AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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812 results found
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Make it Faster
I have mentioned this before in a post. This Gold version stinks. It cannot even keep up with my slow typing here on your comment block. I try to delete messages, and it takes way, way, too long to respond. You can improve it by clearing up the slowness, and if you cannot do that, then go back to the most previous version. My confidence level on Gold is lower than on any other application that I use daily. I have been a user for many, many years (and you can look it up if possible), and I have been…
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AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run ver
AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run very slowly. AOL has been promising to improve it since Day 1, and it never gets better. Every platform that AOL used before Gold worked so much better than this disaster.I'm glad that Verizon sold AOL so maybe the new owners will care enough to improve it.
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GOLD SUPPORT
starting in beginning of Dec. 2017 -
1- notified support about organizing favorites -
response - thats the way it is + can not + will not be changed
2 - at same time local news for location contained NO news for location , but contained news from 50 to 12,000 miles away - prior it contained news from local towns + area -
response - reset location , clear cache , cookies , etc . + restart -
- did not change - recontacted , NO response - contacted multiple times + received same scripted USELESS response or no… -
How Do I (1%866%357*0545) Download AOL Desktop Gold?
Answer: If you're looking for an AOL Desktop Gold download, (1%866%3570545) you can download and install the latest version by signing in to the AOL account associated with your active AOL Desktop Gold subscription. After logging in, navigate to the My Services or Subscriptions section, select AOL Desktop Gold, and click Download Now to save the installer to your computer. Once the download is complete, double-click the setup file, follow the on-screen installation instructions, and sign in with your AOL username and password to activate the software. Before installing, ensure your PC meets the minimum system requirements (1%866%357…
73rd ranked -
AOL GOLD IS REALLY BAD NEWS ON SO MANY LEVELS...
REALLY BAD NEWS FROM ALL THOSE CHINESE TECHS WHO ARE TRYING TO REPAIR AND FIX REMNANTS OF AOL 9.8 WHICH WAS NOT INCLUDED IN THE OATH PURCHASE. SO, NOW THEY ARE EMBARRASSED TRYING TO CATCH UP AND MAKE SOME SORT OF APPEARANCE. REALLY SAD AND DUMB, AND WE PAY FOR THIS?
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I pay for gold and your service ***
Trying to solve my mail problem for 1 week and getting no help
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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my email is being blocked from people trying to send
Your service ****
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Advantis ads
I was just TRYING to do the IQ quiz on Trend Chaser. I gave up because those damned ads kept swirling aournd on the bottom corner. When I was taking those types of tests years ago, I do not remember having to put up with those things while trying to think. I don't know tho in the **** thinks this **** up.
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Tech support and the attitude that they have and just hang up on you when they cannot figure out how to fix a problem
Having a problem with the Masque Texas Holdem poker game loading and the tech that was working ( KEN)with me to try and find out why the game was intermittent and sometimes load and others wouldn't and after messing with it for about 45 minutes and he couldn't figure out what the problem your TECH KEN HUNG UP THE PHONE ON ME AND WE COULDN'T GET THE PROBLEM FIXED AND THIS IS THE MESSAGE I HAVE FOR YOU: IF THIS IS THE WAY THAT YOU ARE GOING TO DO BUSINESS IN A WAY I AM GLAD FOR YOU THAT YOU…
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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favorites
when i do a search in the Favorites due not being able to find the site listed in my favorites, which is rather long, it displays the site i want but doesn't show where the site is listed in my Favorites so i have to manually find it and move the site to where i want it listed. it would be great if when we search is to go right to where it is listed so we know exactly where it is listed. i have a lot of major favorites, i.e., truck issues, DAV, Bills, and a lot of sites…
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I do not really expect anything out of this feedback but here it is anyway.For the last 9 days I have been blocked from My AOL account. I ha
I Can not sign into my AOL account. I have tried and tried to do so with success. I am almost ready to Cancel my AOL account I have had for 20 years or more. You can see if you check from your end that I have had this account a long time. I do not wish to do this but If I can not sign into the account, i have no other Ideas. I have tried everything even to changing my Pass word. I try and the Help desk sends me a code word via telephone. This has been…
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-800-827-6364.
