AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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807 results found
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I know that this forum is really paid attention to, but, I've beena AOL subscribers since I first got the internet (I'm 68yoa), probably aro
WHY, why do I get "Oops" (white screen with an error code that does NOTHING to help the solution.) (not my job, mon) with SO many requests.I will give you guys about 2 weeks to figure it out and then I'm gone. Been here since about 1996 but it's really starting to suck. Anyone else will/may/might be better. I don't need a reply, it'll still be the same...(it's your lame butt or the computer's).
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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been months + no positive actions from AOL
started early Dec. 2017 - organizing favorites , local news , biased outdated news , poor email performance , URL'S fail to load , links on welcome screen , slow + unfriendly sign on , slow navigation , + overall user unfriendly - it is an AOL problems , happens on different computers + internet providers - tech support has no viable answers - total slap in face to all paid subscribers - why does AOL not listen ? - every comment + vote on this forum falls on deaf non caring AOL ears !!!!!!-
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There are too many problems with AOL Desk Gold.
Everything's messed up. I was trying to save an email under AOL Gold on my PC and the email disappeared
Then I got a pop up Alert message " OOPS something went wrong
Error: 310-ERR-TOO-MANY-REDIRECTS."
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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desktop gold software only highlights the line you click on then disappears does not go to the next message.
desktop gold software is not highlighting next line in new mail. only highlights the line you click on then disappears. So when trying to delete messages you have to keep clicking the next message to have the highlight reappear. Please fix this
This has been fixed in the latest version. You should receive an update soon with the fix.
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Print Preview
The member is trying send an email to multiple receivers, but after checking the print preview it doesn't show the complete number of recipient's on the "to" portion
63rd ranked -
I ALREADY Have A SUBSCRIPTION!!!! WHY ARE YOU BLOCKING MY EMAILS>
WHAT'S WRONG WITH YOU PEOPLE? ARE YOU TRYING TO RUN ALL OF US OFF. I'M PAYING THE CRIMINAL CHARGE FOR TERRIBLE SERVICE AND NOW YOU WANT MORE MONEY, YOU JERKS NEED A BETTER PRODUCT!!!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Displaying Multiple Pictures Taken Away :(
I want to know WHY displaying multiple pictures on the screen at one time has been taken away? Why is AOL trying SO HARD to push away their subscribers? Who is making these dumb decisions?
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E-mail
Why does AOL e-mail ALWAYS go down?? Seems like everyday. Are people at AOL trying to chase people away? Doing a GREAT job at doing that. NEVER had this problem when AOL Owned the company. This before Time-Warner bought it out. SAD AOL decides what e-mail is rejected.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Downloaded attachments are saved in downloads instead of giving an option to save as a document
When trying to save an attachment in my email, it only gives me an option to download instead of allowing me to save it in documents. It then forces me to save the document again in documents.
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i am using aol gold as my main broswer and i want to change the setting to my browser to be able to "allow sites to set cookies" "always ac
i am trying to using aol gold as my main broswer and i want to change the setting to my browser to be able to "allow sites to set cookies" "always accept cookies" How do i do this?
Go to Edit > Browser settings > Security tab and check the option “Allow
local data to be set”. Changes are saved automatically. -
I am not accessible to Assist AOL
I am an AOL member over 15 years. I have been Assist AOL member for some years. My payment were made automatically and never missed. However I am facing the worst problem now. I am not accessible to AOL support past 10 days. About 2 weeks ago, the function of my new HP computer was slow. Also AOL soft was not working. After someone cleaned up, next day all the function changed. I am a writer and about to publish my book. It is very intense time. I told tech support not to change anything. I also told not remove…
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You want to improve "gold"? Start over cause it ain't working
What has happened. Now when I sigh on, there is NO option for a screen name and when I tried to open an email, it took over 6 minutes and it still was not open. I gave up trying after that. You "fix" one thing and break 5 others.
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Have a simple way to report email fraud
Have a simple way to report email fraud from an address which proports to be from AOL. I spent 20 minutes talking to a customer service rep who kept trying to sell me "stuff" instead of taking the fraud info from the email.
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"move to" for sent emails
when trying to use "move to" for sent emails, the only option is "on my pc". the "on aol" option is gone.
the "on aol" option for any other email is there, sent emails is the only place it is missing now.
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Allow floating windows
The browser is trying to be more than it is by masking itself as a separate desktop. Don't do this, use modules and instances instead. Have a main browser and when you click an item have it open a new module for that app that can float and be moved wherever on the screen, do not constrain only to the browser window.
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AOL DOWNLOADS
I had to delete AOL because I thought software was corrupted. I've been trying to download AOL Desktop Gold for two days but can't see how to do it without downloading other *. You need to have a site so people can find it and download it easily. Frustrated and ***.
You can always download the software by browsing to Here
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I gave up
I was TRYING to read the material on Startrek, but the damned video ads kept planing. At one time before I quit, there was in ad playing in opposite corners. I know that those damned things care, cutsy, glitsy, clever, awesome, fantastic and wonderful, but the friggin things are obnoxious, distracting, and foolish. Does anyone there ever pay attention to what you are doing?
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THE FINAL STRAW !!!!
the new policy agreement that all users will be forced to sign is just another slap in the face for all loyal AOL paid subscribers - after 20 years of paying i + all my family member will be cutting all ties with AOL , Yahoo , + Verizon - totally biased , inaccurate , + unreliable companies trying to control users - as if the Gold ongoing problems are not enough !!!!!!!!!!!!!!!!!! - VERY FRUSTRATING -
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Search line
After fixing the search (subject) line so that it could be used to find the last page being read if something happened to that page, it seems that you have changed it. Today the page I was reading suddenly disappeared, but it wasn't on the subject line, so I couldn't get it back.. Are you going backward instead of trying to bring the Gold Aol up to the quality of the previous version?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I can't do it any more!
I was TRYING to read BuzzFeed, and behold those fu--ing videos kept invading the screen on the lower left. Is that really necessary? I "X" it out, and the **** things keep coming back. I am NOT going to put up with it. I'll just forego reading the rest of the material. AOL has gone to **** in a handbasket the last few years. Maybe it is time to find a new provider.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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