AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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799 results found
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fix aol gold or i will close my account of 40 years ,have managment call me before i do
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I would like to use AOL chats on my devices, but you don't allow it!
I would like to use AOL chats on my devices, but as of now, you allow neither Linux computers, nor Android tablets to do so. You don't presently allow it, but that's really up to you, isn't it? Would you please accommodate it?
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When I try reading AOL news, I only get close to the end of the article when I click next I get a blank page And then I have lost the welcom
Can't complete news items I click NEXT and get a blank page and then loose my welcome page. I have to click welcome in the top left corner and then start over, but still can not see the end of the article. This is enough to make me consider another option to AOL
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Background Processes never stop in Windows 10!!
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of…
We are sorry to hear that you are experiencing issues with the AOL Desktop Gold, and we apologize for the inconvenience.
You will see multiple CefSharp processes (along with the regular AOL Desktop Gold and Tray app processes) in your Task Manager in case you have several windows opened inside the AOL Desktop Gold (mailbox, email or browser), just like you would when having multiple tabs opened in external browses (Chrome, Firefox, Internet Explorer).
Regarding the issue opening the AOL Desktop Gold, we have a few solutions for you.
First of all we recommend updating the Windows operating system. It is essential to have the core components, of the operating system, up to date in order to ensure the best functionality for the applications on your system.
To improve the performance of your computer you can enable only essential startup programs. To do that, please follow the steps from this…
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Start covering Venezuala and how Socialism is working for them.
You need to start covering the real news. How about Venezuela and how socialism is working for their nation. Maybe you can prevent this from happening to America.by doing real reporting. AOL is more like a national tabloid of Hollywood rather than a real news organization.
Oh and try supporting the President. -
TRASH IT!!!! FOR LAST 3-4 MONTHS I HAVE CALLED AND COMPLAINED ABOUT FAILED SERVICEIN DESTOP GOLD....I AM STILL GETTING SAME PROBLEMS OVER PA
FAILED DEST TOP GOLD AND THE AOL TECH ACKNOWLEDGES MY PROBLEMS WITH "SORRY SIR WE ARE FIXING PROBLEM,,! ONE TECH ADDED THE OLD AOL DESK TOP ICON TO MY DESK TOP SO I NOT USE DESKTOP GOLD. TODAY I CALL IN WITH SIMILAR REPORT OF LOST EMAILS WHICH I HAVE DRAFTED AND TRYING TO SEND. YESTERDAY'S jAN.25 INVESTMENT PROPOSAL WAS SUDDENLY LOST FROM MY PC AND NOT ABLE TO FIND ON BOMGARD....THIS SAME PROPLEM OCCURES 2 TIME IN DEC AND JAN BUT AOL REFUSES TO FIX....MY AOL LOST STOLEN MAIL IS AN CRITICAL IMPORTANT EMAIL TO M.OFARRELL OF AOL....ANY…
Sorry to hear about the continuous issues. We want to put you in touch with our Gold dedicated technical support so they can troubleshoot these issues further. Kindly give us a call at 1-888-265-3733, one of our specialists are available for you as we speak.
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OK I TRIED TO DO THIS BUT AFTER I CLICKED # 4 ALL IT KEEPS DOING IS LOADING I WAITED FOR OVER 5 MINUTES AND IT STILL DID NOT LOA
OK I TRIED TO DO THIS BUT AFTER I CLICKED # 4 ALL IT KEEPS DOING IS LOADING I WAITED FOR OVER 5 MINUTES AND IT STILL DID NOT LOAD, SO WHAT IS THE PROBLEM WITH YOUR APP, SO I STILL CAN NOT CANCEL, I DID TRY THIS SEVERAL TIMES
PLEASE FIX THIS-- MY ACCOUNT PROBLEM -
why is local news for area code 33322 the miami herald you can only read the start of the story then if you want more you have to pay them
get rid of the miami herald for local news for south florida each time you try to read a story when you click on continue for the news story all you get if 15.99 to read it . i am already paying for aol service and always got local news without an extra charge please fix
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WTF
I go into help and get sent to a screen where i HAVE TO SIGN UP FOR IT!??? I have been trying to get the holidays removed from my calendar, I mean seriously HUEY LONG DAY??? Could do it before you guys IMPROVED it. Can't do it any more. Why do i pay you people? What do you do for me? This feedback screen is a perfect example. You don't read these things you ain't gonna answer me.
