130 results found

1. About box doesn't match visual theme

   Help>About AOL dialog. Bottom middle frame renders in opaque white, should be transparent as to support better visual consistency with themes

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2. Spam folder count not up to date
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3. Why can't AOL Gold keep up with my chosen Browser when I play a Game?

   I use Google Chrome for my active browser whether it be on AOL Gold or when working with another program. My current Chrome browser is up to date according to Google and on my Desk Top, using Windows 11. The problem is when AI go to "Games" on the tool bar, and attempt to play any of the games which are sub let to Masque LLC, it tells me that my "Browser is at 144, and I can ignore or update", the trouble is my Browser is already updated to 148, but for some reason AOL is refusing to note that fact. Also the screen freezes from time to time, and the audio for the games go mute often. I've worked with the tech support at Masque, and they say that AOL is the problem, not them. So why can't AOL Gold see that my Chrome Browser is Up to Date??? And NO I'm not changing Browsers!!!!

   I use Google Chrome for my active browser whether it be on AOL Gold or when working with another program. My current Chrome browser is up to date according to Google and on my Desk Top, using Windows 11. The problem is when AI go to "Games" on the tool bar, and attempt to play any of the games which are sub let to Masque LLC, it tells me that my "Browser is at 144, and I can ignore or update", the trouble is my Browser is already updated to 148, but for some reason AOL is refusing to note… more

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4. Get Instant Help: Ways to Contact Aol Customer Care

   Aol Customer Support Number +1 844-588-2505

   Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

   First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

   Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users more control over custom rules and filters would help users manage their inboxes more effectively.

   Third, customization options are limited. It would be helpful to allow users more control over the layout, density of emails, preview size, and theme options. Power users would also benefit from advanced settings for sorting, labeling, and automation.

   Fourth, account support and recovery tools need improvement. When users experience login, security, or account access issues, it is difficult to find clear ways to contact support or get real-time help. Adding more transparent support options within New Mail would increase trust and user satisfaction.

   Finally, reducing ads and making them less intrusive would greatly improve usability. Ads can sometimes interfere with reading or navigating emails, especially on smaller screens. A better balance between ads and functionality would enhance the overall experience.

   Overall, Aol New Mail has strong potential, and focusing on speed, customization, smarter filtering, and better support access would make it more competitive and user-friendly.

   Aol Customer Support Number +1 844-588-2505

   Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

   First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

   Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users… more

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5. My location on aol homepage is wrong and nothing fixes it

   Every time I fix my location on AOL homepage it reverts back to Quincy WA. I don't live there! NEVER HAVE AND NEVER WILL. WHY WONT IT STAY AT MY LOCATION??? I've tried previous suggestions and it does not work.

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6. This sucks!! It didn't open my New mail when clicked on!

   This should be easy & work well when clicked on! Be it mail or spam!

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7. Whatever you're doing, it's not working.... It takes 5 times longer for Gold to open. It shuts down in the middle of keyboard strokes,

   Whatever you're doing, it's not working.... It takes 5 times longer for Gold to open. It shuts down in the middle of keyboard strokes,

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8. I could really use a print function to list everyone in a distribution list

   I could really use a print function to list everyone in a distribution list

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9. Fix safe search

   I am having problem searching images. Some of them are adult images such as, topless woman. Safe search does not appear to be on. This just started happening recently. Please fix the issue.

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10. i am so sick of the TRUMP bashing on your lying pages quit or you have one less paying customer

    i am so sick of the Trump bashing on your lying pages quit or you will have one less paying customer

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11. Please explain the logic for having a delete all button on the spam folder but not on the recently deleted folder.

    If I hit the delete all button to delete all messages in the Spam folder, they are placed in the Recently Deleted folder. Logic tells me there should be a delete all button on this folder as well.

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12. this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold

    this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold

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13. Restore feature

    AOL should have a restore feature to reopen the tabs that were being used after it crashes or shuts down.

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14. 2 factor authentication issues

    AOL recently added 2 factor authentication for my account. My first option is getting a code sent to another AOL email - if I leave my primary email to get code in other email, how do I get back to my primary?
    Second option - get code on What's App - but I never go to that app and don't know how to.
    Third option - click other options & then I can choose a text or phone call to my cell phone. Why are you making it so complicated? Why not just send text to my cell phone to start with?

    AOL recently added 2 factor authentication for my account. My first option is getting a code sent to another AOL email - if I leave my primary email to get code in other email, how do I get back to my primary?
    Second option - get code on What's App - but I never go to that app and don't know how to.
    Third option - click other options & then I can choose a text or phone call to my cell phone. Why are you making it so complicated? Why not just send text to my cell phone to… more

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15. i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything

    i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything

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16. Please add a "Delete All" to the recently deleted mail folder. Please don't respond with using the CTRL key.

    I receive on average 30 to 40 items of spam mail daily. Using the Ctrl key is a pain in the Azz.

    Thank you

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17. Aol Desktop Gold update issues

    Unable to update. Every time I go on the message comes on to update. when i press ok nothing happens. message comes up every time I log on.

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18. I don't like printing AOL Say the email is 3 pages and I only want to print the first two I can't because it does not give me that option.

    Also I can select two or single sided printing. The only way I can get around this is to print to PDF and print that on my printer I have the option to select the number of pages I want printed or single or double sided.

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19. Quick Find D

    Quick Find will not find email addresses. It will only find matching words in the SUBJECT area. This always used to work. Just stopped two weeks ago. Searching for past correspondence is an important tool for our business.

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20. Can't read my mail!!!!!

    I can't read my mail. I open a message ... and AOL doesn't fill in the text. (Yes, my network connection is fine. I pull up chrome, type something random, and get a reply instantly.) Mail is what I am on AOL for!!!! Fix this, or you will lose me. Then when you got to your advertisers, they will see how few subscribers you have ... and you will go out of business. FIX THIS!!!!

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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!