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You can start by answering your phones. I've been on hold now for 21 min.to Tech. Have problems with Comp check up. Pay for it and it will n
You can start by answering your phones. I've been on hold for 23 min. now trying to get Tech support.
We apologize for the long hold time you experienced. Your feedback is valuable to us, as we strive to continually improve our user experience.
For comprehensive AOL Computer Checkup online help, check out our help article: https://help.aol.com/articles/aol-computer-checkup-features-and-benefits or contact technical support at 1-888-847-3541.
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Ask Ex-Tech. employee, Brent to stop calling asking for personal Info.
Brent, your EX. Tech. employee is calling AOL customers and trying to get personal Info. and his wife/girlfriend is in on it also.
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stop conning the public and help them . It took me 5 hours 6 telephone calls just trying to reset my pass word in two days .....and now i u
some thing new to Verizon . honest .Be fair and Honest with your subscribers . stop trying to con them into buying anti this and athat programs ............you PUSH by virtue of you selling protection
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AOL Gold May 2019 crashes every 5 minutes
AOL Gold 11.0.2285 in Windows 7 now (since May 2019) crashes every 5 minutes trying to read mail.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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FIX THE ADDRESS BOOK
When trying to enter a NEW contact in the address book, after clicking SAVE...(button turns/grey) and contact DOES NOT SAVE. WTF?
We cannot replicate this. Please close AOL Desktop Gold and reopen it. If the issue still persists call at 1-888-265-3733.
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Does anyone at AOL read the COMMENTS?
It is hard to believe, that AOL has become **** For three weeks, every time I turned on my computer, I was alerted that AIM as of Dec 15 was NO LONGER AVAILABLE. It kept going till Jan 2nd. Now four days ago, I get a AOL ALERT, that I can only use AOL GOLD. No notice, no nothing. Then waiting 40 minutes to speak with a AOL tech and listening to the twangy music, I am told " SORRY"
What ever Team worked on AOL GOLD have to be FIRED. They are Incompetent. There are so many issues… -
Transparent PNG images with alpha channels show up black & are converted to JPG
I am a Graphic Designer and have to email my iOS programmer 2600+ transparent PNG images to program into our iOS application. They have to be in PNG format. AOL Desktop Gold has a few programming flaws that need to be fixed immediately. When I copy any PNG image into the write mail window, AOL incorrectly flattens the transparent PNG image making the transparent area BLACK in color and ALSO changes the file format from PNG to a flattened JPG image. We can NOT use JPG images at all as they lack an alpha channel.
This HAS to be fixed…
Thank you for your feedback, we will share it with the engineering team.
As a workaround, please attach the PNG files to the email, as opposed to embedding them into the email body. To attach the files, click on the ‘Attach File’ button at the bottom left corner of the Write mail window.
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FIX AOL GOLD. IF I KNEW HOW, I'D HAVE YOUR JOB.
AOL GOLD IS PROBLEMATIC WHENEVER AND WHEREVER I USE IT, REGARDLESS OF THE TYPE OR BRAND COMPUTER. AOL GOLD PROBLEMATIC STATE IS MOST CONTINUALLY ACKNOWLEDGED BY AOL TECH SUPPORT THROUGHOUT THE WORLD. I HAVE USED AOL GOLD IN DIFFERENT CITIES, STATES AND COUNTRIES WITH CONNECTION SPEEDS FROM 0.25 MBS TO OVER 50 MBS AND IT MAKES NO DIFFERENCE. AOL GOLD HAS BUILT-IN FLAWS AND INCONSISTENCIES MAKING IT ONE OF THE WORST AND USER UNFRIENDLY ONLINE PROGRAMS IN EXISTENCE. SADLY, THIS ALL HAPPENED AFTER THE VERIZON ACQUISITION AND THE RECONFIGURATION OF THE AOL PROGRAM INTO "AOL DESKTOP GOLD". IT HAS…
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