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I must be able to edit my birthdate since you system has the wrong birthdate.
My birthdate is wrong in your system. There has to be a way to edit my birthdate otherwise you are telling the state, hospital, FBI, Social Security, US Navy, US Army and VA are all a bunch of liars which you would be including my parents and the newspaper that reported my birthdate. Do not tell me you can not change it as I have been to computer programming school and I was taught that all information is not "set in concrete".
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The Quick Find feature in email was better before AOL decided to "improve" it.
Please fix the Quck Find feature in email so that it quickly finds ALL the email from one particular sender. If I ask for carpenter3@aolcom, it should show me ONLY the emails from that person. All of them listed one right after another instead instead of being innterspersed with other emails. That's how it was until today when an AOL technician installed a new version of AOL on my computer. The old AOL was better with regard to Quick Find. Hope my explanation makes sense.
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It is horrible. We hate it.
We need to be able to send mail without trying three or four times each time.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Gold is getting worse and worse.
First you take away the ability to organize the favorites. Now you have removed the User ID's from the sign in screen. And the Add a New User does not work? And when you try and type an email, the address automatically goes into the body of the message. The problems go on and on. What are you doing?
Thank you for your post. The product team is not planning to change the alphabetical listing of favorites.
As you might have noticed we changed the login process in AOL Mail, to a more secure 2 step login, which helps prevent your AOL account from being compromised or hacked.
I’d like to have one of our Technical Support agents investigate the email composing issue. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Since last Update everything is messed up worse
Since the last update it seems everything is a mess ....worse than before if thats possible......Emails are a nightmare to send, all you get are either "try again in few minutes" or get errr msg!!! and still no staus available of mail sent......Why do you keep screwing it up??? Your making it worse each time!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Improve you news & update it
Your news articles/reviews seem to run for ever & many are pure garage. The interview on "best before dates" has run its course weeks age , take it off & not interesting in the least. Why not try & improving AOL's name by posting better articles/reviews, your news is boring. It makes me want to get rid of my AOL acct.
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web site is impossible to Delete previous Credit Card from Account !!!
Make it easier to Delete Old Credit Card from Account, which currently does Not Work and requires going through the Tortures of the Damned to try to delete the old info there... Spent over an Hour and still nothing would delete old card number !!!
Stop Telling People to Manage Subscriptions to do it, That Does Not Work !!!Hi there, we are sorry to hear that! We'd like to further investigate this, can you
message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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network error
Have been getting this error message for 1 week now. The error messages come up repeatedly after about an hour and then stop.The connection is fine. Please advise how I can resolve this ASAP.
"Network Error
We seem to be having some trouble connecting to the internet. Please check your internet connection and then try again"Please power cycle (reboot) your modem/router, by following these steps:
Switch off and unplug the power from your modem/router.
Leave both unplugged for 30 seconds.
Plug the power back into the modem/router and verify that you are again connected to the Internet.If you still encounter issues call us at 1-800-827-6364.
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Improving Linux compatibility of installer with latest Beta versions (.net 4.8 won't install)
Hello everyone from Germany,
AOL was my first ISP back in 1998 and I thought of what has become of this old classic.
I learned about the Beta site and thought I'd give it a try on Linux using wine (wine is not an emulator).
Unfortunately the installer crashed right away when it was trying to install .net 4.8.
I posted the following but for this
https://bugs.winehq.org/show_bug.cgi?id=54735 -
Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails
Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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If you are staying on Windows 7, do NOT reinstall Windows unless you want a hassle!
If you are staying on Windows 7, do NOT reinstall Windows unless you want to go through the hassle of copying system files.
I have a few Win7 computers and noticed that when I did a fresh install on one of them I could no longer download AOL Desktop Gold. It gave a "download error". I called tech support and they said Windows 7 is no longer supported, which is silly. Windows 7 still works perfectly.
I had to take the installation files and Program Files folders and copy them from another computer to make it work. 11.0.4125 is…
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