  Admin →
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  15. Build .5065 Mail highlight

    The new default dark blue with black text is horrible.
    Very ******* the eyes. Could find no Settings to change it.
    Please give us options.

    24th ranked

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    0 comments  ·  Admin →
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  16. Stop relocating the AOL icon on my desktop.

    Stop relocating the AOL icon on my desktop. I have placed it just where it is most convenient for me. Please leave it alone. Not a big deal, but it is an irritant.

    33rd ranked

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    1 comment  ·  General  ·  Admin →
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  17. Cannot search for items on shaws.com or acmemarkets.com

    Title says it all. When you type in a product you want to search for on shaws.com or acmemarkets.com, you can never submit the search. Not by pressing the Enter button on the keyboard, and not by clicking the magnifying glass icon in the search bar.

    56th ranked

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    0 comments  ·  Browser  ·  Admin →
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  18. Facilitate transfer of AOL files to other devices

    I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide…

    33rd ranked

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    0 comments  ·  Mail  ·  Admin →
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  19. Bring back AIM!

    I speak for everyone, we need the little running man and IM chimes. Bring him back!

    5th ranked

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    1 comment  ·  Admin →
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  20. Aol desktop Gold

    compatibility of Aol Desktop gold in Adobe

    33rd ranked

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    Gathering Feedback  ·  0 comments  ·  Other  ·  Admin →
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