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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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96 results found

  1. 34th ranked

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  2. Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?

    Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
    Avant on pouvait les bloquer, maintenant que vous l'avez enlevé, ça ne marche plus !

    34th ranked

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    0 comments  ·  Mail  ·  Admin →
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  3. you offer to block email senders, i click on it, but it dont seem to be blocking anyone.

    fix it so the 'blocking' feature works in ALL areas, especially in email.

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  4. My AOL Gold App is taking forever to OPEN

    My AOL Gold App is taking forever to OPEN

    34th ranked

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  5. cannot autopopulate sender from address book

    I cannot autopopulate the sender on the address book
    doesn't work on ADG
    works on website webmail

    34th ranked

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    0 comments  ·  Address Book  ·  Admin →
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  6. fix YGM sound

    Are We ever going to get YGM sound back? Your tech people must not be to smart not to be able to fix 1 simple problem. We are paying for that service and not getting Our monies worth. At least tell AOL members if We are going to get it back or NOT. My next step to to contact AOL HQ's.

    34th ranked

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    1 comment  ·  Admin →
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  7. Fix authentication issues on multiple websites (Browser Support Issue?)

    Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.

    We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in…

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    1 comment  ·  Browser  ·  Admin →
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  8. Print Preview

    The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion

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    1 comment  ·  Other  ·  Admin →
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  9. No longer getting "Underliverable" alerts when email address mistyped. Why? Please fix. Tech Support witnessed it.

    Please send "undeliverable" alerts when an email address has been mistyped. That's How I know my email did not get delivered and I can correct the error and resend. Why was this alert removed? PLEASE FIX IT! IT'S CRITICAL TO ME.
    Thank you.

    34th ranked

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  10. can you please give a list of what goes against the guidelines?

    i responded to a post that was factually incorrect and said .... you definitely need to read more and my comment was flagged in red and said it wouldnt be posted... can you please list words that arent allowed in a sentence in the comments? thank you!!

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  11. changed color

    Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?

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    2 comments  ·  Mail  ·  Admin →
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  12. Cannot search for items on shaws.com or acmemarkets.com

    Title says it all. When you type in a product you want to search for on shaws.com or acmemarkets.com, you can never submit the search. Not by pressing the Enter button on the keyboard, and not by clicking the magnifying glass icon in the search bar.

    34th ranked

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    0 comments  ·  Browser  ·  Admin →
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  13. attachment

    Unable to send / open an attachment on ADG. It close ADG right away.

    34th ranked

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    0 comments  ·  Mail  ·  Admin →
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  14. Group contact not functioning

    It has been 7 months since I was able to send an email to my book group club, kindly check as to why it isn't functioning, thank you! This is though AOL Desktop Gold

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  15. THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???

    THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???

    34th ranked

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    0 comments  ·  Sounds  ·  Admin →
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  16. remove the video advertising they are distracting and iritating to the eye. I have been paying for my account for over thirty years

    remove the video advertising they are distracting and irritating to the eye. I have been paying for my account for over thirty years. I think its time to move on

    96th ranked

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