AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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740 results found
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mailbox not working kicks me out everytime i try to read or pull up an email. uninstalled and reinstalled and tried several times sign in an
mailbox not working kicks me out everytime i try to read or pull up an email. uninstalled and reinstalled and tried several times sign in and out still not working. kindly fix.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Try again later, Oh Oh OOPS and don't forget the cute Broken Robot
I have been using AOL to keep connected I am disabled and cannot get out.....over the past few months there have been continual times when I cannot log in, or when I log in and hit my Mail box it says many funny things that just tic me off, say try again later... this now has been going on for 2 days. Looked up and read that OATH is owned by VERIZON and that they may be doing away with our emails... which forces me to get a more secure mail service. If anyone has a solution at your site,…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Complaint
COMPLAINT: Morons... Site says tech support 24x7, but try to get through (at 10:15 PM Pacific??) Also, when trying to reset forgotten password, the site won't accept anything that is remotely close to last or other computer used password, and AOL plays God saying "too short, try again."
I’d like to have one of our Technical Support agents investigate this. Please call our team at 800-300-5017.
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Get Rotita off of my computer
Do not need to see skin.
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Never had any problems until AOL Gold, now I can't even log in for my new mail. Then try to call for help good luck with that get message du
Try fixing aol gold
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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my aol desappeared from my computer
unable to get it back. what is happening?
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File Downloading
When an email has a file attached now, (1) it doesn't open like they used to and (2) there is no means to open files via Aol software like before. This is crazy! Now if you download something you have to find it on your computer which isn't always easy.
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import address book and favorites
I cannot import my address book into gmail or my favorites into Internet Explorer. Some of us use additional email accounts other then just AOL for email. I guess AOL holds back on this to try and keep you from giving up the paid AOL ?
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Hackers are trying to access my PC via the right-hand ad side, stating they're from MS & I've a virus! Thought you'd want this info!
Hackers are trying to access my PC via the right-hand ad side, stating they're from MS and I have a virus and my PC's been compromised! A man's voice comes on saying he's from Microsoft and that my PC's been compromised, along with type stating the same thing where the ads show in that right pane! You need to secure your ads as your software's obviously been hacked, and people who aren't as computer-literate as I am, will click on the links therein! Just thought you'd want to know this!!!
It appears that your computer might be infected with a malware. This form of malware can alter your default browser settings, and injects them with pop-ups. To resolve this, please run a full scan with your anti-malware or anti-virus program.
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account email notices differ. Same account, different computers
I use Gold on two computers. I have a number of email addresses. In one computer when I click to change accounts the number of emails unread shows in a window. On the other computer it does not. How can you resolve this difference?
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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When I try to delete an email on my list of emails, it often just brings up the whole email or the next email.
When I try to delete an email in my list of emails, it just brings the whole email up, or brings the next email up . Maddening.
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Syatem Mechanic purchase
I purchased System Mechanic but can't find or use it on my computer
To install your System Mechanic software please follow the steps from the following help article: https://help.aol.com/articles/how-do-i-download-and-install-system-mechanic
For immediate assistance, please call us at 866-485-9217 and one of our agents would be able to assist you with installing the software.
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AOL hopelessly radical left leaning...
After being a subscriber for over 25 years, I must say I am utterly disappointed that AOL has become so LIBERAL...it is one thing to lean left, but to provide statistics based on their opinion is not worthy of them. I only wish they would get back to reporting facts and at least, try to stay neutral politically....half the country is conservative, some how they cannot accept that FACT!!
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I have lost contacts in my group list. I run a business and need this to work. Cannot add a group either. It says try again in 5 minutes.
How about fixing the problem. It was 4 days ago that said try again in 5 minutes.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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We must be able to read attachments while still reading mail
How can I go to set up a file to place the attachments when I do not know exactly what the attachments are? I must leave the "reading screen" and then click on "my computer" to open files where the attachments was placed. And 5 out of 15 times the attachment is put by me) in the wrong location. THIS IS A HORROR.AND TAKES ME TEN TIMES AS LONG TO READ MAIL. i am thinking of leaving AOL where I have been for 17 years.unless there is a priomise of a correction.
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AOL Gold browser freezes up, locks, won't load even it's own pages
Really? I have to close the browser, and completely reboot my computer to get this browser to work properly? While this one is busy not doing anything, using half a gb of ram, I can open AOL Shield and go to the website I can't get Gold to open. Geesh, almost 300 revisions now and it's still a pain in the .............
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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AOL Desktop Gold (Not Responding)
AOL Desktop Gold is not responding on my computer. The issue is intermittent. I can navigate for a while and then all of the sudden it will not respond. Contacted AOL Tech Support. We run System Mechanic, still no good. Checked task manager to checked CPU usage. AOL Desktop Gold is the most highest running program on my PC. Please check this problem. Thank you.
Please send us a crash report in order for our engineers to look into this issue. To do that, please follow these steps:
1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
3. Type a short description of the problem, and click Send.For immediate assistance with this issue, please call us at 1-888-265-3733.
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when we try to play video in adg it does not make any sounds, went to settings set sounds in default everything was checked unsintall
when we try to play video in adg it does not make any sounds, went to settings set sounds in default everything was checked unsintall
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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Make email work, more than about half the time.
Fix the bugs. About half the time when I try to send or save an email, I get a message that I should "try again in about 5 minutes." That is unacceptable.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733.
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